Taco Bell

3.7
584 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3623 Plaza Way in Kennewick. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3623 Plaza Way, Kennewick, WA
99338, United States

Hours

Reviews

3.7
584 reviews
5 stars
234
4 stars
135
3 stars
96
2 stars
34
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Mixed reviews on food quality, with some customers expressing disappointment in portion sizes and taste.

Cleanliness

While some reviews praised cleanliness, others noted dirty tables and unsanitary conditions.

Ordering Experience

Customers expressed frustration with the reliance on kiosks for ordering and issues with missing items or sauces.

Management Concerns

Several reviews highlighted issues with management accountability and customer service, particularly with specific managers.
  • LC
    Laura Cordone
    Jan 4, 2026
    2.0
    I used to like ordering from here (as opposed to other fast food places) because it was good, consistent & they always got the orders right (no matter how many special instructions) & never missed putting items in the bag. My last 3 orders have had missing items, wrong items or both. This order, I ordered the Black Beans and Rice & got rice with refried beans on top. I ordered the Steak Cheesy Dipping Burritos with no sauce & it had lots of sauce on it. The dipping burritos are really small & so not worth the price.The garlic dipping sauce just tastes like garlic mayo. I'm very disappointed with my orders lately. Even the quality isn't quite the same. They've really gone downhill.
  • DG
    DAVE GALE
    Sep 15, 2025
    1.0
    Taco Bell open late, but only through the drive-thru. Hours posted on door saying open till 3:00 a.m. came in 11:00pm doors locked staff on phone with feet kicked up. Can't even go in to wash my hands before I eat the nuked food. Order through the app, my location was changed to a different store looks like this location has double the prices of every other store surrounding the area highly recommend going anywhere else if you caro Taco Bell
  • OO
    Olana Owen
    Sep 3, 2025
    4.0
    Order is always correct. Bathrooms are oddly laid out, but clean.
  • GG
    Gaylen8
    Aug 9, 2025
    2.0
    Haven’t been to Taco Bell in years but a tv commercial made me go. No personal contact, 2 wall hanging touch screens to order from the pictures. The yellow glop -cheese?- overwhelmed everything. Didn’t really show it on the touchscreen. Did NOT taste like Taco Bell food. A sad day indeed. Won’t be back
  • JA
    Juan Aguirre
    Aug 6, 2025
    2.0
    Poor service

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell located at 3623 Plaza Way, Kennewick?

The drive-through is open daily from 7:00 AM to 3:00 AM.

Where is this Taco Bell located?

This Taco Bell is located at 3623 Plaza Way, Kennewick, WA 99338, USA.