Brand Certified
Jamba
4.1(286 reviews)
Certified by Jamba • Mar 01, 2026
Business Details
1413 South 348th St., Federal Way, WA
98003, United States
Certified by Jamba • Mar 01, 2026
(253) 329-6454
Certified by Jamba • Mar 01, 2026
https://locations.jamba.com/wa/federal-way/1413-south-348th-st
Certified by Jamba • Mar 01, 2026
About
Certified by Jamba • Mar 01, 2026
Juice ShopJamba
Jamba in Federal Way serves fresh smoothies, bowls, and bites made to brighten your day. Choose from fruit smoothies, protein smoothies, smoothie bowls, acai bowls, toasty bites, and snacks perfect for kids, families, and on-the-go lifestyles. With plant-based and better-for-you options, Jamba fits a variety of food preferences. Stop by for takeout, order delivery, or arrange catering for events and group orders. Whether fueling your day or treating the family, Jamba brings refreshing flavor to Federal Way.
Location
Certified by Jamba • Mar 01, 2026
Hours
Certified by Jamba • Mar 01, 2026
Reviews
4.1
286 reviews
5 stars
178
4 stars
43
3 stars
23
2 stars
13
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varied, with some praising their friendliness and professionalism, while others reported rude or unhelpful interactions.
Quality Issues
Several customers noted inconsistencies in drink quality, including watery smoothies and incorrect orders.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the location, with reports of dirty surfaces and unsanitary conditions.
Pricing Concerns
Customers expressed dissatisfaction with rising prices, feeling that the value did not match the cost of the drinks and food.
Service Speed
There were mixed reviews on service speed, with some customers experiencing long wait times while others praised quick service.
- LLlissaFeb 18, 20261.0uhm.. says on the window open from 8a-8p. Got there at 10a and it was locked with no employee in sight..
- SSsterlingFeb 11, 20261.0Something is wrong at this location. They wouldn't fill my cup because it isn't a Jamba branded cup, which hasn't been the case at literally EVERY OTHER LOCATION. Also, they told a lady to use the kiosk to order because it would be a while until they could get to her. Once the lady started to order on the kiosk a man walked in and the same worker immediately helped them.
- BCBailey CorralJan 11, 20262.0Ordered a large drink, got a medium with a side cup of a little overflow. Told them it was supposed to be a large so she put it in a large cup with the little cup but it still didn’t fill up the large. I said something to the general manager and she said it was the right measurements & was a little rude about it. I’ll stay with emerald smoothie.
- PCPoetic CustomsJan 7, 20265.0Went in to get a simple drink and the customer ahead of me was being a pain. She tried to order something off menu, was upset when they didn’t immediately know what it was, and then watched as the employees made the drink, criticizing them and cussing the entire time. Meira was patient and asked questions to ensure she understood what was being asked of her. She also apologized to me and others for the wait and took our orders with the same enthusiasm, not letting the negative interaction get to her. Tiffany, who I believe is the manager, was extremely professional even while being berated. She calmly stated multiple times “This isn’t something I’ve heard of, but I’m trying to get you what you want”. Ultimately both these ladies handled the situation like pros and definitely deserve some recognition. Delicious smoothie too!
- BBBuddy BurlisonNov 29, 20251.0Honestly used to be so good and now who ever owns the place thinks their in like hilltop seattle with their prices. The drink i got was good but not $20+ good. If their drinks aren't reasonably priced around $3-$5 then would say hard pass. Don't blame the staff but this business keeps inflating prices every few weeks it seams and I see less and less customers each time I stop by.
Frequently Asked Questions About Jamba
What are the operating hours of Jamba at Federal Way Crossings?
Jamba at Federal Way Crossings is open daily from 8:00 AM to 8:00 PM.
Where is Jamba located in Federal Way?
Jamba is located at 1413 South 348th St., Ste. L-101, Federal Way, WA 98003.
What types of products does Jamba offer?
Jamba offers freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made with premium ingredients free of artificial flavors and preservatives.
Does Jamba offer delivery or pickup options?
Yes, Jamba offers both in-store pickup and delivery services.
How can I order from Jamba online?
You can order online via the Jamba website at http://jamba.com or through the Jamba app available on the Apple App Store.
What services does Jamba provide beyond smoothies?
Jamba provides online ordering, delivery, rewards program, and gift cards.
Which nearby places can I visit after stopping by Jamba at Federal Way Crossings?
After visiting Jamba, you can explore nearby places like Starbucks for coffee, The Rock Wood Fired Pizza for a meal, or GNC Federal Way Crossings for vitamins and supplements.
Are there health and wellness related stores near Jamba?
Yes, near Jamba you can find health-oriented places like The Vitamin Shoppe, Super Supplements, and MultiCare Federal Way Urgent Care.
What shopping options are available near Jamba at Federal Way Crossings?
Nearby shopping options include Mattress Firm, Lovers lingerie store, AT&T Store, and Sportsman’s Warehouse.
Are there other dining options close to Jamba at Federal Way Crossings?
Yes, nearby dining options include Taco Del Mar, Jersey Mike’s Subs, Taco Bell, Fatburger, and Thai Bistro.
Brand Certified Facts from Jamba
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