Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
1,105 reviews
5 stars
874
4 stars
122
3 stars
49
2 stars
22
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Overall, customers praised the friendly and accommodating staff, with many highlighting quick service and positive interactions.
Drink Consistency
While many enjoyed their drinks, some customers reported inconsistencies in flavor and quality, indicating a need for improved attention to detail.
Atmosphere
The location is described as fun and upbeat, contributing to a positive customer experience.
Mixed Experiences
A few customers reported negative experiences, particularly regarding service during busy times or on holidays, suggesting variability in staff performance.
Customer Loyalty
Many customers expressed strong loyalty to the brand, frequently returning for their favorite drinks and enjoying the overall experience.
- PMP MOct 14, 20251.0Waited ten minutes in the drive through so the barista could chat up someone.
- JWJoe WaltersOct 1, 20255.0Awesome place
- KPKeyter PinaSep 24, 20255.0Nice people We came from Miami 🙏🏼
- RMRico MorenoSep 10, 20255.0Service was great and drinks were great as well. Definitely recommend
- MBMadi BieseckerAug 25, 20255.0I just wanted to give a huge shoutout to the two girls who worked 08/24/25 around closing time. We stopped in on our way home from Portland and ordered 4 drinks. One of which we asked to be a surprise, not only were the super friendly, they were incredibly accommodating and happy to do it. They made us a Sherbert soda, which has now became our favorite drink. So much so we turned around as soon as we left the parking lot to order another one as rebel. Which again they were more than happy to do. I felt bad it was so close to closing time but they made us feel more than welcome. 100/10 experience.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 3918 Clearwater Avenue, Kennewick?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM at this location.
Does Dutch Bros Coffee in Kennewick offer delivery services?
Dutch Bros Coffee does not offer delivery, but they do provide curbside pickup for your convenience.
What payment methods can I use at Dutch Bros Coffee?
You can pay with cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Do I get a free drink on my birthday at Dutch Bros Coffee?
Yes! Download the Dutch Bros™ app to receive a free drink reward on your birthday. If you don't have the app, just let your Broista know!
What caffeine-free drinks are available at Dutch Bros Coffee?
Caffeine-free options include decaf espresso-based drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Can I customize my drink when ordering ahead from Dutch Bros Coffee?
Yes, you can customize your drink through order ahead. For particularly creative orders or cold pours, visiting the shop is recommended.
What nearby places can I visit before or after enjoying Dutch Bros Coffee?
Nearby you can visit Lokahi hair salon for beauty services, What’s the Scoop for ice cream and smoothies, and Autobahn Auto Care Center for automotive needs.
Are there family-friendly places near Dutch Bros Coffee?
Yes, places like Between the Buns offer fast food options and The Brick Shoppe is great for toys and hobbies, making them perfect for family visits.
Where can I find support services near Dutch Bros Coffee?
Nearby services include H&R Block and Lighthouse Accounting for tax services, Pointe Pest Control for pest management, and All Points Locksmith for emergency locksmith needs.
What nearby beauty and spa options are close to Dutch Bros Coffee?
You can visit Faux Glow, Diamond Spa, Hair By Chila Shepherd, Krystal Weston Hairstylist, Luxe.tansbytiffany, The Gel Bar.Kennewick, and Honey House Esthetics for various beauty and spa services.