Business Details
About
Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out RestaurantBurgerville
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.1
1,788 reviews
5 stars
940
4 stars
448
3 stars
203
2 stars
82
1 star
115
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food quality, highlighting delicious burgers, fries, and shakes, though some noted a decline in quality and freshness over time.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value received.
Service Experience
While some reviews highlighted excellent and friendly service, others reported poor customer service and long wait times, particularly in the drive-thru.
Cleanliness and Atmosphere
The restaurant was often described as clean with a pleasant atmosphere, although some customers noted issues with the dining experience.
- ALAmber Larson1 day ago3.0We got there when a bus had arrived with like 25 kids so we knew it would be a long wait. The staff did great! I wasn't impressed with the burger. Nothing special. The milkshake however, was top notch!
- GJGreg JusticeJan 1, 20264.0Food is very good but prices are higher
- BLBjorn LokenDec 21, 20251.0The food is always good, but I’m disappointed by the tip prompt in the drive-thru. Being asked to tip in that setting feels unnecessary and takes away from what should be a quick, convenient experience. I hope they reconsider this approach.
- JBJessica BarberDec 15, 20255.0My family and I came in tonight for a quick bite while we were on the road and had a wonderful experience! Kyler is amazing and so kind - he did such a wonderful job at walking me through my options since I have Celiac disease. My husband, parents, and I were all so pleasantly surprised with how informative and thoughtful he was!! It’s been about 2 hours since I had my meal and I’m confident there was no gluten cross contamination. Our burgers and fries were also phenomenal 😋
- DRDiane RoeberDec 11, 20255.0Drove through and got a fish sandwich which was a lot. Good French fries, over the summer they have the best Walla Walla onion rings. More than just a drive through. Has decent area inside and plenty of parking. Customer service has always been excellent. Employees are very happy people.
Frequently Asked Questions About Burgerville
What type of cuisine does Burgerville in Kelso serve?
Burgerville in Kelso serves American fast food, specializing in burgers, shakes, fries, and plant-based options, with more than 75% of their menu sourced locally within 400 miles.
What are the operating hours of Burgerville in Kelso?
Burgerville in Kelso is open daily from 7:00 AM to 11:00 PM, with delivery and drive-thru services available outside normal hours.
What payment methods does Burgerville in Kelso accept?
Burgerville accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Burgerville in Kelso offer delivery and pickup services?
Yes, Burgerville offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is Burgerville in Kelso suitable for families and people with disabilities?
Yes, Burgerville welcomes families with children, offers high chairs, changing tables, and has wheelchair accessible entrances, parking, seating, and restrooms.
Are there vegetarian and gluten-free options at Burgerville Kelso?
Yes, Burgerville provides vegetarian, plant-based, dairy-free, and gluten-free menu options.
What nearby places can I visit after dining at Burgerville in Kelso?
After dining at Burgerville Kelso, you can visit nearby spots such as Catlin Rotary Spray Park and Catlin Water Park for outdoor fun, or enjoy home theater shopping at Home Theater By Johann.
How can nearby automotive services complement my visit to Burgerville Kelso?
If you need car maintenance before or after your meal, nearby automotive services like NW Victory Auto, O'Reilly Auto Parts, Kerr Car Care & Quality Muffler Hut, and USA Auto Sales provide convenient options close to Burgerville.
Is there public transportation or other convenient access points near Burgerville in Kelso?
While no specific transit stations are listed, Burgerville Kelso has ample free onsite and street parking, making it easily accessible by car. Nearby landmarks such as Shell gas station can help orient your visit.
Where can I find more information or place an order for Burgerville Kelso?
You can visit their website at https://locations.burgerville.com/burgerville-4db84fa72333 or order directly online at https://order.burgerville.com/. They also have mobile apps on iOS and Android for convenient ordering.