Brand Certified
Five Guys
4.2(1131 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
1928 South Commons, Federal Way, WA
98003, United States
Certified by Five Guys • Mar 01, 2026
(253) 839-1425
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/1928-south-commons
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1928 South Commons in Federal Way is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.2
1,131 reviews
5 stars
619
4 stars
297
3 stars
105
2 stars
44
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for their taste and generous portions, though some reported issues with freshness and order accuracy.
Service
While many reviews highlighted friendly and quick service, there were notable complaints about order mistakes and poor customer service experiences.
Cleanliness
The restaurant was frequently described as clean, contributing positively to the overall dining experience.
Pricing
Several customers found the prices to be high relative to the portion sizes and quality, leading to mixed feelings about value for money.
- JBJustin BartlettFeb 5, 20265.0Great burger
- JLJay LockeJan 13, 20265.0Such a clean , swift five guys , walked in and was amazed by how clean it was , food was made to order , and it was amazing , got a double bacon cheeseburger with Cajun fries , amazing stuff , only 2 people in the back but everything was delicious and service was great , the wife and I will be returning to this location .
- CSChrissy StephensDec 24, 20255.0Its a Quicker, Fixxer, Fuller
- GGGraceDec 24, 20251.0got food poisoning from eating here yesterday so there goes my christmas!
- CKChristina KimDec 6, 20253.0I’ve always liked Five Guys, but this visit was frustrating because I wasn’t able to get my order entered correctly. I ordered two cheeseburgers “all the way,” but asked to replace the grilled onions with raw onions on both burgers. Somehow the modification kept getting entered incorrectly, even after I tried to clarify multiple times. It became clear that there was a communication barrier at the register, and despite my efforts to explain the change, the order still wasn’t entered the way I requested. I eventually gave up and accepted it as-is because the interaction was becoming confusing for both of us. The staff member seemed to be trying, so this isn’t about blaming them personally. But as a customer, it’s disappointing when you can’t get a simple modification applied correctly. I hope the location provides more support or training so order accuracy and communication are smoother. I’d really like to have a better experience next time because the food is usually great.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys Federal Way accept reservations?
No, Five Guys Federal Way does not accept reservations.
What are the opening hours of Five Guys Federal Way?
Five Guys Federal Way is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Federal Way offer delivery service?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order at https://order.fiveguys.com/location/five-guys-federal-way/menu.
Can I pick up my order in store at Five Guys Federal Way?
Yes, Five Guys Federal Way offers in-store pickup service.
What payment options are accepted at Five Guys Federal Way?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food does Five Guys Federal Way specialize in?
This location specializes in hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, shakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Can I customize my burger or milkshake at Five Guys Federal Way?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Are there nearby fitness or recreation facilities near Five Guys Federal Way?
Yes, Curves Federal Way WA is a nearby gym and sports venue where you can exercise before or after dining at Five Guys.
What nearby places can I visit for a beverage or dessert after my meal at Five Guys Federal Way?
Boba Smoothies, a bubble tea and smoothie cafe, is nearby and is great for enjoying a refreshing drink following your meal.
Are there any nearby shopping or service locations around Five Guys Federal Way?
Yes, nearby locations include Michelle Fine Jewelry for fashion accessories, FedEx Office Print & Ship Center for printing and shipping, and LibertyX Bitcoin ATM for cryptocurrency transactions.
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