Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
409 reviews
5 stars
181
4 stars
77
3 stars
48
2 stars
17
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, particularly in the drive-thru.
Food Quality
While many enjoyed the food, there were complaints about stale buns, burnt burgers, and incorrect items being served.
Cleanliness
Some customers noted that the dining area could be cleaner, and there were concerns about food safety practices.
Customer Experience
Several reviews highlighted poor customer service experiences, including unhelpful staff and negative interactions.
Positive Highlights
Despite the issues, some customers praised specific menu items like the Frosty and chili, and noted that the food was generally good.
- GIGiana IsabellNov 17, 20251.0⸻ I placed an online order and more than half of my meal was missing from the bag. When I called the store for compensation, the manager, Anna, was extremely unprofessional. She questioned me in a way that felt like she was testing me, refused to provide the store’s address, and then hung up on me. Her attitude was rude and unhelpful, and she should definitely be reviewed on her job duties and professionalism. Thankfully, Henry called me back, located my order, apologized, and offered to replace my entire meal. I truly appreciate that there are still kind and helpful employees like him. Despite Henry’s effort, I still do not recommend this location based on my overall experience.
- WCWalter ClaytonNov 9, 20252.0Honestly for me there's really no reason to eat at Wendy's. There's to many place's with way better burgers...
- DSDarell SilversOct 31, 20254.0The Dave's single cheeseburger is good.
- JMJohn S MayersOct 31, 20255.0So much better than the previous Federal Way location on 320th Street!
- SMSteven MitchellOct 27, 20253.0While the food isn't bad and the service is decent, the orders aren't necessarily correct. This has been an issue for years. The most egregious problem is the constant error with drinks. I drive a friend to and from doctor appointments in Seattle. She is a diabetic kidney transplant patient. She needs diet drinks. For some reason, she keeps getting served regular sugar drinks! This happens virtually every time and when she asks specifically if the drink is diet, she's told yes. We are no longer going to do business at this location due to the incompetence and dishonesty of the staff. These drinks raise blood sugar and cause physical damage to the transplantef kidney. Avoid this location if you are diabetic or have dietary issues requiring diet drinks.
Frequently Asked Questions About Wendy's
Is 34506 16th Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Federal Way, WA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Federal Way, WA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (253) 638-4953.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 34506 16th Wendy’s serve breakfast?
Yes, this Wendy’s location in Federal Way, WA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at Wendy's Federal Way location?
The drive-thru is open Monday to Thursday and Sunday from 7:00 AM to 1:00 AM, and on Friday and Saturday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 34506 16th Ave S, Federal Way, WA serves breakfast options including combos, sandwiches, coffee, and sides.
Are there delivery and takeout options available at this Wendy's?
Yes, Wendy's offers delivery where available and takeout. You can order via the Wendy's app or their website at order.wendys.com.
What payment methods are accepted at Wendy's Federal Way?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact Wendy's Federal Way location for questions or feedback?
You can call the location directly at (253) 638-4953 or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through their Customer Satisfaction Survey online.
Is this Wendy's location currently hiring?
To check hiring status, visit Wendy's Careers page and search for jobs in Federal Way, WA. Open positions at this location or nearby will appear in the search results.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What nearby restaurants can I visit along with Wendy's at 34506 16th Ave S?
Nearby restaurants include KFC, Del Taco, Arby's, and Round Table Pizza, offering various food options if you want to explore local dining spots before or after your visit to Wendy's.
Are there any nearby automotive services close to Wendy's Federal Way?
Yes, close to Wendy's you can find Global Motors (used car dealer), Discount Tire, Les Schwab Tire Center, Boyko Motors, Pep Boys, Eagle Tire & Automotive, and Complete Collision CARSTAR for various automotive needs.
What local services or shops are near Wendy's that I might visit?
Nearby you have the Walmart Pharmacy and Walmart Grocery Pickup and Delivery for shopping needs, GameStop for electronics and games, Chase bank for financial services, and Accurate Chiropractic and Massage for health and wellness.