Dairy Queen Grill & Chill

3.5
500 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2305 SW 336th St, Federal Way, WA
98023-3823, United States

Hours

Reviews

3.5
500 reviews
5 stars
191
4 stars
99
3 stars
62
2 stars
46
1 star
102

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the blizzards and others finding the burgers poorly made or stale.

Customer Service

Mixed reviews on customer service; some praised the friendly staff while others experienced rudeness and poor handling of orders.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions and unsanitary practices.

Pricing Issues

Many customers expressed concerns about high prices and being overcharged for items.

Order Accuracy

Frequent complaints about incorrect orders and issues with fulfilling requests, particularly for cakes and specific menu items.
  • MM
    Matthew Miller
    Dec 27, 2025
    5.0
    Love the food especially the blizzards and the staff was professional and polite
  • ES
    Erick Stirtz
    Dec 10, 2025
    1.0
    If 0 stars were an option. The customer is an afterthought. Constantly cut off while trying order asking if I want anything else. The blizzards get barely anything added to them then lazily mixed so the bottom half is JUST vanilla icecream. Just go buy a tub of icecream for the same price, better icecream and you won't be rushed out the door so they can take the next customers money.
  • BB
    Buddy Burlison
    Nov 29, 2025
    3.0
    Good food. Not to much going on for them tho. Used to come around for a good priced mushroom Swiss burger but they have said 4 times in a row their outta of it or made some excuse so honestly havent been back in a couple months. But their food was good quality when I used to go. Only gonna give 3 stars tho because the issue with always having excuses for items that aren't in the hot trays.
  • ST
    Steve Tuzicka
    Nov 22, 2025
    5.0
    Clean restaurant with an excellent rating on the window. I ordered a 4 piece chicken and got 5. The staff/franchise owner was super friendly and attentive.
  • CA
    Coco Asia
    Nov 16, 2025
    1.0
    The nerve.. I was completely appalled by the price then the quality was straight bull. Bacon cheeseburger deluxe with a large onion and tomatoes drenched in ketchup and mayonnaise no lettuce, poor bacon quality for 7.99 get real. I threw all 3 burgers in the trash 🗑️

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, shakes & malts, and DQCakes.com items.

What are the operating hours of Dairy Queen Grill & Chill in Federal Way, WA?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:30 PM.