Chipotle Mexican Grill

3.4
181 reviews
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About

Mexican Restaurant
Chipotle Gig Harbor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4823 Point Fosdick Dr, Gig Harbor, WA
98335, United States

Hours

Reviews

3.4
181 reviews
5 stars
80
4 stars
29
3 stars
13
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Portion Sizes

Numerous reviews mentioned inconsistent and stingy portion sizes, with some customers feeling shortchanged for the price paid.

Cleanliness

Several customers noted cleanliness issues in the dining area and kitchen, impacting their overall experience.

Customer Service

While some staff were praised for being friendly and helpful, others were criticized for rudeness and lack of professionalism.

Food Quality

The quality of food received mixed reviews, with some customers enjoying the taste while others reported cold or poorly prepared meals.
  • SE
    Shataunna Enochson
    4 days ago
    2.0
    The last 2 times I've been in I've gotten sour cream on the side. I got charged for queso once and a side the next. Previously when I would order sour cream on my bowl it's no extra. Now it's always extra extra extra. How did I even get charged for queso, probably because the girl just assumed it was and didn't think to ask what it was. (Idk how the hot queso would make it in those little plastic cups) I don't come here often every few months so I don't pay attention to what they ring up until I check my receipt. 1.95 then 1.60 I get is not much but it adds up and idk why I'm even being charged extra. I'm okay with finding a different dinner option.
  • AK
    Annette Kaiser
    Oct 28, 2025
    2.0
    We ordered 2 bowls, 1 queso and chips, and 2 drinks. My bill came to 56 dollars. We had no idea that adding queso and guacamole to the bowls would raise the price by 5 dollars for each bowl. 7 bucks for 2 drinks is really overpriced. Also, the “bowl” or large queso for 10 bucks and it measures 3/4c. Not worth it. At these prices, I can go to a Mexican restaurant and get a real bowl of queso. If you’re going to upcharge for items by this amount you should warn people. It’s not very easy when you’re in line and everyone is waiting behind you to order to know what is included and not in your bowl. The food tasted good, but I’ll definitely think of other options in restaurants next time.
  • CA
    Chuck Abbey
    Oct 17, 2025
    1.0
    My order was incorrect from the drive through. Went back to address it and waited a while. They then gave the wrong order again... This isn't the first time this has happened. It use to be a reliable place to get food on a pinch. I will never return to this Chipotle because of their clear lack of professionalism among the staff. I get it's fast food but at the same time it's not rocket science to make sure the order is correct when given multiple chances to correct it. This place needs a management overhaul.
  • KC
    Kartik Chauhan
    Oct 17, 2025
    1.0
    They make your bowl like they have a personal vendetta against you. Missing items...kid's size portions, cold food, you name it
  • JR
    Jae Rios
    Oct 8, 2025
    1.0
    Never getting a pickup order from here again,they literally didn’t put everything I asked,skipped out on all the salsa. They had me drive around just for me to wait on my order don’t go here

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Gig Harbor offer?

Chipotle Mexican Grill in Gig Harbor offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill in Gig Harbor?

Chipotle is open every day from 10:45 AM to 11:00 PM.