Chipotle Issaquah is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported consistently small portion sizes, leading to dissatisfaction with value for money.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of attentiveness to orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and kitchen, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with mobile orders.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality and freshness, particularly regarding ingredients.
JJ
Julie Johnson
Nov 18, 2025
1.0
My husband and I just ordered via GrubHub. Both our bowls were incorrect - wrong meat, rice, and/or salsa. So disappointing to pay $60 for 2 bowls, chips and salsa, tax, delivery, and tip. GrubHub will refund a portion - not GrubHub or driver’s fault. We are still out $.
JJ
John
Nov 2, 2025
1.0
This place is a foodborne illness outbreak waiting to happen. Witnessed a health inspector demanding staff throw certain foods away, in front of a massive line of people waiting to be served. One of the employees was sticking temperature probes into the pico and the carnitas. A random employee came from
the kitchen, mixed the queso around dumped all of it in the trash. Nasty and unsanitary!
EJ
Evan Johnson
Oct 28, 2025
5.0
I have to shout out Derek! He is a hard worker and he helped me get a big order in efficiently. Very personable and he helps you customize your order no matter the request. Definitely the go to spot in issaquah - just avoid the busy hours because that line can be lengthy due to popularity.
RR
rachel
Oct 18, 2025
1.0
My daughter first time at Chipoltle and I found hair in my food before I even took one bite. I went back up to talk to the employees. They didn't really know what to say or do.. They offered to remake it, but I feel like the didn't care. I found like a group of curly hair in my food. It was gross and a negative experience for my daughter. I will never go bsck to this one. They made our food and it took time to pay. I just feel like it was overpriced and had hair in the food. Never going back.
JA
Jazmine Agatraz
Oct 16, 2025
1.0
Im a doordasher and this pissed me off because first of all dashers cant open the bags to make sure the order is correct! 2nd my customer ordered 2 bowls and they were both completely WRONG. i went back to get it fixed and i had no problem with that but. Oh my goodness can the workers be a little bit more careful and make sure the right bowl is going into the right bag! This is NOT the only time this has happened at this CHIPOTLE.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Issaquah offer?
Chipotle Mexican Grill in Issaquah offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Issaquah?
Chipotle Mexican Grill in Issaquah is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Issaquah provide delivery and pickup options?
Yes, Chipotle Issaquah offers both in-store pickup and delivery services.
Where is the Chipotle Mexican Grill located in Issaquah?
Chipotle Mexican Grill is located at 775 NW Gilman Blvd, In Commons at Issaquah, King, WA 98027.
How can I order from Chipotle Mexican Grill Issaquah online?
You can order online from Chipotle Issaquah through their official order site at https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
Can I earn rewards or get exclusive offers when dining at Chipotle Issaquah?
Yes, by signing up for Chipotle Rewards, you can get exclusive offers and earn free food at Chipotle Issaquah.
Is the Chipotle Mexican Grill in Issaquah welcoming to LGBTQ customers?
Yes, Chipotle Mexican Grill in Issaquah welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Issaquah?
Nearby you can visit Issaquah Commons shopping center for shopping, Adventure Kids Playcare if you have children, or Barnes & Noble bookstore for some reading or coffee.
Are there other dining options near Chipotle in Issaquah?
Yes, nearby dining options include Papa Murphy's Take 'N' Bake Pizza, Five Guys burger restaurant, Round Table Pizza, Denny's diner, Panera Bread cafe, and Chili's American restaurant.
How can nearby services like FedEx Office Print & Ship Center be useful when visiting Chipotle Issaquah?
While visiting Chipotle Issaquah, you can conveniently use FedEx Office Print & Ship Center nearby for shipping, printing services, or passport and visa services at RushMyPassport within the FedEx office.