Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,947 reviews
5 stars
916
4 stars
614
3 stars
563
2 stars
238
1 star
616
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a lack of proper training and management.
Food Quality
Many reviews mentioned cold, poorly prepared food, with specific complaints about items being wrong or missing.
Customer Experience
Customers expressed frustration with the overall experience, citing poor communication, lack of courtesy, and unsatisfactory responses from management.
Pricing Concerns
Several customers noted that prices at this location are higher than average, leading to dissatisfaction with value for money.
- ENEd NortonJan 5, 20262.0I was shocked by the high cost of the food I ordered. Six basic hamburgers (cheapest burger type available), medium size French fry, large milkshake, was $22.78. Two years ago this exact same order was about $14, which i thought was plenty. The milkshake was good but the burgers were unappetizing. Per usual, the buns had been smashed by indifferent workers.
- MMmlevtzow1Jan 4, 20261.0This is the absolute worst mcdonalds I have been to. Not even kidding. Its always guaranteed when you go to the mcdonalds you are going to be waiting. Good thing I came here tonight because after I ordered on the app, drove 12 minutes there and still waiting 10 minutes inside for it. And guess what, order is wrong as i just opened the bag. Good god this place sucks. I hope they dont hire managers at this mcdonalds because you guys are incompetent with them. DONT COME TO THIS MCDONALDS
- JBJulia BelcherDec 30, 20251.0I used the restroom at the same time as one of the employees and she didn't wash her hands. Slammed the stall door and saddled her way to the back to prepare food! I am so grossed out right now
- MRMichelle RoyDec 23, 20252.0I do Uber eats the Crew members are always busy doing nothing. The order is never ready for pickup. It's always a wait to get help to find out the order isn't ready no one at this McDonald's seems to care about their job. Seems like they are there for a check.
- TNTiffanie NelsonDec 23, 20251.0Came in specifically for a McGriddle meal that was clearly displayed on the menu when we ordered. Instead of a simple explanation or any flexibility, we were met with a very abrupt, snotty “it’s lunch” and the menu was flipped on us. I understand breakfast cutoffs happen — that’s fine — but the delivery matters. A little courtesy goes a long way, especially when the item is still visible on the menu and breakfast food was obviously still being prepared. This could have been handled kindly, but instead felt unnecessarily rude. Customer service shouldn’t feel like you’re being scolded for ordering what’s on the screen. I can't give you feedback on the food because we weren't allowed to order any.
Frequently Asked Questions About McDonald's
What are the McDonald's's hours of operation?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's offers a 24/7 drive-thru service.
Can I order food for delivery from this McDonald's?
Yes, delivery is available daily from 4:00 AM to 3:30 AM.
What are the available payment options at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa.
What types of pickup and delivery services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is available to customers.
Where is this McDonald's located?
The McDonald's is located at 34814 Pacific Hwy S, Federal Way, WA, 98003, USA.
Which nearby fast food restaurants are close to McDonald's?
Nearby fast food options include Burger King, Taco Bell, Taco Del Mar, Jersey Mike's Subs, and Subway, offering a variety of dining choices for customers.
Are there any nearby coffee shops to McDonald's?
Yes, Starbucks and 7Eleven coffee shops are nearby, convenient for grabbing a coffee before or after your meal at McDonald's.
What entertainment or leisure spots are near this McDonald's?
Nearby you can find Babale043 comedy club and Jimmy Mac's Roadhouse, a steakhouse restaurant, which are great places to visit for entertainment or dining after your McDonald's meal.