Wendy's

3.7
2088 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5016 Pacific Hwy East, Fife, WA
98424, United States

Hours

Reviews

3.7
2,088 reviews
5 stars
779
4 stars
590
3 stars
341
2 stars
149
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or inattentive service.

Food Freshness

Multiple reviews indicated issues with food freshness, including cold and stale items, leading to dissatisfaction.

Drive-Thru Efficiency

Many customers noted slow drive-thru service, with long wait times and incorrect orders being common complaints.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including unsanitary conditions and poorly maintained facilities.

Positive Staff Interactions

Despite negative experiences, some customers highlighted exceptional staff members who provided excellent service.
  • DM
    David M.
    1 day ago
    5.0
    Thank you, you guys are great
  • MO
    Mike O
    2 days ago
    1.0
    Service is fine. Food is pricey. Also why did you get rid of all your good sauces, then add these mediocre ones you charge people for. Terrible. Don’t think I’ll be back to Wendy’s for a while
  • AP
    Alexia Penn
    Jan 4, 2026
    5.0
    We love coming here for frostys and their new chicken strips.
  • MO
    Melody O'Seadna
    Dec 15, 2025
    1.0
    The app said the dining room was open and I placed my order around 6pm. When we arrived the doors were locked, with no signs on the door about it. We walked to the other side of the building, which was also locked with no signs. Customers were eating inside. An employee was sitting in the dining room and observed us trying the doors repeatedly. I called the restaurant and they said I had to go through the drive through. A deaf individual also came to the doors and they were unwilling to serve him. Because he wasn't driving they said he couldn't even utilize the drive through to pick up his order. My family member has disability challenges that make eating in the car difficult, but we tried the drive through anyways, waiting for 10 minutes without moving. My order switched to being shown as picked up even though we never even made it to the drive through speaker. I called to cancel my order and get a refund as I hadn't received my food, and she said I couldn't get a refund without calling the corporate line, despite them never giving me my food. I called and it was not open. I was charged for food that we did not receive. We had to drive to another town to find a Wendy's with an open dining room.
  • TB
    Trista B
    Dec 14, 2025
    1.0
    Ordered at 11:30pm. Nuggets were super old and very cold, and burger patty looked like it was sitting under a heater for hours. Also cold when I got home. Make sure to ask for FRESH food if you’re ordering during slower hours. This is so nasty.

Frequently Asked Questions About Wendy's

Is 5016 Pacific Hwy East Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's 5016 Pacific Hwy East, Fife, WA?

The drive-through is open daily from 6:00 AM to 2:00 AM.