Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly during busy hours.
Food Quality
While some customers enjoyed the food, many noted that it was often served cold or incorrect, with complaints about stale fries and missing items.
Customer Experience
Positive experiences were noted for friendly staff and a family-friendly environment, but these were overshadowed by numerous complaints about poor service and organization.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the play area and restrooms, impacting the overall dining experience.
FB
Fallon Byers
Dec 28, 2025
1.0
Worst service ever forgot my burgers then put ketchup and pickles on it when I didn't ask
BM
Benjamin Mount
Dec 14, 2025
5.0
Canadian Sweet and Sour Sauce is better tasting and likely healthier than U.S.A. sweet and sour
JB
Jessica Biondolillo
Dec 8, 2025
3.0
I wanted the correct food order that I paid for, not half the food with socks and pickle salt that I didn't ask for. Employees here are great, until they're swamped, and then you have to repeat your order three times at both windows.
HI
Hassan Ibrahim
Dec 6, 2025
1.0
Spent all their efforts on the cars at the drive thru and completely ignored everyone in the lobby.
RR
Rydernort
Nov 26, 2025
1.0
I have to come here for doorDash all the time, and no matter when I come during the day, there’s always a super long line of customers at the counter, and employees refused to serve them. There have been multiple occasions when I have had to call out, asking someone to serve me after standing there for over five minutes. Employees will lock eyes with you at the front of the line, and will just walk away like they didn’t even see you. Quite possibly the worst experience in a restaurant I’ve ever had.