Ben & Jerry’s

4.2
354 reviews
Ben & Jerry's Gig Harbor ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Gig Harbor ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
4635 Point Fosdick Drive NW, Gig Harbor, WA
98335, United States

Hours

Reviews

4.2
354 reviews
5 stars
200
4 stars
84
3 stars
36
2 stars
14
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Ice Cream Quality

The ice cream received positive feedback for its delicious flavors and quality, although some customers felt it was overpriced.

Cleanliness

The shop was generally noted for being clean, though there were occasional reports of dirty tables and spills.

Pricing Concerns

Several reviews mentioned that the prices were high compared to grocery store options, leading to dissatisfaction among some customers.

Variety of Flavors

Customers appreciated the wide selection of flavors available, although some expressed disappointment over the absence of certain flavors.
  • RJ
    Reach For junk
    Nov 7, 2025
    5.0
    The customer service was excellent. I felt like my favorite cousin was serving me ice cream.
  • BM
    Bronson Mosley
    Oct 27, 2025
    5.0
    Chloe was amazing! Very great shakes and service
  • TB
    Thorenity Benoit
    Sep 8, 2025
    5.0
    There sundae are the best and waffle cones are great too. So cute
  • OG
    Omar Guerra
    Aug 18, 2025
    5.0
    Great service :)
  • KF
    Kellie Fagerstrom
    Jul 24, 2025
    3.0
    Ice cream is delicious, though expensive. Sometimes takes a little bit of time to get through the line, which I understand. However, I was really miffed today when I walked in and the gal behind the counter was completely oblivious and continued talking to the customer ahead of me. I waited patiently for about 5 minutes, while she continued chatting with the customer (who already had his ice cream and had paid). It was only when another family walked in that she ended the conversation. Again, she was completely unaware that I was there and started helping the other family. I let her know I had been waiting, but was so irritated I just ended up leaving.

Frequently Asked Questions About Ben & Jerry’s

What are the operating hours of Ben & Jerry’s in Gig Harbor?

Ben & Jerry’s Gig Harbor is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 10:00 AM to 10:00 PM.

Does Ben & Jerry’s Gig Harbor offer any pickup or delivery options?

Yes, they provide in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.