Buffalo Wild Wings

Reviews

• JK

  Jayden Kendall

  2 days ago
  1.0
  Door dashed some wings from them and it was minuscule to say the least. I have freezer pizza that’s more satisfying. There was more breading than there was chicken. Shameful…
• IC

  Ivette Calvario

  Nov 9, 2025
  1.0
  Waited for over an hour to not even get any food! When I asked the server how much longer for the food to come out she said let me go check on it and turns out our order ticket was lost so our order was never even started. And on top of that after she figured out that the order wasn’t started. I would’ve had to wait another 20 mins.
• JM

  Jessica Medina

  Nov 9, 2025
  1.0
  This location really needs to improve their online order process. It takes forever for them to bring out the orders. They often get orders wrong, which makes the experience even worse. The food usually arrives cold, and the overall service feels slow and inattentive. It’s disappointing because you expect better from a popular chain, but they just don’t seem to care about customer satisfaction. I waited nearly 2 hours for my order just to receive the wrong one and have to wait an additional time. If you’re wanting a quick a fresh meal this is definitely not the correct place.
• CA

  Cheyenna Anderson

  Nov 7, 2025
  1.0
  I have worked in the service industry for over 10 years, even as a prior Bdubs server. This place was the worst experience I have ever had. I left so upset. I ordered with my family, my husband had a burger, and I had wings parm/bbq. My son had boneless wings as well. My 4 yr old Mac/cheese. We waited 15 minutes to even be recognized by a server, then another 45 minutes for food to arrive, that was after asking the server for our food as my 4 yr old by this time was in tears. Then our food came out cold! I asked the server to fix it, she refused went onto other tables leaving us with cold food. I then proceeded to ask for a manager, the manager refused to come speak to us period. Sent another person to take care of what was needed. They reordered the food. I still didn’t get my food, my son’s order wa wrong the second time it came out. I went to my truck with my toddler at this time as it’s been over an hour an half now. My husband walked out with my food and it wasn’t even a full meal, no sauce and the order was wrong. I left so upset, hungry and very disappointed in a restaurant. This is my 3rd time trying this specific one as we just recently moved to the area. Service has always been horrible here but this experience was the worst ever I will not be going back. This store needs to be shut down and completely replaced with new management and a new team. This was my “replacement”. Oh and when I asked for silverware we were given “to go” plastic silverware to eat with along with our drinks never being refilled.
• KK

  Kevin

  Oct 17, 2025
  5.0
  If you’re craving wings done just right, this Buffalo Wild Wings in Richland delivers the goods with precision and heart. We ordered the 20-piece traditional wings, requesting an 18-minute cook time for that extra crispy finish. While the standard is 12 minutes, the kitchen nailed our request, crispy on the outside, juicy on the inside, with every bite a testament to timing and technique. Huge shoutout to Ashlynn, our attentive and proactive server, who went the extra mile by checking with the kitchen before placing our order. That kind of care makes all the difference. And hats off to Nick in the back, those wings were cooked to perfection. You made our day! Beyond the food, the service was outstanding. Friendly, fast, and thoughtful. The restrooms were spotless, and the atmosphere was pure sports fan heaven, big screen TVs in every direction, making it easy to catch the game from any seat. Whether you’re here for the wings, the game, or just a great time with friends, this location brings the heat. Extra crispy, just like we like it.

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