Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
882 reviews
5 stars
333
4 stars
223
3 stars
146
2 stars
70
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, order mistakes, and unprofessional behavior from staff.
Food Quality
Many reviews mentioned disappointing food quality, including dry or poorly cooked items, and inconsistent preparation.
Cleanliness
While some customers noted cleanliness in certain areas, others reported unsanitary conditions and a lack of attention to cleanliness.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to the quality of food and service.
Customer Experience
Mixed experiences with staff friendliness; some customers praised helpful employees while others reported rudeness.
BS
Booker Scott
5 days ago
5.0
J.B. was fantastic in customer service; he ensured the place was clean and made a great impression on my young granddaughter.
ZR
zane romig
Feb 22, 2026
1.0
Service was slow and trying to find a clean table was difficult. Food ordered was not cooked very well, definitely needs a little better management
SW
SHERRY WATKINS
Feb 20, 2026
3.0
Food wasn't as tasty, they forgot to give the dipped cone, and it wasn'teven busy, not as great as the one I tried in puyallup off Meridian. Slow service, dont want to be there when its rush hour. 🫣
PL
Pearl Lee
Feb 5, 2026
1.0
This Dairy Queen definitely needs better management whom I think we saw when we visited, they were just talking happily behind the cashier which was odd. They were honestly in the way of the cashier honestly and it just unprofessional. The staff member, Lope helped us but she seemed out of it as she messed up our order. First, we asked for their 6 piece chicken strips basket without no drink, she added a drink. Second, he asked for BBQ sauce and he got gravy. Third, my strawberry sundae was messy and dripping everywhere. And at last, the chicken strips weren't crispy at all.
The inside was clean for the most part. The fountain drinks, condiments and sauces section was well stocked and clean as well. The other employee here was much more friendly. She helped a older couple get specific cake due to diet restrictions and she was able to get them a cake that suited their needs. But, unfortunately we definitely won't be visiting this Dairy Queen any time soon.
BK
Barbra Kirkland
Feb 4, 2026
3.0
Well, now I know why I never buy food from Dairy Queen. Ordered a cheese double burger and a blizzard. The blizzard was good, but could have used a lot more blending. The burger was... Horrible. After 3 bites, I realized it wasn't going to get any better and threw the rest out. I'm going to be honest, I think I'd rather eat a Jack in the Box burger and I absolutely hate Jack in the Box.
I have had the chili dogs in the past. I think I'll stick with those in future...and the ice cream.
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Certified March 01, 2026Yext Knowledge Graph
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