Customers frequently reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Cleanliness
Multiple reviews highlighted poor cleanliness, particularly in bathrooms and dining areas, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the ice cream and certain menu items, many expressed disappointment with the quality of food, including cold items and incorrect orders.
Management Concerns
Several reviews indicated a lack of effective management, with complaints about staff behavior and inadequate responses to customer issues.
Long Wait Times
Customers consistently noted long wait times in both the drive-thru and dining areas, impacting their overall experience.
SV
Serenity V
Dec 1, 2025
3.0
There isn’t much good to get here and their tenders are very dry and sometimes hard, I don’t really recommend having this for dinner but it’s a great place for their ice cream or a snack
AS
adelaida Saucedo
Nov 9, 2025
1.0
Very Dirty needs cleaning I only took I picture me it bad
AG
Amy Greatsinger
Sep 18, 2025
5.0
I took my grandson and met up with some girlfriends for lunch here. It was a very clean and welcoming DQ!
What are the opening hours of Dairy Queen Grill & Chill in Grandview, WA?
Dairy Queen Grill & Chill is open daily from 10:00 AM. Monday through Thursday and Sunday close at 9:30 PM, while Friday and Saturday close at 10:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides amenities like high chairs and wheelchair accessibility.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their official order website.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 403 W Main St, Grandview, WA 98930-1259, United States.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers both indoor and outdoor seating for customers.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby places like the Grandview Library, Westside Park for outdoor activities, and Yakima Valley Community College for events or classes before or after dining.
How can students from Yakima Valley Community College benefit from the proximity to Dairy Queen Grill & Chill?
Students from Yakima Valley Community College can enjoy quick meals or treats at Dairy Queen Grill & Chill, which is conveniently located close to the campus.
What other food or shopping options are close to Dairy Queen Grill & Chill?
Nearby food options include Pizza Hut and Mariscosmaster restaurants, while shopping needs can be met at places like Gas Max convenience store and Ziggy's Smoke Shop.