McDonald's

3.7
1303 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5050 Borgen Blvd, Gig Harbor, WA
98332, United States

Hours

Reviews

3.7
1,303 reviews
5 stars
497
4 stars
324
3 stars
246
2 stars
101
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; some report friendly and efficient service, while others mention rudeness and incompetence.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a need for improvement in order fulfillment.

Cleanliness

Many customers appreciate the cleanliness of the restaurant and restrooms, noting it as a positive aspect of their experience.

Food Quality

While some customers praise the freshness and taste of the food, others report issues with food preparation and quality, particularly with specific items.

Value for Money

Customers express dissatisfaction with pricing and value, particularly regarding the lack of a dollar menu and high meal costs.
  • BA
    B AL
    3 days ago
    3.0
    I don't go to McD's too often. But my one weakness here is their Sausage, egg, and cheese McMuffin. I get them around 2 times a month. The food is always consistent as far as taste but how it is put together, and the level of quality has been something lately I've noticed. And the items I'll mention aren't a big deal but consistency is important. I've had missing item such as not providing napkins. That's an essentially. I eat like a 3 year old, they are 100% necessary. I ordered 2 of my favs mentioned above and both were missing the egg. I looked at the tag on the bag and it stated what I always order but my McMuffs were eggless. Check your order before you drive away.
  • HA
    Habituer A
    Nov 9, 2025
    5.0
    Whoever is working this McDonald’s at about 10:30 tonight, gold stars all around! Super sweet people, good hot food and fast service. Thanks for taking good care of us late night harbor people ;-)
  • ZZ
    Zac
    Nov 8, 2025
    5.0
    Quick and standard McDonalds food.
  • MG
    Micah Gizzi
    Nov 3, 2025
    2.0
    I ordered from this location about 15 minutes ago and I was served an apple pie that had the consistency of dried glue. Like it had been cooked 10 times. I also ordered a small fry, and was hooked up with a MEDIUM! of unsalted stale triple cooked fries. Nice! Hope you saved some time and money!
  • ZZ
    Zachary
    Oct 26, 2025
    1.0
    Drive thru guy said to tell the manager that I accidentally ordered at the wrong store and she will fix it. Manager threw a fit and yelled at me! 🪛 U, 🫏 🕳️

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 5050 Borgen Blvd, Gig Harbor?

McDonald's at 5050 Borgen Blvd is open daily from 5:00 AM to 8:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 5050 Borgen Blvd has a drive-thru that operates from 5:00 AM to midnight on weekdays and until 1:00 AM on Fridays and Saturdays.