Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Kenniwick off W Canal Dr and Crosswind blvd located next to Key Bank.
Many customers expressed disappointment with the quality of the steaks, citing issues like overcooking, toughness, and excessive fat.
Service Experience
Service received mixed reviews; while some praised the attentiveness and friendliness of staff, others reported poor service and unprofessional behavior from management.
Value for Money
Several customers felt that the prices were too high for the quality of food and service received, leading to dissatisfaction with the overall value.
Cleanliness
There were complaints about cleanliness, particularly regarding the condition of booths and the restaurant's overall appearance.
SS
Simon
1 day ago
5.0
Good food, but most importantly, they have incredible blooming onions. This is probably the main reason I go. Also, for some reason, their broccoli is also incredibly well done.
MA
Mr A
Jan 3, 2026
4.0
Im not gonna lie I was a little disappointed with the food especially the steak mostly because of the name steakhouse
I will say the service was great the Hispanic girl was fast helpful and very nice
The food was good but not great especially the steak it came out a little burnt for being well done it was biderline not edible
The rest of the food was good mash potatoes are really good and the ribs also really good
The mac and cheese was okay and the chicken and shrimp fettuccine was okay
Only reason im giving this a 4 star was for the good service and some of the food being really good
TW
Tom Wyatt
Jan 1, 2026
2.0
On 12/31/2025 we decided to go out to Outback Steakhouse for a good tasting steak. I ordered the 13oz medium well Ribeye at $34.99. That honestly was the absolutely the worst steak I have ever had, the knife would hardly cut into the steak, my first bite was so full of gristle I had to take it out of my mouth, the steak was mostly fat. The taste was not what I expected from a Ribeye, there was even a slight taste of liver, I am not even sure it was a Ribeye, after I was done trying to eat it, I had over half the steak of fat left on the plate. I have had Ribeye other places, it should be very tender and tasty, melt in your mouth. Not this one. My wife had the 6oz medium well Sirloin at $19.99, she said it was really good, I guess I should have had that.
The service was good, very friendly. The meal with a soft drink came to $73.94 before the tip. Not At All Worth It.
JY
Janet Yarbrough
Dec 28, 2025
3.0
Gave another chance after almost 2 years ago giving up on outback for to constantly getting steaks not cooked right.
Finally went back. $40 fillet, once again overcooked. They fixed it, but again waiting for a steak while the rest of the family eats. Did not comp (used to be standard of you had to return a steak)
We'll be sticking to Texas Roadhouse from now on
SS
Sam
Dec 17, 2025
1.0
The food was truthfully mediocre for the price. I ordered some Mac and cheese, and it came our cold,so my waitress offered to replace it. Which I agreed to, but when it came out it was too salty. I also got water when I was seated, and I drink a fair bit of water with my food typically never once during my meal was my water refilled. Combined with the salty mac and cheese I was parched. My booths wall was also disgusting and looked to have not been cleaned in a while.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the usual operating hours of Outback Steakhouse in Kennewick?
Outback Steakhouse in Kennewick is open Monday to Thursday and Sunday from 12:00 PM to 9:00 PM, and on Friday and Saturday from 12:00 PM to 10:00 PM.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM at Outback Steakhouse in Kennewick.
Can I order Outback Steakhouse's menu for delivery or pickup?
You can view Outback Steakhouse's gluten-free menu online by accessing the provided gluten-free menu PDF linked in their FAQ section.
What payment methods does Outback Steakhouse accept?
Outback Steakhouse accepts American Express, Cash, MasterCard, and Visa for payments.
Is Outback Steakhouse family-friendly and accessible?
Yes, Outback Steakhouse welcomes families, has wheelchair accessible parking, seating, and restrooms, as well as high chairs and Braille menus.
Where is Outback Steakhouse located specifically in Kennewick?
Outback Steakhouse is located at 6819 W Canal Ave, Kennewick, WA 99336, next to KeyBank and near the intersection with Crosswind Blvd.
Are there any notable nearby coffee shops for a quick drink before or after dining?
Yes, nearby coffee shops include Panera Bread and Starbucks, which are great spots for a quick drink before or after visiting Outback Steakhouse.
What nearby service locations can customers use for shipping or package pickup?
Customers near Outback Steakhouse can use the UPS Access Point locations close by for courier and shipping services.
Are there other dining options near Outback Steakhouse in Kennewick?
Nearby dining options include Old Country AYCE Marketplace for buffet-style meals, Subway for sandwiches, Wendy's for fast food, and Dream Dinners for food delivery services.