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Buffalo Wild Wings

3.3
(2608 reviews)

Business Details

2005 S 320th Street, Federal Way, WA
98063, United States
(253) 529-7862

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 2005 S 320th Street, Federal Way, WA. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
2005 S 320th Street, Federal Way, WA
98063, United States

Hours

Reviews

3.3
2,608 reviews
5 stars
889
4 stars
522
3 stars
323
2 stars
246
1 star
628

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported consistently slow and unresponsive service, with long wait times to be seated and for food to arrive.

Food Quality

Many reviews mentioned poor food quality, including cold, overcooked, and improperly prepared dishes.

Staff Attitude

Several customers noted unprofessional and unfriendly behavior from staff, including dismissive attitudes and lack of acknowledgment.

Management Problems

Reviews highlighted issues with management, including poor handling of customer complaints and lack of organization during busy times.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating that experiences can vary.
  • DD
    Duri
    3 days ago
    5.0
    It's self seating so I went there with my friend and just took our own seat. The server arrived a couple minutes later. My friend and I ordered the highest spice level and the server asked if we were sure (they were worried). They also checked in with us every few minutes and even suggested the ice cream for our burning mouths, and it was awesome and actually helped with the spice. The wrap was also good with wild spice level, but the fries were a bit different from the good ones that we had before. It actually is hard to find our server or get the attention of one because they were all busy, but we got our food around 15 minutes.
  • KR
    Keith Russell
    5 days ago
    5.0
    After a long and exhausting day at work, my group and I stopped by Buffalo Wild Wings, and we were lucky enough to be served by Mya. Her customer service was exceptional from start to finish. She was attentive without ever being overbearing, checked in on us at the perfect moments, and genuinely went out of her way to make sure we felt comfortable and taken care of. As someone who recruits for a living, I pay close attention to how people show up in customer facing roles and Mya stood out immediately. Her professionalism, warmth, and natural ability to connect with people were so impressive that I honestly wanted to offer her a job on the spot. When I mentioned it, she smiled and told me she loves her job at Buffalo Wild Wings. Thanks for helping our night end well.
  • SM
    Soleil Miyamoto
    Feb 19, 2026
    1.0
    This is the second time I’ve had a disappointing experience ordering delivery from this location. I ordered the Ultimate Nachos and a kids’ cheeseburger with fries, and unfortunately, most of the food was inedible. The nachos had barely any toppings, and what was included did not taste fresh. After just a few bites, the chips were completely bare. The fries were rock hard and tasted like they had been sitting under a heat lamp for hours. The cheeseburger was bland and tasted off. I spent $38 on this order and could not eat about 70% of it. Very frustrating experience. Delivery customers deserve the same level of quality as dine-in guests. I hope management addresses the consistency and quality control issues.
  • VM
    Vitaliy Marchuk
    Feb 15, 2026
    1.0
    Worst place ever ordered $250 worth of wings only got half of and managers never did anything about it and never got a refund I will never go here ever again !!!
  • KK
    Kevin
    Feb 1, 2026
    1.0
    Consistently disappointing service. It took 10+ minutes just to get someone’s attention, and despite the app saying the food was ready, I waited another 45 minutes with no updates. Spending over $70 and getting this kind of experience is unacceptable.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Federal Way serve?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Federal Way?

The restaurant is open Monday to Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 9:30 AM to midnight.

Brand Certified Facts from Buffalo Wild Wings

Buffalo Wild Wings partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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