Taco Bell

3.7
1261 reviews
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Business Details

2718 W Kennewick Ave, Kennewick, WA
99336, United States
(509) 783-8649
https://locations.tacobell.com/wa/kennewick/2718-w-kennewick-ave.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2718 W Kennewick Ave in Kennewick. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2718 W Kennewick Ave, Kennewick, WA
99336, United States

Hours

Reviews

3.7
1,261 reviews
5 stars
505
4 stars
305
3 stars
220
2 stars
70
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unprofessional behavior.

Food Quality

Mixed feedback on food quality, with some customers praising the taste while others reported issues with incorrect orders and substandard food.

Cleanliness

Concerns were raised about cleanliness, particularly in the dining area and bathrooms, with reports of unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

While some customers experienced fast service, others reported long wait times and inefficiencies, especially with drive-thru and app orders.
  • ML
    Melena Lopez
    Oct 29, 2025
    1.0
    honestly, the poor review was because the shift manager her name is Maria. She works there. She’s rude. She has an attitude all the time she does not have good customer service skills. She always tells the customers are wrong when a customer is always right no matter what and by far the worst Manager they could possibly be all the workers are awesome. The food I can’t I can’t lie and say that they don’t make it good because they are always on point and it’s always clean She harasses all the new workers that go there she makes him feel unwanted, not wanting to go to work and honestly, she shouldn’t even be a manager. She’s by far the worst one ever.
  • VG
    Vivianna Guerrero
    Oct 9, 2025
    1.0
    I wish I could give a negative 5 stars.. The bigger lady at the window named Maria G was a complete JERK to me and my family in the drive through. She should be talked to by management. As I understand she may have been having a bad day, but you never know what others are going through and shouldn’t take it out on customers. I hope nobody else hets the displeasure of being helped by her.
  • DW
    David Woods
    Oct 6, 2025
    2.0
    The staff didn't know what a cup is. Out of lettuce and seriously sub standard food. Worst location in the tri.
  • SA
    Stacy Anderson
    Sep 22, 2025
    4.0
    Great, friendly and fast service. Thanks!
  • LF
    Louis First
    Sep 17, 2025
    5.0
    Awesome food. Cool interior no code to get in bathroom. Lots of sauces and napkins.
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Frequently Asked Questions About Taco Bell

What are the operating hours of the Taco Bell at 2718 W Kennewick Ave?

Taco Bell at 2718 W Kennewick Ave is open daily from 6:30 AM to 4:00 AM.

Does this Taco Bell location offer a drive-through service?

Yes, this location has a drive-through that operates daily from 6:30 AM to 4:00 AM.