Subway

3.9
289 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kelso Subway® Restaurant at 220 Kelso Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
220 Kelso Drive, Kelso, WA
98626, United States

Hours

Reviews

3.9
289 reviews
5 stars
148
4 stars
60
3 stars
32
2 stars
16
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their patience and willingness to accommodate requests.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with freshness, portion sizes, and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Pricing

Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality did not match the cost.

Order Accuracy

There were multiple complaints about incorrect orders and missing ingredients, indicating a need for better attention to detail.
  • EA
    elizabeth Ambes
    Nov 9, 2025
    5.0
    I tried to submit a review through subway but the store isn't popping up so I will leave it here very very good customer service from this store I want to give a special shout out to Dominick (Dom) he was very sweet and showed excellent customer service he definitely deserves a raise very friendly and made some awesome sandwiches you guys definitely did good hiring him if you want a good sandwich and top notch service go to the kelso subway 20/10 for customer service and friendliness he went above and beyond to help us you won't regret the pleasant conversation and fast service definitely recommend coming here!!!
  • SA
    Shari Audinet
    Oct 25, 2025
    3.0
    I would do 5 stars the girl was so cool but said you guys count your olives??? Like she could only give me a tiny amount because you ration olives smh
  • LS
    Little Miss Sunshine
    Oct 9, 2025
    5.0
    Friendly service with a smile, thank you.
  • LL
    Luis
    Oct 5, 2025
    5.0
    The girls who work here are extremely friendly. This place is very well run, everything is clean, friendly, and everyone has a smile. I'll definitely be back.
  • LB
    Larry Bryant
    Sep 21, 2025
    1.0
    Basic foot long sandwiches such as ham, turkey, etc. are now past the $10 mark on the menu before drinks or anything else. Subway isn't worth that price. How about cutting the crap with all of the coupons, apps, etc. and lower your menu prices. And Subway wonders why their restaurants are empty most of the time now....

Frequently Asked Questions About Subway

What types of services does Subway at Riverway Plaza offer for order pickup and delivery?

This Subway location offers in-store pickup, curbside pickup, and delivery services.

What are the operating hours of Subway at 220 Kelso Drive on weekdays?

Subway is open Monday to Thursday from 9:00 AM to 10:00 PM, and on Friday from 1:30 PM to 10:00 PM.