Five Guys

4.2
1120 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1928 South Commons in Federal Way is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1928 South Commons, Federal Way, WA
98003, United States

Hours

Reviews

4.2
1,120 reviews
5 stars
612
4 stars
297
3 stars
104
2 stars
43
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers for their taste and freshness, with many highlighting the generous portions of fries.

Customer Service

The staff received mixed reviews; while many customers appreciated the friendly and welcoming service, there were notable complaints about order accuracy and responsiveness.

Pricing

Several reviews mentioned that the prices are considered high for fast food, leading to some customers questioning the value for money.

Cleanliness

The restaurant was generally reported as clean, with some customers specifically noting the cleanliness of the dining area and bathrooms.

Atmosphere

Feedback indicated that the atmosphere could be improved, with some describing it as boring or lacking appeal.
  • DH
    David Heard
    5 days ago
    5.0
    Always great
  • JJ
    Josefina Jimenez
    6 days ago
    5.0
    Great food. Great prices.
  • PR
    patricia rose
    Nov 16, 2025
    1.0
    The meat absolutely past expiration. Even cooked, you could tell it wasn’t fresh. Staff seemed to care more about standing around
  • LH
    Lorraina Hunt
    Nov 12, 2025
    1.0
    Ordered pickup bacon cheese and little bacon cheese burger with large fries. I don't know what happened but the food was trash. My burger (the little) was all broken up like it wasn't a full patty... bite size pieces of burger or something and had a crazy ratio of toppings/sauce. Also we ordered a large fry and definitely didn't get the usual amount they tasted fine though at least. My husband said his Burger was bad as well.Really sad because I've always loved five guys but never again!
  • MO
    Michael Oziel
    Oct 8, 2025
    5.0
    Great burger as usual,couldn't finish, I had ordered the bacon cheeseburger, I think next time I'll get a jr burger.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.