Dairy Queen Grill & Chill

3.8
449 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
403 W Main St, Grandview, WA
98930-1259, United States

Hours

Reviews

3.8
449 reviews
5 stars
191
4 stars
107
3 stars
66
2 stars
26
1 star
59

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty conditions, particularly in the bathrooms and dining area.

Service Quality

Service was frequently described as slow, with many customers experiencing incorrect orders and unhelpful staff.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold items and incorrect orders.

Staff Attitude

Several reviews noted rude or indifferent behavior from staff, impacting the overall customer experience.

Drive-Thru Efficiency

The drive-thru often had long wait times, with some customers reporting delays of over 30 minutes.
  • WR
    W R.
    Nov 17, 2025
    1.0
    Service here has never been the greatest, went here for dinner, they were not accepting coupons, rewards, or credit cards? very frusterating, didn't tell us at the speaker so we waited in line, put a sign up to let customers know. Left without our food.
  • AS
    adelaida Saucedo
    Nov 9, 2025
    1.0
    Very Dirty needs cleaning I only took I picture me it bad
  • AG
    Amy Greatsinger
    Sep 18, 2025
    5.0
    I took my grandson and met up with some girlfriends for lunch here. It was a very clean and welcoming DQ!
  • RB
    Robert Bowen
    Jul 7, 2025
    4.0
    And what an experience it was! I have never seen such a confused group of people. we ordered a $7 meal and instead of a blizzard or a sundae my wife wanted an ice cream cone ( wich was $2 cheaper than the blizzard). the gal and manager, after looking at us bewildered ans staring at us like a deer in the headlights for a moment said "Sorry we cannot upgrade to a cone." I rubbed my forehead and and explained to the manager very politely that if she looked on the menu, it is definitely not an upgrade. she turned and looked then she looked at her register for a moment searching for the proper key. she shook her head and repeated "Sorry we cannot upgrade to a cone." My wife told her we will take the meal don't worry about the sundae and ordered a cone on the side. Heavy sigh... This generation has become too dependent on electronics and A.I., we need independent thinkers that will be able to do for themselves and help others as well...
  • MC
    Marci Cline
    Jun 10, 2025
    4.0
    The bathroom was filthy and the sink was black not cleaned in a very long time! Service was slow

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and desserts does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in Grandview, WA?

Dairy Queen Grill & Chill is open daily from 10:00 AM. Monday through Thursday and Sunday close at 9:30 PM, while Friday and Saturday close at 10:00 PM.