Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
211 reviews
5 stars
162
4 stars
20
3 stars
10
2 stars
4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and energetic staff, highlighting their helpfulness and ability to remember favorite drinks.
Speed
The drive-thru service is frequently noted for its efficiency, with quick turnaround times even during busy periods.
Inconsistency
Some customers reported issues with drink quality and consistency, mentioning that their orders were not always prepared correctly.
Negative Experiences
A few reviews mentioned unprofessional behavior from staff, including rudeness and mishandling of orders, which negatively impacted customer experiences.
- NPNancy PittmanJan 5, 20261.0Girls tal to much to each other's my coffee and other drink we no good coffee to much engaging with each other instead of the customers
- JGJason G123Jan 1, 20264.0Would give 5 stars but one of the workers illegally charged me 1$ tip to my total. I have no problem with tipping but doing it behind the customers back is very dirty and I do have proof my sister was with me and she was shocked that the woman worker did that
- SRSaugat RoyDec 4, 20253.0Its a drive through location, very efficient and good for a quick stop to get some coffee. We stopped here while on an epic drive down the west coast and they had us in and out within 10 min while being crowded!! So kudos for the speed. The coffee was good.
- BNBarbara NielsenNov 28, 20254.0The staff are very energetic, friendly and personable. They also are great at suggestions and know their product.
- LLLisa LammNov 26, 20255.0My favorite place in tri cities... Love you DUTCH
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 4305 W 27th Pl in Kennewick?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, Dutch Bros Coffee offers several sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I order Dutch Bros drinks ahead of time or get curbside pickup?
You can order ahead using the Dutch Bros app or website, and while curbside pickup is available, Dutch Bros does not offer delivery services.
What payment methods does Dutch Bros Coffee accept?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Are there kid-friendly drink options at Dutch Bros Coffee?
Yes, Dutch Bros offers kid-friendly drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Where can I find Dutch Bros gift cards?
Gift cards are available for purchase at any Dutch Bros location and on their website.
Can I customize my drink at Dutch Bros Coffee?
Absolutely! Dutch Bros broistas are happy to customize any drink to your preferences.
What are some nearby places to Dutch Bros Coffee at 4305 W 27th Pl where I can grab a meal after my coffee?
Nearby you can visit Subway and Costa Vida Fresh Mexican Grill for quick meals or Cafe Magnolia for a cafe and bakery experience, perfect for a meal after enjoying your drink at Dutch Bros.
Are there any pet care services near Dutch Bros Coffee?
Yes, near Dutch Bros Coffee you can find Animal House Self Service Dog Grooming and Beg-N-Bark for holistic animal care services to take care of your pets before or after your visit.
What health and medical services are available near Dutch Bros Coffee?
Nearby health services include Dermatology Solutions, Desert Sky Women's Healthcare, Tomorrow's Health, Ling Medical Associates, and Revitalize Spine and Sports Care, offering a range of medical and wellness options close to Dutch Bros Coffee.