McDonald's

3.5
1536 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5526 E Lake Sammamish Pky, Issaquah, WA
98029, United States

Hours

Reviews

3.5
1,536 reviews
5 stars
524
4 stars
376
3 stars
272
2 stars
99
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor service, including rude staff, slow response times, and incorrect orders.

Food Quality

Many customers reported receiving cold or improperly prepared food, with some experiencing food safety issues.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant and restrooms, contributing to a negative dining experience.

Customer Experience

Customers expressed frustration over unhelpful management and lack of accountability for mistakes, leading to a generally unsatisfactory experience.
  • MG
    Meh “Meh” Google
    Jan 5, 2026
    1.0
    Worst McDonald's ever. This is the second issue I've had within a month. I just moved to Issaquah and their ice cream machine is supposedly broken
  • JS
    Josh S
    Dec 30, 2025
    4.0
    Probably one of the better McDonald's around. Great customer service, food is always fresh and the store is always clean
  • AA
    Adam A.
    Dec 22, 2025
    1.0
    I usually do not leave reviews, but this was by far the worst McDonald’s experience I have ever had. The service was extremely slow despite the restaurant being fully staffed. Several customers were waiting at the cashier with no one coming to help, while employees in the back were standing around talking instead of working. When I finally received my food, the fries were cold. I asked for barbecue sauce and was told it would cost $0.28. I did not have cash on me, and the employee responded in a rude tone and walked away. I was honestly shocked by how strict and unfriendly the policy was, especially considering the poor quality of the food. On top of that, the service took far too long overall, and the bathroom was very dirty. If you have the option to go to another McDonald’s or a different fast food place, I strongly recommend doing so. I would not recommend this McDonald’s location in Issaquah.
  • JJ
    Josh
    Dec 22, 2025
    1.0
    I would give this place a negative 10. The employees are si mean i asked for 2 big macs and a large fries and the employee called me fat and a mistake
  • GM
    Gary Main
    Dec 19, 2025
    1.0
    Decided to use the restroom before ordering. While I was wash my hands a McDonald's employee walked out of the toilet stall and walked out of the restroom. I walked out of the restroom and he hadn't reached the kitchen yet. I asked him if he was going to wash his hands. He ignored me and walked into the kitchen. Without washing his hands he started handling food. At that moment I decided not to order food and walked out of the restaurant.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Issaquah, WA?

McDonald's in Issaquah operates daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Saturday from 5:00 AM to 10:30 PM and on Sunday from 6:00 AM to 10:30 PM.