Jimmy John's

4.1
310 reviews

About

Sandwich Restaurant

Location

Jimmy John's
7530 W Clearwater Ave, Kennewick, WA
99336, United States

Hours

Reviews

4.1
310 reviews
5 stars
175
4 stars
58
3 stars
27
2 stars
22
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, often exceeding the expected 'freaky fast' service.

Food Quality

While some customers enjoyed the sandwiches, there were multiple complaints about incorrect orders and quality issues, including hair found in food.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others noted laziness and lack of care.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and with food preparation.

Pricing Concerns

Customers expressed that the sandwiches are overpriced, especially considering the quality and service inconsistencies.
  • LH
    Linda Hickman
    Oct 24, 2025
    2.0
    Clearwater Store. Friday 10/24/25 @5pm. Waited 3-4 minutes for someone to take order, while2-3 cars came up behind me. Ordered a Tuna Sub. Pulled up to window and waited another 15 minutes, as well as the cars behind me. Watched the 2 boys making sandwiches, throwing across room like foot balls. I yelled that I only ordered 1 sandwich throw the window. One of them heard me and handed me (what I thought to be) my tuna sub. Get home, open my sub and it was an Italian sub. It was actually very delicious. I would have rather had tomatoes than the onions on it tho. I’m sure whoever gets my tuna is not going to be as happy as I was.
  • JS
    John Sokol
    Oct 1, 2025
    4.0
    Mmm, mmm, good šŸ˜‹
  • MA
    Mike Amalfitano
    Sep 3, 2025
    1.0
    This place is know for hot sandwiches. today i ask if i could have my bacon heated up by itself not the sub.and i was told sorry cant heat the cold bacon only sub i was like seriously. The long hair guy in there is completely lazy and disrespectful. the sandwich is already over priced like come on heat the bacon redickusle
  • CF
    carrie FISHER
    Sep 3, 2025
    3.0
    Not freaky fast at all wait
  • SB
    Sean Basford
    Aug 24, 2025
    5.0
    Excellent subs, friendly, helpful staff!