Brand Certified
McDonald's
3.3(2972 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
34814 Pacific Hwy S, Federal Way, WA
98003, United States
Certified by McDonald's • Mar 01, 2026
(253) 838-3896
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
2,972 reviews
5 stars
925
4 stars
622
3 stars
563
2 stars
241
1 star
621
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and management attitudes.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, poorly prepared items, and a lack of attention to detail in food preparation.
Long Wait Times
Several reviews mentioned excessive wait times both in the drive-thru and for in-store orders, contributing to a negative dining experience.
Cleanliness Issues
There were multiple mentions of unsanitary conditions, including concerns about restroom cleanliness and food handling practices.
- JJJimmyFeb 14, 20265.0This is a great McDonald's, very class inclusiive.
- PLPNW LadyFeb 8, 20261.0This is the worst McDonalds anywhere near Federal Way. Customer service is garbage, everyone -- including management -- has an attitude or they dont speak at all. Every single time we use drive thru, we are asked to park in the front. There's no reason to wait in front other than management wanting to make the quota of having a low wait time in drive thru. Don't waste your time or patience by coming to this location, just go somewhere else.
- SWSteven WeberFeb 7, 20261.0⭐☆☆☆☆ (1 star) We are at the Federal Way McDonald’s and this has been one of the worst fast-food experiences we’ve ever had. We’ve been here over 30 minutes just trying to order two Happy Meals for our grandsons. I attempted to use the McDonald’s app, which did not work properly. After placing the order, the app suddenly said something weren’t wrong and it canceled my order and that I would receive a refund in three business days. Meanwhile, my wife was inside with the kids, waiting and wondering why the food never came. She has now been trying for another 15 minutes to get the order sorted out, with hungry kids and no food. This is a whole new definition of “fast food.” The app failure, the delay, and the lack of resolution made this a very frustrating and disappointing experience. Sad that something as simple as two Happy Meals turned into this terrible experience. And honestly — three business days to refund fast food while you’re standing there with kids? That alone deserves the bad review. 🍟😑
- LLLexxiiFeb 1, 20261.0This is truthfully the worst McDonald's in all of federal way. They NEVER salt their fries and the food is always gross from this location
- DSDaniel SuarezFeb 1, 20263.0I eat here becouse i have to have something fast
Frequently Asked Questions About McDonald's
What are the McDonald's's hours of operation?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's offers a 24/7 drive-thru service.
Can I order food for delivery from this McDonald's?
Yes, delivery is available daily from 4:00 AM to 3:30 AM.
What are the available payment options at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa.
What types of pickup and delivery services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is available to customers.
Where is this McDonald's located?
The McDonald's is located at 34814 Pacific Hwy S, Federal Way, WA, 98003, USA.
Which nearby fast food restaurants are close to McDonald's?
Nearby fast food options include Burger King, Taco Bell, Taco Del Mar, Jersey Mike's Subs, and Subway, offering a variety of dining choices for customers.
Are there any nearby coffee shops to McDonald's?
Yes, Starbucks and 7Eleven coffee shops are nearby, convenient for grabbing a coffee before or after your meal at McDonald's.
What entertainment or leisure spots are near this McDonald's?
Nearby you can find Babale043 comedy club and Jimmy Mac's Roadhouse, a steakhouse restaurant, which are great places to visit for entertainment or dining after your McDonald's meal.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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