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Subway

3.9
(285 reviews)

Business Details

(509) 586-1006
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kennewick Subway® Restaurant at 2624 W. Kennewick Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2624 W. Kennewick Ave., Kennewick, WA
99336, United States

Hours

Reviews

3.9
285 reviews
5 stars
156
4 stars
49
3 stars
18
2 stars
10
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful service, particularly highlighting employees like Austin and Stephanie for their patience and attentiveness.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews mentioning that it was well-maintained and inviting.

Food Quality

While many enjoyed their sandwiches, there were complaints about inconsistent food quality, including issues with freshness and incorrect orders.

Staff Performance

Some reviews indicated poor staff performance, particularly during busy times, with reports of slow service and unprofessional behavior from certain employees.

Management Issues

Several customers expressed dissatisfaction with management practices, including staff shortages and poor handling of customer complaints.
  • JK
    Jessi Keller
    Feb 8, 2026
    1.0
    I work in the food service and am typically not one to complain because of that, however this was the worst subway sandwich I’ve ever had. It was inedible, I literally threw my half of it away. The worker grabbed bread from the back, not out of the bread warmer which I’m assuming was leftover bread they were probably told to use before the fresh stuff, the lettuce tasted rotten and the olives tasted funky too. $20.75 for a sandwich that was crusty and rotten. I have gotten the same exact sub for 10 years and I never once have had any location make one that was so disgusting. I don’t think this location values keeping fresh ingredients whatsoever and their staff obviously doesn’t care either considering that bread was hard as a rock on the outside and he cut it open and served it.
  • FI
    Fatkid Incorporated
    Jan 7, 2026
    5.0
    My favorite subway to go to. There is this short beautiful girl that works there that makes my sandwiches perfect and she is so sweet and nice
  • XC
    Xander Castner
    Dec 10, 2025
    5.0
    i went into subway last week and the place was very clean. I had a nice young man help me out i believe his name was austin, excuse me if im mistaken. But would definitely recommend place is very friendly
  • KG
    Kyreana Green
    Dec 9, 2025
    5.0
    I had a great experience at this Subway! I’m usually pretty indecisive when it comes to picking a sandwich, but Austin was super patient and helpful. He suggested that I get an a chicken bacon ranch based on what I said I liked. He also made my sandwich quickly and exactly how I wanted it, all of the toppings were evenly spread, it was perfect. Excellent service, and I loved the decorations they put up for Christmas!! Super festive☺️
  • EG
    Emma Grey
    Dec 9, 2025
    5.0
    I had a fantastic experience today at this Subway, specifically thanks to Austin. I was having a hard time deciding on my combination of cheeses and sauces, and Austin was incredibly helpful and patient, offering genuine suggestions without rushing me. He handled my order with great care. My sandwich (a bacon chicken ranch) was not only delicious but was built perfectly—the ingredients were evenly spread out, and it looked like a Sub you'd see in an advertisement! His positive energy and attention to detail made my entire visit a pleasure. It’s clear Austin takes pride in his work. I'll definitely be coming back to this location. Thank you, Austin, for making my lunch break so great!

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 2624 W. Kennewick Ave.?

Subway at 2624 W. Kennewick Ave. is open daily from 9:00 AM to 8:00 PM.

Does this Subway location offer delivery services?

Yes, this Subway location offers delivery services for your convenience.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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