Numerous customers reported long wait times for service, unacknowledged presence, and poor management responsiveness.
Food Quality
Many reviews highlighted issues with food being overcooked, cold, or incorrect orders, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
Positive Staff Experiences
Some patrons praised specific staff members for their excellent service, indicating that individual employees can enhance the overall experience.
Inconsistent Experiences
While some customers enjoyed their meals and service, many others reported disappointing experiences, suggesting a lack of consistency in service and food quality.
CY
Chezarie Young
3 days ago
2.0
Places an order online and I all I needed to do was pick it up. 2 waitresses that were standing around looked at me and didn't assist. One rolled her eyes and went the other way. The 2nd one just turned around. A guy eventually came out and I let him know I just needed my food
TG
Tony Gomez
Nov 15, 2025
1.0
Absolutely garbage dump bartender serves bugs in the glasses with beer management should be ashamed
BB
BroCephalopod
Nov 12, 2025
1.0
Preface: We went to Underground Kitchen instead. Their chicken is amazing, and service is great. Highly recommend going there instead of bothering here.
One of the only times I’ve walked out of somewhere without being served anything. There’s no indication it’s self seating, the staff member who told us it was acted as if we should have known. We were apologetic and polite and took a table. After twenty minutes of not being acknowledged at all, and unsure if we should try and talk to any of the servers or not, another couple who came in at the same time as us were finally given their menus and silverware. The server who gave them these items had been standing with his arms on the half wall just staring at the dining area for several minutes, too.
We decided to just leave as we hadn’t even been acknowledged and didn’t seem worth the while after half an hour. My partner and I weren’t being impatient, didn’t bother anybody, we just played a game together on our phones and hung out, so there wouldn’t be a reason out of spite, either.
I see why this place has such awful reviews. Yikes.
NM
Niquel Martinez
Nov 11, 2025
1.0
These people are too slow took 4hrs to serve me my food… The are really slow.
CR
CJ Ramos
Nov 11, 2025
1.0
Haven’t gone to this location since pre-pandemic so we gave it a shot one night. Stepped inside and waited to be seated. It wasn’t busy inside and there were 2 or 3 servers going about. There was no sign to seat yourself or to wait to be seated. The default for us is to wait. 10 minutes go by and nothing from the waiters and employees that we get eye contact with. Finally we get a “you need something?” from a lady at the to-go counter. She tells us it’s self seating and then we proceed to choose a table. We wait another 10. We observe none of the employees are happy and we are being overlooked again like when we waiting in the lobby. At this point we just get up and leave.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Federal Way serve?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Federal Way?
The restaurant is open Monday to Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 9:30 AM to midnight.
Where is Buffalo Wild Wings located in Federal Way?
It is located at 2005 S 320th Street, Federal Way, WA 98063, United States.
How can I contact Buffalo Wild Wings in Federal Way by phone?
You can reach them at +1 253-529-7862.
Is Buffalo Wild Wings in Federal Way a sports bar as well as a restaurant?
Yes, it is categorized as a sports bar, chicken wings restaurant, and takeout restaurant.
Does Buffalo Wild Wings in Federal Way have an online presence for more information?
Yes, you can visit their website at https://www.buffalowildwings.com/locations/us/wa/federal-way/2005-s-320th-st/sports-bar-886/
What nearby parking options are available when visiting Buffalo Wild Wings in Federal Way?
The Commons Mall Parking is nearby, providing convenient parking options for visitors to Buffalo Wild Wings.
Are there other dining options near Buffalo Wild Wings in Federal Way?
Yes, nearby restaurants include McGrath's Fish House (seafood), Mama Stortini's (Italian/American), El Rinconsito (Mexican), and Red Lobster (seafood/American).
What nearby places can enhance my visit to Buffalo Wild Wings in Federal Way?
You can visit nearby spots like Starbucks for coffee, Baskin Robbins for desserts, and Things Remembered for customized gifts.
Are there any nearby retail stores near Buffalo Wild Wings in Federal Way for additional shopping?
Yes, nearby retail stores include Payless ShoeSource, Claire's, and Champs Sports for fashion and sporting goods.