Ben & Jerry’s

4.3
265 reviews
Ben & Jerry's Issaquah ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Issaquah ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
1011 NE High Street, Issaquah, WA
98029, United States

Hours

Reviews

4.3
265 reviews
5 stars
164
4 stars
55
3 stars
23
2 stars
7
1 star
16

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers generally praised the ice cream flavors, noting favorites like Cherry Garcia and Chunky Monkey, but some mentioned a decline in quality over time.

Service Experience

While many reviews highlighted friendly and efficient service, there were notable complaints about rudeness and inattentiveness from some staff members.

Cleanliness Issues

Several customers reported that the shop was dirty and in need of a thorough cleaning, which detracted from their overall experience.

Limited Selection

Some customers expressed disappointment with the limited flavor options available during their visits, as well as high prices.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the vibe while others found it too loud or cramped, especially during busy times.
  • AS
    Aditya S
    Oct 17, 2025
    3.0
    Decent place but smells a bit off. Ice cream quality seems to have diminished over the years.
  • SG
    Shannon Gregg
    Oct 7, 2025
    5.0
    My goddaughter got her favorite flavor here in Washington that she cannot get iin Tennessee. Marshmallow Sky!! She was very happy!! Now if they would just bring back Wavey Gravy
  • BS
    Brandy Shaw
    Sep 29, 2025
    5.0
    Nothing quite like getting fresh-scooped Cherry Garcia in a chocolate dipped waffle cone! More cities need these shops
  • VN
    Vy Nguyen
    Jul 5, 2025
    5.0
    Issaquah’s Ben & Jerry’s is a reliable spot for a quick ice cream fix. The service is friendly and efficient. Flavors are the classic crowd-pleasers you know and love, and everything tastes fresh. We’ll definitely be back for more scoops!
  • NH
    Neil Hickey
    Jun 26, 2025
    3.0
    Meh. Could be a case of memories distorting reality, but I swear the ice cream was better "back in the day". I'll take Tillamook over whatever it was they tried to pass off as strawberry any day of the week. And, that was after being told they were "out of milkshakes". More like they didn't feel like making it.

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream flavors can I find at Ben & Jerry's Issaquah shop?

You can enjoy a variety of euphoric Ben & Jerry's ice cream flavors served as they were originally in 1978, including freshly baked waffle cones, shakes, and sundaes with your favorite flavors.

What are the opening hours of Ben & Jerry's in Issaquah?

Ben & Jerry's Issaquah is open daily from 12:00 PM to 9:00 PM.