Subway

Reviews

• GE

  Goose Everywhere

  Apr 21, 2026
  5.0
  The service is nice doesn’t wait too long at lunch time. The Walmart value combo is the best.
• PP

  PECAS

  Feb 14, 2026
  1.0
  I wanted to dine in on February 13, 2026 at 7pm since they close at 8pm. The employee Ashley ( hispanic)very rude and argumentative told me that the order had to be a take out because she was mopping the floor and had all the chairs on the table. I asked her that I needed to sit down because I just had surgery on my foot and it was hurting, she didn't care. I had been a customer to this Subway for many years before this Ashley was hired. She lacks of a good customer service, she's argumentative , she doesn't smile and she's very rude with customers 😑. She allowed me to sit only for 10minutes without buying anything only because I told her I was going to complaint. Please, educate this employee to respect Subway clients and allow clients to dine in at 7pm. Thank you, Sincerely, Pecas.
• DR

  D RMF

  Aug 26, 2019
  5.0
  Good sub sandwiches
• AY

  Ashley Marie Yale

  May 10, 2019
  5.0
  Oven roasted chicken on itilian with American cheese lettuce tomatoe so good
• BN

  bob nale

  Jan 18, 2019
  1.0
  My experience was horrible. Several things happened. A customer ahead of me complained one meatball on her sandwich was smaller than the rest of them. Employee Kassandra removed the meatball (which had remnants of condiments form the sandwich on it) placed it back in the metal container with the other meatballs, and placed a new meatball on the sandwich, (very unsanitary for the meatballs in the metal container). Next I ordered a meatball sandwich plain with nothing on it (meatballs & bread only) Kassandra prepared my sandwich using the contaminated meatball from the previous customer's sandwich. A 3rd customer ordered 2 sandwiches one was a meatball sandwich with everything on it. Since there were 3 meatball sandwiches being ordered between 3 customers ,when it came time to pay I specifically asked the cashier Hillary was she giving me the correct sandwich? (the plain one), she looked me in the face,lied to me and stated "Yes" . I paid for the sandwich, I was charged twice for it, it turned out she gave the customer ahead of me my plain sandwich, gave me the other customer's sandwich with the works on it, charged me twice for one sandwich, charged the other customer once for 2 sandwiches. After the other customer was handed the incorrect sandwich (my sandwich) she open it, sneezed accidentally, brought it back to Kassandra, informed her it was incorrect, Kassandra took it back, rather than making me a new sandwich she started laughing as she was re wrapping the contaminated sandwich and handed it to me, (extremely unsanitary). Nest I informed Kassandra & Hillary that I was overcharged (charged twice for 1 sandwich) they both began arguing with me and started speaking in spanish so that I wouldn't understand their conversation. After I waited for about 1.5 minutes of the spanish conversation they both came back to english, realized I was overcharged, rather than issuing me a refund (either charging it back to my debit card or handing me a cash refund) they both had trouble attempting to issue me a refund, Kassandra decided to steal my refund amount from the plastic square-shaped tips bucket on the counter. Just to reiterate my horrible experience at the 34520 16th Ave Federal Way, WA Subway Located inside Walmart. I was issued a sandwich with cross-contamination on it, I was charged twice for it, I was lied to regarding if it was the correct sandwich by Hillary, I was laughed at because it was returned by another customer after being sneezed on & re wrapped by Kassandra, the conversation was switched to spanish so that I wouldn't understand it, and the cash refund was stolen from the tips bucket by Kassandra. Needless to say I will never visit this location again & advise friends, family, and coworkers not to visit this location. Extremely Poor Customer Service.

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