Chipotle Mexican Grill

3.8
867 reviews
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About

Mexican Restaurant
Chipotle Kent is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
512 Ramsay Way, Kent, WA
98032, United States

Hours

Reviews

3.8
867 reviews
5 stars
417
4 stars
188
3 stars
84
2 stars
42
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and unprofessionalism.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others complained about blandness, incorrect orders, and food safety issues.

Cleanliness

Multiple complaints about dirty dining areas and unsanitary conditions, impacting overall customer experience.

Portion Sizes

Frequent reports of small portion sizes, leading to dissatisfaction among customers regarding value for money.

Order Accuracy

Numerous issues with incorrect orders and missing items, particularly for online orders.
  • CT
    chenal tochavez
    Jan 2, 2026
    5.0
    Amazing service, very friendly people in the front. Always satisfied with the food quality!
  • NM
    Nico Marin
    Nov 23, 2025
    1.0
    I had an unacceptable experience at this Chipotle around 6:45 PM on Sunday (11/23). I was the only customer in the restaurant, yet the employee helping me was impatient, dismissive, and rushed me through my order for no reason. I clearly asked for my child’s food to be prepared with the rice and chicken separated so they wouldn’t touch. This is a simple request, but the employee refused to do it and then proceeded to mix the food anyway, even after I explained it was for my son. Their attitude and unwillingness to provide basic customer service were completely unprofessional. There is no excuse for that kind of behavior—especially when the restaurant is empty. This visit was extremely disappointing, and the lack of respect shown by this employee needs to be addressed.
  • JS
    Jonathan Simmons
    Nov 7, 2025
    2.0
    No power outlets in the lobby. Expensive.
  • SP
    Solar Life Productions
    Oct 9, 2025
    5.0
    Always good, just do t be afraid to tell them " one more scoop" except meat and guacamole of course
  • WH
    William Haire
    Oct 5, 2025
    1.0
    I got the carne asada tacos, and they tasted terrible i would rather spend my money on food that doesn't taste like spiceless rubber food I would rather just go to burrito, california, where their stuff is authentic and way cheaper too

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Kent offer?

Chipotle Kent offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Kent?

Chipotle Kent is open daily from 10:45 AM to 11:00 PM.