Jamba

4.2
284 reviews

About

Juice ShopJamba
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
1413 South 348th St., Federal Way, WA
98003, United States

Hours

Reviews

4.2
284 reviews
5 stars
179
4 stars
42
3 stars
23
2 stars
13
1 star
27

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with the rising prices, feeling that the drinks do not justify the cost.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness and maintenance of the store, including dirty floors and unsanitary conditions.

Product Quality

There were mixed reviews on the quality of smoothies and food, with some customers enjoying their orders while others found them subpar or poorly made.
  • BC
    Bailey Corral
    1 day ago
    2.0
    Ordered a large drink, got a medium with a side cup of a little overflow. Told them it was supposed to be a large so she put it in a large cup with the little cup but it still didn’t fill up the large. I said something to the general manager and she said it was the right measurements & was a little rude about it. I’ll stay with emerald smoothie.
  • PC
    Poetic Customs
    5 days ago
    5.0
    Went in to get a simple drink and the customer ahead of me was being a pain. She tried to order something off menu, was upset when they didn’t immediately know what it was, and then watched as the employees made the drink, criticizing them and cussing the entire time. Meira was patient and asked questions to ensure she understood what was being asked of her. She also apologized to me and others for the wait and took our orders with the same enthusiasm, not letting the negative interaction get to her. Tiffany, who I believe is the manager, was extremely professional even while being berated. She calmly stated multiple times “This isn’t something I’ve heard of, but I’m trying to get you what you want”. Ultimately both these ladies handled the situation like pros and definitely deserve some recognition. Delicious smoothie too!
  • BB
    Buddy Burlison
    Nov 29, 2025
    1.0
    Honestly used to be so good and now who ever owns the place thinks their in like hilltop seattle with their prices. The drink i got was good but not $20+ good. If their drinks aren't reasonably priced around $3-$5 then would say hard pass. Don't blame the staff but this business keeps inflating prices every few weeks it seams and I see less and less customers each time I stop by.
  • TT
    Topher
    Oct 24, 2025
    5.0
    Good stuff
  • TM
    T Main
    Oct 9, 2025
    1.0
    It was $16 for some absolute crap. when I asked what list of fruits they had they said they don't have one. They don't have prices listed because obviously no one would pay them. When I asked them to explain what kind of fruit they have they said they don't really even use it in the drinks. I was like wait what? I got apples and greens right so I'm sure there's apples in it? she said no that's apple juice. I'm like what about the kale? She explained it was dust in a shaker. Absolutely disgusting I will never come here again. Clearly when they switched from Jamba juice to just Jamba they screwed up the entire operation. They can't possibly maintain like this for long

Frequently Asked Questions About Jamba

What are the operating hours of Jamba at Federal Way Crossings?

Jamba at Federal Way Crossings is open daily from 8:00 AM to 8:00 PM.

Where is Jamba located in Federal Way?

Jamba is located at 1413 South 348th St., Ste. L-101, Federal Way, WA 98003.