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Brand Certified

Chipotle Mexican Grill

3.5
(186 reviews)

About

Mexican Restaurant
Chipotle Gig Harbor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4823 Point Fosdick Dr, Gig Harbor, WA
98335, United States

Hours

Reviews

3.5
186 reviews
5 stars
83
4 stars
30
3 stars
14
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Portion Sizes

Numerous reviews mentioned inconsistent and often inadequate portion sizes, with some customers feeling shortchanged.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and lack of professionalism.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items.
  • SG
    Some Guy
    Feb 21, 2026
    3.0
    It's alright, realizing Qdoba is actually better now after waiting all these years for a Chipotle. The Chimichurri sauce was amazing but now they got rid of that. Qdoba has way more flavor.
  • CG
    Colin Greer
    Jan 19, 2026
    4.0
    Placed a to-go order today. Ordered a burrito with Carne Asada and 3 Chicken tacos. Under $25 out the door. Everything was great but it all needed about 30 seconds in the microwave as I had a 25 minute drive home. Would absolutely recommend this location. **Please note that I took like 3 bites of the burrito before I took the picture as I was starving.
  • JM
    Jason Middleton
    Jan 17, 2026
    1.0
    I used to order from this Chipotle on a regular basis and pick up from their drive thru. My last visit was absolutely laughable. I ordered a veggie bowl with black beans and got all the way home only to find they used pinto beans instead. I drove all the way back and walked inside to have them fix the order. Guess what I got back? Another bowl with pinto beans instead of black beans. 🤦🏻‍♂️
  • ZD
    Zoltan Dornay
    Dec 28, 2025
    5.0
    Great spot!
  • SE
    Shataunna Enochson
    Nov 20, 2025
    2.0
    The last 2 times I've been in I've gotten sour cream on the side. I got charged for queso once and a side the next. Previously when I would order sour cream on my bowl it's no extra. Now it's always extra extra extra. How did I even get charged for queso, probably because the girl just assumed it was and didn't think to ask what it was. (Idk how the hot queso would make it in those little plastic cups) I don't come here often every few months so I don't pay attention to what they ring up until I check my receipt. 1.95 then 1.60 I get is not much but it adds up and idk why I'm even being charged extra. I'm okay with finding a different dinner option.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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