Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Federal Way Subway® Restaurant at 29017 Military Road South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported dissatisfaction with the food quality, including stale bread, insufficient ingredients, and poorly made sandwiches.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty environments and staff not following hygiene practices.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, and poor handling of online orders.
Staff Attitude
The attitude of the staff was often described as unfriendly and unprofessional, contributing to a negative dining experience.
DR
Dan Rondeau
Jan 14, 2026
1.0
Disgusting plus terrible service. This is what happens when you allow people who don’t care about their customers to own a franchise. Yikes.
CP
Cecilia de ponte
Nov 28, 2025
1.0
La señora que atiende es súper odiosa y hace gestos de disgusto y no entiendo. Yo estoy pagando mi comida no estoy pidiendo regalado, siempre es lo mismo con esa señora. Por esa razón ese local siempre está solo
AJ
ADON- J
Oct 31, 2025
1.0
So I finally was able to go to subway and order some food: bread was burnt, the Indian lady refused to warm up my cookie and wouldn’t let me use my coupon because the machine was broken for “4 months”. That’s a long time for a broken machine that they should take immediate action for taking care of the repairs.
Guess I won’t be coming back here again. Definitely not satisfied
TT
Tt
Oct 26, 2025
1.0
hey! i keep trying to reach out to subway but im not getting a response through phone or messages, i went to a subway on military rd in federal way wa, the lady whose name is either spelled Kumer or Kumar, was extremely rude. She refused to wash her hands before making my sandwich which caused my stomach to hurt all day, over charged me for the $6 meal of the day causing me to pay $14.08, then refused to ring up my chips but ended up still giving them to me. I asked for the general manager she refused to give me the general manager. I went back in recorded the interaction with her, (she provided consent to the recording). I have all documents I need, Id like a refund at this point please.
She also repeatedly hung up in my face, i recorded the interaction with the new built in call feature for mobile calling. she then stopped answering the phone the whole day.
Looking forward to a response, Thank you! :)
SE
Silver Exctasy
Sep 29, 2025
5.0
Honestly it does suck they don’t let people to sit inside or even use the restroom (I was just picking up so not something I even mind) but the store is clean the veggies are all fresh the bread is soft. The one lady is usually working she’s nice and seems clean.
The Subway is located at 29017 Military Road South inside the Lakecrest Shopping Center in Federal Way, WA 98003.
What are the operating hours of the Subway at Lakecrest Shopping Center?
The Subway is open daily from 10:00 AM to 8:00 PM.
Does this Subway offer delivery services?
Yes, delivery is available for orders from this Subway location.
Can I dine inside the Subway at Lakecrest Shopping Center?
Yes, this Subway location offers dine-in service along with takeout and delivery.
Does the Subway at 29017 Military Road South provide catering services?
Yes, catering is available to help with your event or group needs.
What meals does the Subway serve?
This Subway location serves breakfast, lunch, and dinner meals.
How can I order from Subway at Lakecrest Shopping Center?
You can order quickly and easily using the Subway app or online, for delivery, curbside pickup, or dine-in.
Are there any coffee shops near Subway at Lakecrest Shopping Center?
Yes, Jump Start Espresso is a nearby coffee shop where you can grab a coffee or smoothie before or after your meal at Subway.
What nearby dining options are available around the Subway location?
Near the Subway at Lakecrest Shopping Center, you can also find Pizza Hut, La Casita Del Antojo (Mexican restaurant), and Yummy Teriyaki (Japanese restaurant) for varied dining experiences.
Are there any retail services near the Subway at Lakecrest Shopping Center?
Yes, nearby retail services include Walgreens for pharmacy and beauty supplies, Metro by T-Mobile for mobile phones, and Granny's Dollars Discounts for arts and crafts and discount goods.
Brand Certified Facts from Subway
Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: