Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1928 South Commons in Federal Way is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers consistently praised the burgers for their taste and freshness, with many highlighting the generous portions of fries.
Customer Service
The staff received mixed reviews; while many customers appreciated the friendly and welcoming service, there were notable complaints about order accuracy and responsiveness.
Pricing
Several reviews mentioned that the prices are considered high for fast food, leading to some customers questioning the value for money.
Cleanliness
The restaurant was generally reported as clean, with some customers specifically noting the cleanliness of the dining area and bathrooms.
Atmosphere
Feedback indicated that the atmosphere could be improved, with some describing it as boring or lacking appeal.
DH
David Heard
5 days ago
5.0
Always great
JJ
Josefina Jimenez
6 days ago
5.0
Great food. Great prices.
PR
patricia rose
Nov 16, 2025
1.0
The meat absolutely past expiration. Even cooked, you could tell it wasn’t fresh. Staff seemed to care more about standing around
LH
Lorraina Hunt
Nov 12, 2025
1.0
Ordered pickup bacon cheese and little bacon cheese burger with large fries. I don't know what happened but the food was trash. My burger (the little) was all broken up like it wasn't a full patty... bite size pieces of burger or something and had a crazy ratio of toppings/sauce. Also we ordered a large fry and definitely didn't get the usual amount they tasted fine though at least. My husband said his Burger was bad as well.Really sad because I've always loved five guys but never again!
MO
Michael Oziel
Oct 8, 2025
5.0
Great burger as usual,couldn't finish, I had ordered the bacon cheeseburger, I think next time I'll get a jr burger.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Federal Way accept reservations?
No, Five Guys Federal Way does not accept reservations.
What are the opening hours of Five Guys Federal Way?
Five Guys Federal Way is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Federal Way offer delivery service?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order at https://order.fiveguys.com/location/five-guys-federal-way/menu.
Can I pick up my order in store at Five Guys Federal Way?
Yes, Five Guys Federal Way offers in-store pickup service.
What payment options are accepted at Five Guys Federal Way?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food does Five Guys Federal Way specialize in?
This location specializes in hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, shakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Can I customize my burger or milkshake at Five Guys Federal Way?
Yes, Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Are there nearby fitness or recreation facilities near Five Guys Federal Way?
Yes, Curves Federal Way WA is a nearby gym and sports venue where you can exercise before or after dining at Five Guys.
What nearby places can I visit for a beverage or dessert after my meal at Five Guys Federal Way?
Boba Smoothies, a bubble tea and smoothie cafe, is nearby and is great for enjoying a refreshing drink following your meal.
Are there any nearby shopping or service locations around Five Guys Federal Way?
Yes, nearby locations include Michelle Fine Jewelry for fashion accessories, FedEx Office Print & Ship Center for printing and shipping, and LibertyX Bitcoin ATM for cryptocurrency transactions.