Brand Certified
McDonald's
3.3(2945 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2302 S 320th St, Federal Way, WA
98003, United States
Certified by McDonald's • Mar 01, 2026
(253) 941-3210
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
2,945 reviews
5 stars
923
4 stars
564
3 stars
491
2 stars
304
1 star
663
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
Order Accuracy
Many reviews highlighted issues with incorrect and incomplete orders, with customers often receiving the wrong items or missing components.
Food Quality
There were numerous complaints about food being served cold or of poor quality, with inconsistent experiences regarding freshness.
Customer Service
Several customers noted rude or dismissive behavior from staff, indicating a need for improved customer service training.
Cleanliness
Feedback indicated that the location was often dirty, with unsanitary conditions reported in both the dining area and restrooms.
- JEJeff Ernst3 days ago1.0Rather terrible ordering experience. First off, told us to move forward to the next ordering Bay. Even though there was nobody in line. We had to sit there for a few minutes before the even gave us these directions. We then ordered and they got our food order wrong. We asked them about it they said well sorry that towards on the screen. Terrible. They then brought out the wrong order, felt a bit like I was bothering him for trying to get this corrected. I will never come back
- PNPeter NjugunaFeb 21, 20261.0Don’t come here super slow drive through will take you a cool 20 to 30 mins the staff are mostly confused bs never again
- HHHeather HarperFeb 18, 20265.0Don't really care for this location.. but they got my order right and didn't forget anything. So I'm pleased 😇
- BBBroCephalopodFeb 8, 20261.0This place is awful. We just waited AN HOUR stuck in the drive through unable to leave. When we pulled in only three cars were ahead of us. Our food is cold, our order isn’t correct, and I’m not waiting another hour for a refund.
- AAAlec ArticunoFeb 6, 20262.0There isn’t a single time I’ve been to this location where they did not tell me to wait out front for my food. I’m writing this review as it is my second time waiting over 10 mins for an order of a McDouble, Spicy chicken, and 4 pc nuggets. No meal. No drinks. It’s insane that I’ve enough time to get inpatient AND write this review. Also, the local homeless will rap on your window and ask for change as you wait. Awful awful awful
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Federal Way, WA?
McDonald's in Federal Way, WA is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location offers a 24/7 drive-thru service.
What are the delivery options available at this McDonald's?
Delivery is available daily from 4:00 AM to 3:30 AM, with services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Federal Way?
The McDonald's is located at 2302 S 320th St, Federal Way, WA 98003, USA.
What nearby public transit station can I use to reach McDonald's?
You can use the Federal Way Downtown Link Station, a nearby light rail station, to get to McDonald's conveniently.
Are there other dining options near this McDonald's?
Yes, nearby restaurants include Black Angus Steakhouse, Wendy's, Outback Steakhouse, Topoki Pocha (Korean), Azteca (Mexican), and Pho Hoa (noodles).
Is there a gas station near McDonald's for refueling your car?
Yes, there's a BP gas station close to the McDonald's location for convenient refueling.
What health and medical services are available near McDonald's?
Nearby medical services include UW Medicine, Urgent Care - UW Medicine - Federal Way, Thrive Chiropractic and Wellness Center, GS Labs, Apple Physical Therapy, and various doctors and specialists.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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