Dairy Queen Grill & Chill

3.5
496 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2305 SW 336th St, Federal Way, WA
98023-3823, United States

Hours

Reviews

3.5
496 reviews
5 stars
189
4 stars
99
3 stars
61
2 stars
46
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude behavior and poor service experiences.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others complain about stale or poorly prepared food.

Pricing Issues

Many customers express dissatisfaction with high prices compared to other locations, and some feel they are overcharged for items.

Cleanliness

The cleanliness of the location is frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Order Accuracy

Numerous reviews mention issues with incorrect orders and the need for customers to double-check their requests.
  • ST
    Steve Tuzicka
    2 days ago
    5.0
    Clean restaurant with an excellent rating on the window. I ordered a 4 piece chicken and got 5. The staff/franchise owner was super friendly and attentive.
  • LW
    L. “Lee” Williams
    Nov 16, 2025
    1.0
    I spent 25 dollars on three terrible burgers. No lettuce just a large onion and tomato drenched in ketchup and mayonnaise. Bacon quality was poor. All three burgers were not edible and went straight to the trash.
  • CA
    Coco Asia
    Nov 16, 2025
    1.0
    The nerve.. I was completely appalled by the price then the quality was straight bull. Bacon cheeseburger deluxe with a large onion and tomatoes drenched in ketchup and mayonnaise no lettuce, poor bacon quality for 7.99 get real. I threw all 3 burgers in the trash 🗑️
  • RL
    Robert Lawe
    Nov 12, 2025
    3.0
    DQ is good if all you want is a frozen treat but still Overpriced.
  • MR
    Matthew Rice
    Oct 31, 2025
    5.0
    Ice cream is great but the food goes up and down throughout the decades...

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, shakes & malts, and DQCakes.com items.

What are the operating hours of Dairy Queen Grill & Chill in Federal Way, WA?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:30 PM.