Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
418 reviews
5 stars
185
4 stars
78
3 stars
49
2 stars
17
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and during order pickups.
Food Quality
Several reviews mentioned issues with food temperature, freshness, and incorrect orders, leading to dissatisfaction.
Order Accuracy
A recurring theme was the frequent errors in orders, especially with special requests and dietary needs.
Cleanliness
Some customers noted that the dining area was not well-maintained, impacting their overall experience.
Management Issues
Customers expressed frustration with management's handling of complaints and lack of accountability for staff behavior.
- LTLaura Trenky5 days ago5.0My Door Dash order came without my sons nuggets. I have done food service/customer service for 20+ years. This location was absolutely amazing I called about my issue and they told me to come in no problem. When I got there they had my sons order and were so friendly. Will absolutely be going there and ordering again. Thank you so much. Keep up the amazing work!!
- TGThat GuyDec 31, 20251.0I placed a doordash order around 10-11pm two days ago, it was a $67 order that was cancelled immediately right after I placed the payment so I have to wait for my refund. It's annoying and no reason for a cancellation. I'm writing this now because I finally have time but it's disappointing when I enjoy Wendy's food but not necessarily this location, it's mid tier.
- KKKarieDec 23, 20254.0I really appreciate the people that work there. They treated us nicely.
- MMMelodyDec 20, 20251.0This place is ridiculous! I went through after work at around 11:00 pm. I'm the only customer at the time. I ordered a Dave's single, fries, and a frosty. The fries were ice cold so they were going to remake them. I decided to open my burger and it was ice cold as well. At the prices they charge I just decide to get a refund and go somewhere else. The manager refunds me doesn't even apologize or for that matter say anything to me. I ask her why they would serve me an ice cold burger and fries. She says with a sarcastic tone" We serve everything fresh". What a bunch of BS!!! I will never go here again! Obviously the employees here could care less about customers. If you go here I highly recommend you check your food before you drive off. It will probably be ice cold!! Very disappointed!
- BBBuddy BurlisonNov 29, 20251.0Each time I've eaten here there has been an issue with the food. Im only writing this review now because I was gonna stop here with family but someone was yelling in the drive threw to where coming around the corner by the discount tire in the afternoon we could hear someone getting upset at ordering. Im guessing something was going on between the staff and this person but who knows. Their burgers used to be great but each time 4 times in a row they had a chemical after taste and when I came through and bought another meal to explain to the manager she honestly sounded concerned and I explained I wasn't angry or anything but its like it was completely disregarded tho because when I came through a week later the exact same thing happens again. Got fairly sick after eating their Dave's double and will not return to this location anymore after giving 4 chances spread out over 6 months. Not gonna put my gut through that ever again.
Frequently Asked Questions About Wendy's
Is 34506 16th Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at Wendy's Federal Way location?
The drive-thru is open Monday to Thursday and Sunday from 7:00 AM to 1:00 AM, and on Friday and Saturday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 34506 16th Ave S, Federal Way, WA serves breakfast options including combos, sandwiches, coffee, and sides.
Are there delivery and takeout options available at this Wendy's?
Yes, Wendy's offers delivery where available and takeout. You can order via the Wendy's app or their website at order.wendys.com.
What payment methods are accepted at Wendy's Federal Way?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact Wendy's Federal Way location for questions or feedback?
You can call the location directly at (253) 638-4953 or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through their Customer Satisfaction Survey online.
Is this Wendy's location currently hiring?
To check hiring status, visit Wendy's Careers page and search for jobs in Federal Way, WA. Open positions at this location or nearby will appear in the search results.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What nearby restaurants can I visit along with Wendy's at 34506 16th Ave S?
Nearby restaurants include KFC, Del Taco, Arby's, and Round Table Pizza, offering various food options if you want to explore local dining spots before or after your visit to Wendy's.
Are there any nearby automotive services close to Wendy's Federal Way?
Yes, close to Wendy's you can find Global Motors (used car dealer), Discount Tire, Les Schwab Tire Center, Boyko Motors, Pep Boys, Eagle Tire & Automotive, and Complete Collision CARSTAR for various automotive needs.
What local services or shops are near Wendy's that I might visit?
Nearby you have the Walmart Pharmacy and Walmart Grocery Pickup and Delivery for shopping needs, GameStop for electronics and games, Chase bank for financial services, and Accurate Chiropractic and Massage for health and wellness.