Charles is always good. I love the chicken Phillies. It hit the spot.
LL
LuWae100
Jun 22, 2025
1.0
I was genuinely excited to try the Old School Cheesesteak from Charleys, especially after seeing the photo on the menu. It looked like a cheesy, meaty, flavorful sandwich — exactly what you’d expect from a place that specializes in cheesesteaks.
However, what I received was extremely disappointing. The sandwich looked nothing like the advertisement. The meat was carelessly thrown into the roll, the cheese looked congealed and clumped, and the whole thing smelled off — definitely not fresh or appetizing. Honestly, it looked like it had been assembled in a rush and with zero care.
I’m not someone who usually complains, but this felt unacceptable. How do you even serve this to someone? The presentation was poor, the sandwich fell apart instantly, and the taste didn’t make up for it at all. For the price, I expected quality and consistency — instead, I got a mess.
Charleys, you need to do better. This isn’t just about visuals; it’s about delivering what you advertise and respecting the customer’s expectations.
DD
Deby DePreta
Jun 7, 2022
1.0
Too pricy and meager sandwich filling. Tasty, though.
SP
Samantha Piaso
Oct 7, 2021
1.0
Gross! The meat is either old or left out to long. If I swallowed it I would have gotten food poisoning. And ranch and melted cheese taste so gross and plastic-y. Never again.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Ft. Lewis?
Charleys Cheesesteaks at Ft. Lewis is open from 10:00 AM to 7:00 PM on Monday, Wednesday, Thursday, Friday, Saturday, and Sunday. It is closed on Tuesdays.
Is Charleys Cheesesteaks open for delivery or drive-through service?
No, Charleys Cheesesteaks at Ft. Lewis does not offer delivery or drive-through services; those hours are marked as closed every day.
Can I pick up my food order at Charleys Cheesesteaks at Ft. Lewis?
Pickup service is not available as the pickup hours are closed every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 5280 41st Division Dr., Ft. Lewis, WA 98433, USA, inside the Ft Lewis Shopping Center Food Court, which requires base access.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where can I find more information or place an order online for Charleys Cheesesteaks at Ft. Lewis?
You can visit their website at https://order.charleys.com/menu/fort-lewis/ to view the menu and place orders.
What dining options are available nearby Charleys Cheesesteaks at Ft. Lewis?
Nearby dining options include Jimmy John's sandwich shop, Qdoba Mexican Eats, Arby's fast food restaurant, Starbucks coffee shop, Taco John's, Manchu Wok Chinese restaurant, Filipino Kitchen comfort food, RJ's Community Pantry food truck, and Slim Chickens chicken restaurant.
What nearby landmarks or facilities could visitors check out around Charleys Cheesesteaks?
Visitors can explore the Soldier Statue monument, the JBLM NCO Academy, the Visitor's Center Ft Lewis for travel services, and enjoy shopping at Aafes-px or Fort Lewis Flower Shop.
Are there any nearby services that could assist customers visiting Charleys Cheesesteaks?
Yes, nearby services include Firestone Complete Auto Care for automotive needs, Armed Forces Bank ATM for banking, Enterprise Rent-A-Car for rentals, Simply Perfect Nail Salon for beauty services, and Blue Rhino Propane Exchange.