Jamba

4.2
281 reviews

About

Juice Shop
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
1413 South 348th St., Federal Way, WA
98003, United States

Hours

Reviews

4.2
281 reviews
5 stars
178
4 stars
42
3 stars
23
2 stars
12
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rude and unprofessional behavior from certain employees.

Product Quality

Many customers enjoyed the smoothies and juices, but there were complaints about inconsistent quality, watery drinks, and issues with food preparation.

Cleanliness

Numerous reviews highlighted poor cleanliness and maintenance of the store, with reports of dirty surfaces and unsanitary conditions.

Pricing

Customers expressed concerns about high prices relative to the quality and portion sizes of the products, with some feeling that the value was not worth the cost.

Atmosphere

The ambiance received mixed reviews; while some appreciated the friendly environment, others noted it was often crowded and uncomfortable.
  • TT
    Topher
    Oct 24, 2025
    5.0
    Good stuff
  • TM
    T Main
    Oct 9, 2025
    1.0
    It was $16 for some absolute crap. when I asked what list of fruits they had they said they don't have one. They don't have prices listed because obviously no one would pay them. When I asked them to explain what kind of fruit they have they said they don't really even use it in the drinks. I was like wait what? I got apples and greens right so I'm sure there's apples in it? she said no that's apple juice. I'm like what about the kale? She explained it was dust in a shaker. Absolutely disgusting I will never come here again. Clearly when they switched from Jamba juice to just Jamba they screwed up the entire operation. They can't possibly maintain like this for long
  • MM
    Moses Mwaura
    Sep 22, 2025
    5.0
    Very nice juice
  • TT
    Tiffany Tran
    Sep 19, 2025
    1.0
    Slow service and place looks dirty. I would honestly just go back to Covington. Employee are happier and nicer. Fast service and great management.
  • MS
    Mr. simp
    Jul 27, 2025
    1.0
    Let me start off saying that the smoothie was alright, little watery than normally. Where it took a turn was when a manager I believe her name tag was “sonia” was being extremely rude to her employees. I could hear it from the back and consistently all throughout the time I was there. Other than that smoothie was subpar, atmosphere was terrible. I’ve been here quite a few times and I’ve never had any issues with any employees or managers, they’ve all been nice and helpful except for sonia who is by far the most difficult manager I’ve interacted with she’s extremely unprofessional and impatient.

Frequently Asked Questions About Jamba

What are the operating hours of Jamba at Federal Way Crossings?

Jamba at Federal Way Crossings is open daily from 8:00 AM to 8:00 PM.

Where is Jamba located in Federal Way?

Jamba is located at 1413 South 348th St., Ste. L-101, Federal Way, WA 98003.