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McDonald's

3.5
(875 reviews)

Business Details

5500 Olympic Drive, Gig Harbor, WA
98335, United States
(253) 858-3555
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5500 Olympic Drive, Gig Harbor, WA
98335, United States

Hours

Reviews

3.5
875 reviews
5 stars
325
4 stars
181
3 stars
154
2 stars
78
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about incorrect orders and unsanitary conditions.

Cleanliness

Many customers noted that the restaurant and restrooms were clean and well-maintained.

Positive Experiences

Some customers had positive experiences with friendly staff and quick service, particularly during morning hours.
  • GH
    George Hennen
    3 days ago
    1.0
    Ordered 15 minutes before breakfast was over so i could pick it up. 2 minutes past breakfast time they say they dont have it and its not breakfast time so they cant make it. Brother, I ordered it 17 minutes ago, it shouldve been made by now. What do you mean you dont have it? Didnt even refund me.
  • RJ
    Richard Johnson
    Feb 26, 2026
    5.0
    Quick and on point.
  • YO
    Yevheniia Otroshchenko
    Dec 28, 2025
    3.0
    This is the third time they've given me hot chocolate without any hot chocolate in it. I don't want to drink just hot milk! 😅 I ignored the mistake the first two times, but three times in a row is too much. Guys, seriously, learn how to make hot chocolate!
  • JH
    Jeffrey Horsman
    Dec 23, 2025
    3.0
    Always slow service periodically at night they close down super early even though this is an updated location. It’s pretty slow. Parking lot is not really set up for lots of people.
  • AW
    Angela Weber
    Dec 5, 2025
    1.0
    Why are you so stingy with the sauces?10 catsup for 3 orders of fries and burgers. Its not for you to tell me how much sauce to put on my food, then not give me all my bbq sauces I ordered for my nuggets. Then when you do finally give me some catsup you shove it into my forearms with a dirty look as im holding the bag out for you. Its more about the terrible attitude this blond guy gave me than the sauces. I just wanted to enjoy my food. I was nice when I asked. I didn't need a bunch of sass. I don't know if they had a bad day or a bad customer before me. This store isn't close to my home so I ate in the parking lot because it was a half an hour drive to my house. I want to say I'm never coming back because of the guys attitude, but that would make him happy, so when I come back I expect to be treated like a customer. I went there last Saturday evening at about 10:30. It seemed like there was a bunch of children working. The pick up window was wide open and they were talking about stoning women . While I sat in the parking lot eating my food I could see the drive-thru and they were obviously still giving people problems because I could here another customer yelling at them and speeding off out of the drive-thru. I'm not saying that person was right, but from the way I was treated, I'm not saying that person was wrong either. People don't like it when you mess with their food and their dining experience.

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 5500 Olympic Drive in Gig Harbor, WA?

The McDonald's is open from 5:00 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on weekends.

When is the drive-through service available at this McDonald's location?

Drive-through is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to midnight on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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