Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,871 reviews
5 stars
905
4 stars
551
3 stars
481
2 stars
295
1 star
639
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incomplete orders.
Food Quality
Food quality was inconsistent, with some customers receiving cold or poorly prepared meals, while others praised the taste and freshness.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions, particularly in the restrooms.
Ordering Process
Many customers found the self-service kiosks inconvenient and experienced issues with order accuracy, leading to frustration.
Customer Experience
Overall customer experiences varied widely, with some praising exceptional service while others described their visits as disappointing and frustrating.
- HCHeather CNov 17, 20251.0If it's a McDonald's then no matter what the service was like or how clean or presentable the dining room maybe or even the parking lot. I will always give this "ESTABLISHMENT" the lowest Mark possible due to the "INGREDIENTS" in their "FOOD" as well as the audacity they have to serve that ”STUFF" to PEOPLE!!!
- BPBraden PostNov 15, 20251.0Horrible food,service . I have actually been sworn at from the drive through. Always steal your money by not giving u what u paid for. Save yourself the headache and drive a few more blocks to the McDonald's on Pacific. Way better food.
- ZZZeroNov 14, 20251.0My new policy is if you make me do half of the jobs in there, make me use an app to get whatever monstrcity that they call food, pretending I'm getting a deal, then don't have a public bathroom, It has bypassed my threshold of Ronald's, and this aGrimace. My cat might be wrong eating friskies.
- YQY QNov 10, 20251.0Jose isn’t too caring about people or their food or time. Straight up told me he didn’t care about my concern. Not the best customer service also I asked for a receipt and they wouldn’t give it to me. Mobile order weird
- TWTania WanjohiNov 10, 20251.0Whats the point of asking for less salt if they are only going to put extra salt. Fries were completely not edible due to how salty they are. Always happens when I order from here. If you can't do your work right, just quit.... what if I had hypertension, diabetes, heart failure, or kidney disease???.. not everyone's body can get rid of the excess salt which could put someone in the hospital and would 100% lead to a lawsuit... yall take your job seriously!!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Federal Way, WA?
McDonald's in Federal Way, WA is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location offers a 24/7 drive-thru service.
What are the delivery options available at this McDonald's?
Delivery is available daily from 4:00 AM to 3:30 AM, with services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Federal Way?
The McDonald's is located at 2302 S 320th St, Federal Way, WA 98003, USA.
What nearby public transit station can I use to reach McDonald's?
You can use the Federal Way Downtown Link Station, a nearby light rail station, to get to McDonald's conveniently.
Are there other dining options near this McDonald's?
Yes, nearby restaurants include Black Angus Steakhouse, Wendy's, Outback Steakhouse, Topoki Pocha (Korean), Azteca (Mexican), and Pho Hoa (noodles).
Is there a gas station near McDonald's for refueling your car?
Yes, there's a BP gas station close to the McDonald's location for convenient refueling.
What health and medical services are available near McDonald's?
Nearby medical services include UW Medicine, Urgent Care - UW Medicine - Federal Way, Thrive Chiropractic and Wellness Center, GS Labs, Apple Physical Therapy, and various doctors and specialists.