Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,497 reviews
5 stars
640
4 stars
387
3 stars
185
2 stars
102
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for friendliness, while others were criticized for rudeness and lack of training.
Speed of Service
Numerous complaints about slow service, with many customers reporting long wait times for their orders.
Food Quality
Inconsistent food quality; while some customers enjoyed their meals, others reported cold or poorly prepared food.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
- JJJohnnyJan 4, 20261.0Horrible. Fries were cold, burger was undercooked. I was in the drive thru for 30 minutes waiting to order. How hard is your job? You guys suck.
- RORed OniJan 1, 20265.0This wendys USED to always have problems. Every time something was broken, employees seemed sketchy, service was slow, just felt bad. The last few weeks I've seen all of this turn around for the better. New management? Something changed at this wendys I think
- JBJulia BrandonDec 31, 20255.0my sister, niece and I went into the restaurant today around 1230 pm, on New Years Eve. The workers were short staffed, and super busy. while we waited for our food, I watched the staff work their butts off. some customers were rude and entitled (clearly they never worked fast food or retail!). The staff stayed kind and patient through the insanity, never slowing down in the 45 minutes I was there. IDK who the manager is, but those workers deserve a raise. The food was fine, I don't generally eat fast food, but my niece is pregnant, and Wendys has spicy chicken nuggets lol..The hamburger and fries were hot, and the frosty was cold. Thank you to the ladies that served kindness and smiles, you got mad hustle!
- JSJennifer SchneiderDec 23, 20255.0Tonight, the night before Christmas Eve, working hard when they probably have prepping and things to do and a lot on their minds, the two women working the drive thru windows were so sweet and had wonderful attitudes!
- COChance OwenDec 5, 20251.0The first time I ordered the family chili, I was told not to do it again, after 8:00pm. The second time, I was told that if I want to order on DoorDash, that I have to come inside to pick it up. FYI, to their crew, I don't work there, and I don't get paid for them to tell me what to do. I'll save us some time, and just go somewhere else, next time.
Frequently Asked Questions About Wendy's
Is Canal Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 7:00 AM to 11:00 PM.
Is this Wendy's location in Kennewick, WA currently open?
Yes, this Wendy's location is open and ready to serve you.
Does this Wendy's offer delivery and takeout options?
Yes, you can order Wendy's for delivery or takeout through their app or online at order.wendys.com.
Does this Wendy's serve breakfast?
Yes, breakfast is served here with combos, sandwiches, coffee, and sides available.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (509) 783-1098 or contact Wendy's Customer Care via their website or live chat for feedback.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is this Wendy's located in Kennewick, WA?
It is located at 7003 W Canal Dr, Kennewick, WA 99336, United States.
What nearby places can I visit around this Wendy's location in Kennewick?
Nearby you can visit PetSmart, Office Depot, Panera Bread, Old Country AYCE Marketplace, and Outback Steakhouse among others.
How can nearby transit or landmarks help me find this Wendy's?
While specific transit stations aren't listed, nearby landmarks such as Office Depot and PetSmart can help you locate the Wendy's at 7003 W Canal Dr.
Can I combine a visit to Wendy's with nearby shopping or dining options?
Yes, you can enjoy a meal at Wendy's and then visit nearby retail stores like Michaels Stores or enjoy other dining options like Chick-fil-A or Wok King International Buffet.