Jimmy John's

3.7

285 reviews

Business Details

Sandwich Restaurant

Jimmy John's

6029 41st Division Dr, Fort Lewis, WA

98433, United States

Monday6:00 AM - 9:00 PM

Tuesday6:00 AM - 9:00 PM

Wednesday6:00 AM - 9:00 PM

Thursday6:00 AM - 9:00 PM

Friday6:00 AM - 9:00 PM

Saturday8:00 AM - 9:00 PM

Sunday8:00 AM - 9:00 PM

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3.7

285 reviews

5 stars

133

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Many customers reported that the service is consistently slow, with multiple mentions of long wait times and incorrect orders.

A significant number of reviews highlighted issues with order accuracy, including wrong items and missing ingredients.

While some customers praised the food as delicious, others noted problems such as stale bread and poor sandwich preparation.

Feedback on customer service was mixed, with some praising friendly staff while others reported rude interactions and poor management.

Several customers expressed dissatisfaction with the pricing, feeling that the cost did not match the quality of food received.

BN
Brian Neir
Dec 23, 2025
5.0
Fast and great sub.
AT
Anavay “Child of Yahweh” Taffe
Sep 18, 2025
5.0
While the price is a bit steep the food has always been consistently delicious and satisfying.
TC
Travis Cardona
Jul 31, 2025
4.0
I understand that the men's bathroom is used between customers of Jimmy John's and Qdoba. It was dirty.
MM
Monelle Makanui
Jul 17, 2025
1.0
I went here for the third time to get my order wrong. While the receipt printed out as the correct order, the toppings were opposite on both of our sandwiches. how does this happen so many times? I love Jimmy John’s are you guys OK?