Outback Steakhouse

4.1
1456 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Kenniwick off W Canal Dr and Crosswind blvd located next to Key Bank.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
6819 W Canal Ave, Kennewick, WA
99336, United States

Hours

Reviews

4.1
1,456 reviews
5 stars
746
4 stars
354
3 stars
175
2 stars
89
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the quality of the steaks, citing issues like overcooking, toughness, and excessive fat.

Service Experience

Service received mixed reviews; while some praised the attentiveness and friendliness of staff, others reported poor service and unprofessional behavior from management.

Value for Money

Several customers felt that the prices were too high for the quality of food and service received, leading to dissatisfaction with the overall value.

Cleanliness

There were complaints about cleanliness, particularly regarding the condition of booths and the restaurant's overall appearance.
  • SS
    Simon
    1 day ago
    5.0
    Good food, but most importantly, they have incredible blooming onions. This is probably the main reason I go. Also, for some reason, their broccoli is also incredibly well done.
  • MA
    Mr A
    Jan 3, 2026
    4.0
    Im not gonna lie I was a little disappointed with the food especially the steak mostly because of the name steakhouse I will say the service was great the Hispanic girl was fast helpful and very nice The food was good but not great especially the steak it came out a little burnt for being well done it was biderline not edible The rest of the food was good mash potatoes are really good and the ribs also really good The mac and cheese was okay and the chicken and shrimp fettuccine was okay Only reason im giving this a 4 star was for the good service and some of the food being really good
  • TW
    Tom Wyatt
    Jan 1, 2026
    2.0
    On 12/31/2025 we decided to go out to Outback Steakhouse for a good tasting steak. I ordered the 13oz medium well Ribeye at $34.99. That honestly was the absolutely the worst steak I have ever had, the knife would hardly cut into the steak, my first bite was so full of gristle I had to take it out of my mouth, the steak was mostly fat. The taste was not what I expected from a Ribeye, there was even a slight taste of liver, I am not even sure it was a Ribeye, after I was done trying to eat it, I had over half the steak of fat left on the plate. I have had Ribeye other places, it should be very tender and tasty, melt in your mouth. Not this one. My wife had the 6oz medium well Sirloin at $19.99, she said it was really good, I guess I should have had that. The service was good, very friendly. The meal with a soft drink came to $73.94 before the tip. Not At All Worth It.
  • JY
    Janet Yarbrough
    Dec 28, 2025
    3.0
    Gave another chance after almost 2 years ago giving up on outback for to constantly getting steaks not cooked right. Finally went back. $40 fillet, once again overcooked. They fixed it, but again waiting for a steak while the rest of the family eats. Did not comp (used to be standard of you had to return a steak) We'll be sticking to Texas Roadhouse from now on
  • SS
    Sam
    Dec 17, 2025
    1.0
    The food was truthfully mediocre for the price. I ordered some Mac and cheese, and it came our cold,so my waitress offered to replace it. Which I agreed to, but when it came out it was too salty. I also got water when I was seated, and I drink a fair bit of water with my food typically never once during my meal was my water refilled. Combined with the salty mac and cheese I was parched. My booths wall was also disgusting and looked to have not been cleaned in a while.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.