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Dairy Queen Grill & Chill

3.5
(505 reviews)
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Business Details

2305 SW 336th St, Federal Way, WA
98023-3823, United States
(253) 835-1066
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2305 SW 336th St, Federal Way, WA
98023-3823, United States

Hours

Reviews

3.5
505 reviews
5 stars
194
4 stars
99
3 stars
63
2 stars
46
1 star
103

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being stale or poorly prepared, while others praised the taste of the ice cream and blizzards.

Customer Service

Mixed reviews on customer service; some praised the friendly and attentive staff, while others experienced rudeness and poor handling of orders.

Cleanliness

Several customers noted cleanliness issues in the restaurant and bathrooms, contrasting with a few who found the location clean and well-maintained.

Pricing

Many customers expressed concerns about high prices compared to other locations, with some feeling overcharged for the quality received.

Order Accuracy

Frequent complaints about incorrect orders and issues with fulfilling requests, leading to customer dissatisfaction.
  • RA
    Russell Anderson
    Jan 31, 2026
    1.0
    Blizzards here are made to appear great but little toppings are blended into the top only and the bottom is just vanilla ice cream.
  • MM
    Matthew Miller
    Dec 27, 2025
    5.0
    Love the food especially the blizzards and the staff was professional and polite
  • ES
    Erick Stirtz
    Dec 10, 2025
    1.0
    If 0 stars were an option. The customer is an afterthought. Constantly cut off while trying order asking if I want anything else. The blizzards get barely anything added to them then lazily mixed so the bottom half is JUST vanilla icecream. Just go buy a tub of icecream for the same price, better icecream and you won't be rushed out the door so they can take the next customers money.
  • BB
    Buddy Burlison
    Nov 29, 2025
    3.0
    Good food. Not to much going on for them tho. Used to come around for a good priced mushroom Swiss burger but they have said 4 times in a row their outta of it or made some excuse so honestly havent been back in a couple months. But their food was good quality when I used to go. Only gonna give 3 stars tho because the issue with always having excuses for items that aren't in the hot trays.
  • ST
    Steve Tuzicka
    Nov 22, 2025
    5.0
    Clean restaurant with an excellent rating on the window. I ordered a 4 piece chicken and got 5. The staff/franchise owner was super friendly and attentive.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburgers®, shakes & malts, and DQCakes.com items.

What are the operating hours of Dairy Queen Grill & Chill in Federal Way, WA?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified March 01, 2026Yext Knowledge Graph
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