Chipotle Kent is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed reviews on food quality, with some praising freshness while others reported issues like blandness, overcooked meat, and incorrect orders.
Portion Sizes
Frequent complaints about inconsistent and small portion sizes, leading to dissatisfaction among customers.
Customer Service
Customer service experiences vary widely; some staff are praised for friendliness, while others are criticized for rudeness and poor handling of orders.
Cleanliness
Multiple reviews highlight cleanliness issues in the dining area, with reports of dirty tables and floors.
Order Accuracy
Numerous customers reported problems with order accuracy, including missing items and incorrect food preparation.
NM
Nico Marin
1 day ago
1.0
I had an unacceptable experience at this Chipotle around 6:45 PM on Sunday (11/23). I was the only customer in the restaurant, yet the employee helping me was impatient, dismissive, and rushed me through my order for no reason.
I clearly asked for my child’s food to be prepared with the rice and chicken separated so they wouldn’t touch. This is a simple request, but the employee refused to do it and then proceeded to mix the food anyway, even after I explained it was for my son. Their attitude and unwillingness to provide basic customer service were completely unprofessional.
There is no excuse for that kind of behavior—especially when the restaurant is empty. This visit was extremely disappointing, and the lack of respect shown by this employee needs to be addressed.
JS
Jonathan Simmons
Nov 7, 2025
2.0
No power outlets in the lobby. Expensive.
SP
Solar Life Productions
Oct 9, 2025
5.0
Always good, just do t be afraid to tell them " one more scoop" except meat and guacamole of course
WH
William Haire
Oct 5, 2025
1.0
I got the carne asada tacos, and they tasted terrible i would rather spend my money on food that doesn't taste like spiceless rubber food I would rather just go to burrito, california, where their stuff is authentic and way cheaper too
FJ
Faith Jackson
Sep 30, 2025
3.0
This was my first time eating chipotle. I got the chicken burrito bowl. I honestly expected it to be alot better than it was.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Kent offer?
Chipotle Kent offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Kent?
Chipotle Kent is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Kent provide delivery and pickup options?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Kent?
It is located at 512 Ramsay Way, inside Kent Station, Kent, WA 98032.
How can I order online from Chipotle Mexican Grill in Kent?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
Is Chipotle Mexican Grill in Kent involved in catering services?
Yes, they offer catering and catering delivery services.
Are credit cards accepted at Chipotle Mexican Grill in Kent?
Yes, credit cards are accepted as a payment method at this location.
What popular nearby restaurants can I visit before or after Chipotle in Kent?
Nearby dining options include Extreme Pita (Mediterranean), Gyro Station (Greek), Banyan Tree Restaurant (Thai), and Agave Cocina & Cantina (Mexican with cocktail bar).
What shopping and entertainment venues are close to Chipotle at Kent Station?
Kent Station is a shopping center with many shops and eateries; near Chipotle, you can also find AMC Kent Station 14 cinema and specialty stores like Games Workshop and Bath & Body Works.
How can Kent Station's nearby transit and amenities help customers reach Chipotle Mexican Grill?
Kent Station's central location offers easy access via local transit and provides customers shopping and dining options nearby, making it convenient to visit Chipotle for a meal during their trip.