Brand Certified
McDonald's
3.6(2499 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
27515 Pacific Hwy S, Federal Way, WA
98003, United States
Certified by McDonald's • Mar 01, 2026
(253) 529-3982
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
2,499 reviews
5 stars
897
4 stars
551
3 stars
488
2 stars
204
1 star
359
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, with many experiencing delays of over 20 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Staff Attitude
There were multiple complaints about rude or unprofessional staff behavior, contributing to a negative customer experience.
Food Quality
While some customers enjoyed the food, many noted that it was often served cold or not fresh.
Drive-Thru Issues
The drive-thru experience was criticized for poor communication and confusion, with several customers expressing dissatisfaction.
- CCcatpokemon2 days ago1.0I was waiting at the front to use the bathroom. I made eye contact with someone and asked if they could unlock the bathroom for me, but they ignored me. I had to wait about 10 minutes for someone to come to the front kiosks. And it was only because another associate needed the bathroom unlocked for themselves (have to push door while another associate is buzzing) good grief!!!!! bathrooms were decent though :)
- VVVERONICA VIDAL2 days ago5.0Good
- TRTracy RenoFeb 21, 20261.0I don’t understand why you can’t add my 4 creams to my large coffee. My husband brings it home and it’s black coffee. Ugh.
- RGRamesh GFeb 15, 20261.0I’ve marked this location on the maps to make sure I never step foot again. 6 workers doing us a favor they are moving any muscle, slow walking people are pilling up on driveway and in store a guy was waiting for over 30 minutes for a bag with fries. Ives waited over 30 minutes for a big Mac and coke. I had to leave just asked to get the drink which tasted horrible. What a big fail. Next time I should first inspect and see what kinda crew member are in charge before I send the order. Good luck
- VTVictor Manuel TorresFeb 10, 20265.0Buen lugar para comer desayunar y buena atención
Frequently Asked Questions About McDonald's
What are McDonald's Federal Way location's hours of operation?
McDonald's in Federal Way is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, McDonald's Federal Way has a drive-thru open 24/7.
What delivery options does McDonald's Federal Way provide?
They provide delivery services including same day and no-contact delivery.
Can I order McDonald's through their mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at McDonald's Federal Way?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the address of McDonald's Federal Way location?
The McDonald's is located at 27515 Pacific Hwy S, Federal Way, WA 98003.
Which nearby coffee shops can I visit before or after McDonald's?
Nearby coffee shops include Dutch Bros Coffee and Jump Start Espresso, great for a coffee break.
Where can I find nearby public transportation when visiting McDonald's Federal Way?
You can catch a bus at the nearby King County Metro Stop or use the Bike rack at Park & Ride.
Are there any nearby fitness or recreational places close to McDonald's?
Yes, LA Fitness gym and The Picklr sports and recreation venue are nearby for your workout or leisure activities.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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