Burgerville

4.1
1777 reviews
Burgerville

About

Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out Restaurant
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Burgerville
600 W. Main St., Kelso, WA
98626, United States

Hours

Reviews

4.1
1,777 reviews
5 stars
934
4 stars
447
3 stars
201
2 stars
82
1 star
113

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised the freshness and taste, while others reported issues with overcooked or cold items.

Pricing

Many customers found the prices to be high, with some feeling that the quality did not justify the cost.

Service Issues

Service quality varied significantly; some praised friendly staff and quick service, while others reported long wait times and unprofessional behavior.

Cleanliness

Concerns were raised about cleanliness in the dining area and restrooms, with some customers noting unsanitary conditions.

Customer Experience

Overall customer experience was inconsistent, with some enjoying their visits while others expressed disappointment due to service and food quality.
  • LM
    Lindsay Montgomery
    Nov 14, 2025
    5.0
    Stopped by for lunch and ordered the Crispy Chicken Sandwich. Always a favorite. Food was hot, delicious as always. Kyler gave 5-star customer service, very respectful and personable with a positive attitude.
  • JF
    Jesse Field
    Nov 12, 2025
    5.0
    After being away from the Cascadia region and stuck in Columbus, OH for 4.5 years...I was sooo happy to remember there was a Burgerville in Longview. It was a wonderful experience and it was clean, the fries and burger were fresh, and it made me happy to be home....also GO HAWKS!!! 💙💚
  • CC
    Chloe Cline
    Nov 11, 2025
    5.0
    Delicious good great costumer service my kids love it
  • LD
    Linda DeCost
    Oct 25, 2025
    1.0
    Sad - used to be my favorite burger - they changed the burgers and the prices went up. If they would have maintained the quality of the burger, I would not mind the price increase.
  • DJ
    David Jones
    Oct 19, 2025
    2.0
    I went in and was not greeted, then I ordered the fish and chips and a fish sandwich and a pumpkin shake. My food took a long time to get made and when I got home my fish was burnt and dry. My sandwich was sloppy and my fries looked like they were just tossed in the box with my fish. I'm pretty disappointed about the whole experience

Frequently Asked Questions About Burgerville

What type of cuisine does Burgerville in Kelso serve?

Burgerville in Kelso serves American fast food, specializing in burgers, shakes, fries, and plant-based options, with more than 75% of their menu sourced locally within 400 miles.

What are the operating hours of Burgerville in Kelso?

Burgerville in Kelso is open daily from 7:00 AM to 11:00 PM, with delivery and drive-thru services available outside normal hours.