Chipotle Mexican Grill

3.3
1073 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Issaquah is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
775 NW Gilman Blvd, Issaquah, WA
98027, United States

Hours

Reviews

3.3
1,073 reviews
5 stars
385
4 stars
225
3 stars
92
2 stars
92
1 star
279

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, leading to dissatisfaction with value for money.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attentiveness to orders.

Cleanliness

Several customers noted unsanitary conditions in the dining area and kitchen, contributing to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with mobile orders.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality and freshness, particularly regarding ingredients.
  • JJ
    Julie Johnson
    Nov 18, 2025
    1.0
    My husband and I just ordered via GrubHub. Both our bowls were incorrect - wrong meat, rice, and/or salsa. So disappointing to pay $60 for 2 bowls, chips and salsa, tax, delivery, and tip. GrubHub will refund a portion - not GrubHub or driver’s fault. We are still out $.
  • JJ
    John
    Nov 2, 2025
    1.0
    This place is a foodborne illness outbreak waiting to happen. Witnessed a health inspector demanding staff throw certain foods away, in front of a massive line of people waiting to be served. One of the employees was sticking temperature probes into the pico and the carnitas. A random employee came from the kitchen, mixed the queso around dumped all of it in the trash. Nasty and unsanitary!
  • EJ
    Evan Johnson
    Oct 28, 2025
    5.0
    I have to shout out Derek! He is a hard worker and he helped me get a big order in efficiently. Very personable and he helps you customize your order no matter the request. Definitely the go to spot in issaquah - just avoid the busy hours because that line can be lengthy due to popularity.
  • RR
    rachel
    Oct 18, 2025
    1.0
    My daughter first time at Chipoltle and I found hair in my food before I even took one bite. I went back up to talk to the employees. They didn't really know what to say or do.. They offered to remake it, but I feel like the didn't care. I found like a group of curly hair in my food. It was gross and a negative experience for my daughter. I will never go bsck to this one. They made our food and it took time to pay. I just feel like it was overpriced and had hair in the food. Never going back.
  • JA
    Jazmine Agatraz
    Oct 16, 2025
    1.0
    Im a doordasher and this pissed me off because first of all dashers cant open the bags to make sure the order is correct! 2nd my customer ordered 2 bowls and they were both completely WRONG. i went back to get it fixed and i had no problem with that but. Oh my goodness can the workers be a little bit more careful and make sure the right bowl is going into the right bag! This is NOT the only time this has happened at this CHIPOTLE.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Issaquah offer?

Chipotle Mexican Grill in Issaquah offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Issaquah?

Chipotle Mexican Grill in Issaquah is open daily from 10:45 AM to 11:00 PM.