Outback Steakhouse

4.1
1441 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Kenniwick off W Canal Dr and Crosswind blvd located next to Key Bank.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
6819 W Canal Ave, Kennewick, WA
99336, United States

Hours

Reviews

4.1
1,441 reviews
5 stars
736
4 stars
351
3 stars
174
2 stars
89
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent; some customers praised attentive and friendly staff, while others reported rude or inattentive service.

Food Quality

Food quality varies significantly; while some dishes were praised as delicious, others were criticized for being overcooked, undercooked, or lacking flavor.

Pricing Concerns

Many customers felt the prices were too high for the quality and portion sizes of the food, leading to dissatisfaction.

Cleanliness Issues

Several reviews mentioned cleanliness concerns, particularly regarding the restaurant's floors and overall ambiance.

Positive Experiences

Despite the criticisms, many customers expressed enjoyment of their meals and a willingness to return, highlighting good experiences with specific servers.
  • BH
    Blake Hawkings
    Nov 17, 2025
    5.0
    The manager Jose was very nice and understanding for our situation. Thank you.
  • SG
    Samantha Guidry
    Nov 11, 2025
    5.0
    This is an excellent place for lunch, the staff will go above and beyond to help you and will remember you if you go in frequently
  • LG
    Linsey Holloman Goetsch
    Nov 11, 2025
    3.0
    Food was good as usual but I ordered a popular bar drink right away and almost got it mid entree. I was one of the first 5 customers who ordered. I let the server know to cancel my drink order, was offered it for free but that was not the point. I won't completely write Outback off but this could have been better.
  • SS
    Stroam
    Nov 10, 2025
    2.0
    I wanted a blooming onion and a burger but too much to eat so a blooming burger was a nice compromise, but my blooming burger was pink in the middle and black on the outside like they were using too high heat. Don't recommend.
  • TD
    Tom Davis
    Nov 7, 2025
    4.0
    The service was on point, I alwis had a drink and fresh bread, which was very delicious. The food was nice and tasty, I have been here several times and have never left disappointed.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.