Numerous customers reported long wait times, poor service, and incorrect orders, leading to frustration and disappointment.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or incorrect items, as well as issues with portion sizes.
Cleanliness
Several reviews highlighted cleanliness concerns, including dirty utensils, unsanitary conditions, and the presence of flies.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and a lack of professionalism from employees.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with friendly service and enjoyable food, indicating potential for improvement.
KS
Kate S
Sep 18, 2025
1.0
I wanted to place an order at DairyQ, and when I walked up to order, the employee was on his phone for a long time and ignored me. Then, when I finally placed my order, he gave me a dirty spoon. I asked for another one, but he gave me another dirty spoon. The service was just terrible.
VS
Viktor Stupak
Sep 18, 2025
1.0
Terrible service. I had to wait a long time for my order. The man who works at DQ ignored me, then gave me dirty dishes and very rude.
AR
Anabel Rosu
Sep 6, 2025
1.0
Got a 4 piece buffalo chicken strip basket. I got 3 pieces with no sauce on them. No toast either? Very disappointing.
GR
Guy Roberts
Aug 10, 2025
1.0
Yesterday I ordered a chicken strip meal. Commercials say $7.49. BUT THEY CHARGED ME 15.49. TERRIBLE
EY
eric yi
Jun 20, 2025
5.0
My wife and I stopped by here on our way to the Gorge and had the best experience. The two gentlemen working here gave us the best service and gave us all the sauces! This has to to be the best Dairy Queen in the country hands down!
What are the opening hours of Dairy Queen Grill & Chill in Goldendale?
The restaurant is open every day from 11:00 AM to 8:00 PM.
Is the Goldendale Dairy Queen family-friendly and accessible?
Yes, it is family-friendly with amenities such as booster seats, high chairs, restrooms, wheelchair accessibility, and free WiFi.
Does Dairy Queen Grill & Chill in Goldendale offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Can I order online or through a mobile app at Goldendale Dairy Queen?
Yes, you can order ahead using their mobile ordering system and get exclusive deals by downloading the Dairy Queen app.
Where is Dairy Queen Grill & Chill located in Goldendale?
It is located at 1100 E Broadway St, Goldendale, WA 98620-9157, USA.
Are there other dining options near Dairy Queen in Goldendale?
Yes, nearby dining options include Subway, Hometown Pizza, Sodbusters Restaurant, Town House Cafe, and Crossroads Coffee, offering a variety of cuisines from sandwiches to coffee and pizza.
What nearby services can visitors access when visiting Dairy Queen Grill & Chill?
Nearby services include medical support at Gorge Occupational Health LLC, shopping at Golden Dispensaries and 3C's Fabric, and automotive care at Goldendale Buy Here Pay Here Autos and Les Schwab Tire Center.
Can I combine a visit to Dairy Queen with local shopping or entertainment in Goldendale?
Yes, customers can enjoy shopping at Field Of Stars Boutique or Easy Outlaw Skate Shop and later relax with treats from Dairy Queen.
Does Dairy Queen Grill & Chill's location help visitors who are traveling or new to Goldendale?
Yes, its central location near places like the Goldendale Chamber of Commerce, Ponderosa Motel, and public services such as UPS Authorized Shipping Provider makes it convenient for travelers and locals alike.