Arby's

3.9
858 reviews
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Business Details

3506 W Clearwater Ave, Kennewick, WA
99336, United States
(509) 783-1149
http://www.arbys.com/locations/us/wa/kennewick/3506-w-clearwater-ave/store-1503
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3506 W Clearwater Ave, Kennewick, WA
99336, United States

Hours

Reviews

3.9
858 reviews
5 stars
370
4 stars
237
3 stars
112
2 stars
50
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or not prepared as expected.

Customer Service

Mixed reviews on customer service; while some praised friendly staff, others reported rude interactions and long wait times.

Cleanliness

Several customers noted cleanliness issues, particularly with dirty tables and unsanitary conditions.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Value for Money

Some customers felt that the prices were high for the portion sizes and quality of food received.
  • JK
    Jeremy Kay
    Dec 31, 2025
    4.0
    The food good but they always forget my sides of cheese.
  • MK
    Mrs. K
    Dec 17, 2025
    3.0
    I only will eat their crinkle cut fries. Nothing else. Their crinkle cut fries are the best out of all fast food joints and I've tried them all. What I like about this Arby's is they'll make fresh fries for me without salt. No attitude. Although I've noticed lately they've gotten a bit stingy. If I'm paying for a large order of fries I want a large order. Not a half full order. As much as I favor their fries I will stop giving them my business if they keep cheating me. The staff are usually friendly and the place is clean on the times I've gone there.
  • LL
    Lena Lauridsen
    Dec 5, 2025
    5.0
    Fresh food, kind and polite customer service, fast drive-thru, correct order. 10/10
  • SC
    Shelby Carson
    Nov 19, 2025
    4.0
    Food was cold Service wasn’t the best Atmosphere was chill
  • DW
    David Weisser
    Nov 11, 2025
    5.0
    Ya Know, I go to Arby's quite a bit, because I used live close to Arby's, but I've recently moved further away from Arby's, but I'll still go there because I really like their hamburgers, and almost everything they offer is usually pretty good
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