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Safeway

3.8
(2316 reviews)

Business Details

1207 S 320th St, Federal Way, WA
98003, United States
(253) 839-8503

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 1207 S 320th St, Federal Way, WA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (253) 839-8503. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
1207 S 320th St, Federal Way, WA
98003, United States

Hours

Reviews

3.8
2,316 reviews
5 stars
989
4 stars
588
3 stars
353
2 stars
158
1 star
228

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported extremely unsanitary conditions, particularly in the bathrooms and deli, with some describing them as the filthiest they have ever encountered.

Customer Service

Feedback on customer service was mixed; while some employees were praised for being helpful, others were described as rude or unprofessional, leading to a negative shopping experience.

Safety Concerns

Many reviews highlighted issues with loitering, drug use outside the store, and a general feeling of unsafety, which detracted from the shopping experience.

Product Quality

Customers expressed dissatisfaction with expired or near-expired products on shelves, particularly in the deli and produce sections, raising concerns about food safety.

Store Organization

Several reviews mentioned poor organization within the store, including issues with product availability and the effectiveness of self-checkout systems.
  • RM
    Rob Murdock
    Feb 25, 2026
    1.0
    I've been without medication now for 10 days, with no refill in sight. They keep telling me 'they will call'.
  • SK
    Sue Kwon
    Feb 20, 2026
    1.0
    "The aggressive accusations of theft and the refusal to even look at my valid receipt felt clearly like racial profiling. I believe I was targeted and treated with suspicion because of my background, and I am requesting that Safeway investigate this as a case of discrimination. I am sharing this to warn the community about the unprofessional and discriminatory treatment I received at the Safeway on S 320th St. In December, I purchased a $150 gift card that turned out to be drained. When I went to the store for help, a daytime manager (slender female in her 50s) made me stand there for 30 minutes and then told me to come back the next day. When I returned, they did absolutely nothing and didn't even apologize. Instead, the other manager and a bookkeeper treated me like a criminal. They yelled at me, judged me, and even accused me of stealing the money myself and demanding cash back. They claimed it was my fault because the card was scratched, ignoring that this is the only way to check a balance. Corporate customer service eventually investigated, confirmed the card was stolen and drained on December 29th, and replaced it immediately. It is disgusting that local management chose to accuse a customer of a crime instead of doing their jobs. This store needs a major culture shift to stop this kind of discrimination and verbal abuse."
  • FF
    Faith
    Jan 27, 2026
    1.0
    **BUYER BEWARE** Bought this smoked flavored pasta from the deli with cheese bits and it gave both my daughter and I diarrhea, bad indigestion and I threw up, had to call out from work to take care of us both. 1/27/27 I agree with a lot of the comments in regards to the store being absolute garbage with drug addicts and homeless just loitering at the doors. Literally saw them right by the trash bins all sharing drugs. Unfortunately this is where I pick up my prescription ( for now) and is the closest, but try to avoid coming here at all cost! It’s absolutely filthy in the parking lot as well and the lines need to be re painted!
  • JH
    Justin Harp
    Jan 25, 2026
    1.0
    Great food but the 2 women working in the deli on 1/25/26 @ 3:40pm were extremely rude to my PREGNANT! girlfriend, and myself. I'm beyond pissed that they even thought(which they actually said aloud, for everyone to hear) how just because we look homeless doesn't mean we are thieves, or homeless for that matter, I'm so irate that I can't even think straight very disappointed in Safeway's employees (then when I went to go get the food they pretty much threw it on the counter at me, smdh!!
  • CW
    Cory Wiebenga
    Jan 21, 2026
    1.0
    This safeway is a complete disgrace I simply went into the store and went to the bathroom and was cussed at ,threatened , and physically patted down and bag gone through for no apparent reason . I'm baffled how unprofessional these safeway Thugs/employees act and talk to customers whatever you do don't go here unless you want to be completely violated and disrespected.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

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