McDonald's

3.5
865 reviews
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Business Details

5500 Olympic Drive, Gig Harbor, WA
98335, United States
(253) 858-3555
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5500 Olympic Drive, Gig Harbor, WA
98335, United States

Hours

Reviews

3.5
865 reviews
5 stars
322
4 stars
179
3 stars
151
2 stars
78
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unprofessional.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, with some customers expressing frustration over having to return to resolve issues.

Cleanliness

The restaurant was noted for being clean and well-maintained, including the restrooms, which received positive feedback.

Speed of Service

Many customers appreciated the fast service, especially in the drive-thru, although some reported long wait times.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others criticized the taste and freshness.
  • BS
    Blake Stouder
    Nov 14, 2025
    5.0
    Great food. Fresh. Awesome service. Maybe under new management? Because old reviews don’t reflect service!
  • OM
    Odalys Morvel
    Nov 7, 2025
    4.0
    Its McDonald's
  • CM
    Colton Miller
    Nov 2, 2025
    1.0
    I get it's McDonald's, but at least act like you enjoy your job instead of taking it out on your customers. Love the morning crew, mixed experiences past that.
  • BS
    Brianna Skelton
    Oct 28, 2025
    1.0
    I had made a mobile order online, I am allergic to onions so I put ONLINE no onions. As I pulled up to the drive-through, I also clarified with them that I would like no onions on that because I am allergic. I had also clarified that I did not want onions on my burger and I wanted everything made separate at the window too. I clarified with them that they did not add onions. I got home and realized that they did add them, no problem. so I drove back and asked them to remake the food because my order was made wrong. I’m not really as upset about that but as I was eating my burger, there were HAIRS (long human hair) in my burger, immediately gagged and spit it out. Im not sure if it was an accident or if they were just trying to get back at me for having them remake it. I’m very disappointed because they were very nice to me about making my order again but I will not be going back. I do know one of the managers personally so this is so upsetting.
  • AV
    Andrei Vorui
    Oct 28, 2025
    5.0
    I work in delivery, and I’ll be rating this as a delivery driver. Definitely 5 stars. The team always gets everything done on time, and if there’s ever a delay, I’m informed about how long to wait. The wait is never more than 5 minutes. Excellent work.
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Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 5500 Olympic Drive in Gig Harbor, WA?

The McDonald's is open from 5:00 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on weekends.

When is the drive-through service available at this McDonald's location?

Drive-through is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to midnight on Sunday.