Taco Bell

3.7
584 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3623 Plaza Way in Kennewick. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3623 Plaza Way, Kennewick, WA
99338, United States

Hours

Reviews

3.7
584 reviews
5 stars
234
4 stars
135
3 stars
96
2 stars
33
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Mixed reviews on food quality, with some customers noting cold or poorly made items, while others praised freshness and taste.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported dirty tables and unsanitary conditions.

Ordering Experience

Many customers expressed frustration with the kiosk ordering system and issues with receiving correct condiments or items.

Management Concerns

Several reviews highlighted issues with management accountability and customer service, particularly regarding handling complaints.
  • DG
    DAVE GALE
    Sep 15, 2025
    1.0
    Taco Bell open late, but only through the drive-thru. Hours posted on door saying open till 3:00 a.m. came in 11:00pm doors locked staff on phone with feet kicked up. Can't even go in to wash my hands before I eat the nuked food. Order through the app, my location was changed to a different store looks like this location has double the prices of every other store surrounding the area highly recommend going anywhere else if you caro Taco Bell
  • OO
    Olana Owen
    Sep 3, 2025
    4.0
    Order is always correct. Bathrooms are oddly laid out, but clean.
  • GG
    Gaylen8
    Aug 9, 2025
    2.0
    Haven’t been to Taco Bell in years but a tv commercial made me go. No personal contact, 2 wall hanging touch screens to order from the pictures. The yellow glop -cheese?- overwhelmed everything. Didn’t really show it on the touchscreen. Did NOT taste like Taco Bell food. A sad day indeed. Won’t be back
  • JA
    Juan Aguirre
    Aug 6, 2025
    2.0
    Poor service
  • ER
    Elihu Root
    Jul 6, 2025
    1.0
    Slowest Taco Bell I’ve ever visited. A sit down restaurant would’ve been faster. Incredibly cold in the restaurant. No consideration for guests. Food was ok. Restroom code for male bathroom only for some strange reason,

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell located at 3623 Plaza Way, Kennewick?

The drive-through is open daily from 7:00 AM to 3:00 AM.

Where is this Taco Bell located?

This Taco Bell is located at 3623 Plaza Way, Kennewick, WA 99338, USA.