Business Details
About
Mexican Restaurant
Chipotle Federal Way is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
930 reviews
5 stars
468
4 stars
229
3 stars
72
2 stars
49
1 star
112
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing issues like undercooked ingredients, stale chips, and even foreign objects in their meals.
Customer Service
Mixed feedback on customer service; while some praised the staff for being friendly and helpful, others reported rudeness and poor handling of orders.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting that servings were often small and inconsistent.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some praising it while others reported unsanitary conditions.
Speed of Service
Service speed was generally appreciated, with many noting quick service despite busy times, although some experienced delays with online orders.
- GHGRACE HWANGNov 13, 20251.0I saw a male employee measuring the temperature of food with a thermometer, but he was putting his bare hands into every container of food without wearing gloves. I asked him to wear gloves, but he pretended not to hear me. Another female employee wiped food around the containers with a dirty rag and then used those same hands to serve the customers’ food. Why is it so unhygienic?
- KMKyle MickeyNov 9, 20251.0Federal way location always has the very smallest potions of every Chipotle I've ever been to. I only ever order chicken the cheapest thing on the menu. And every time its like this little tiny scope. I almost walked out this time. Will not be back, Chipotle ceo is always crying about losing customers in the news and wonders why.
- PVPupa :vNov 9, 20252.0El cajero los trata con mucho desprecio, comida rapida y deliciosa su maquina para cobrarte alguna veces no funciona el problema principal es el cajero es muy grosero los demas empleados me trataron muy bien
- RCRuth ChisolmNov 2, 20255.0Always fresh Always good
- CCCeCeNov 2, 20255.0Always fresh food and friendly staff. It's now a family Halloween tradition to come and get some chipotle before we trick or treat. Thanks for always being on point!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Federal Way?
Chipotle Mexican Grill in Federal Way is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Federal Way?
It is located at 31827 Pacific Hwy S, Federal Way, WA 98003, US.
Does Chipotle Federal Way offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
How can I order online from Chipotle Federal Way?
You can order online via Chipotle's official website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What types of foods does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Does the Federal Way Chipotle support any special dietary or sustainability initiatives?
Yes, Chipotle prioritizes using real ingredients sourced from farms that follow humane and sustainable practices as part of their 'Food with Integrity' philosophy.
What payment options are accepted at Chipotle Federal Way?
Chipotle accepts credit cards and offers services including catering, gift cards, and online orders to improve customer convenience.
What other dining options are near Chipotle Federal Way?
Nearby dining options include Panda Express, Los Amigos TQ 2, Taqueria Los Amigos 2 (Mexican and Chinese cuisine), Church’s Texas Chicken, and Little Caesars pizza.
Are there any convenient stores or banks near Chipotle Federal Way?
Yes, nearby you can find OfficeMax for office supplies and Bank of Hope for banking and financial services.
What other services or shops can customers visit near Chipotle Federal Way?
Nearby are various stores and services including BobbyWells24_hair (beauty salon), ElectricBicycle.com (bike rentals and sporting goods), Walmart (department store), and GameStop (video games and entertainment).