Wendy's

3.7
1441 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11905 Hwy 99, Everett, WA
98204, United States

Hours

Reviews

3.7
1,441 reviews
5 stars
545
4 stars
378
3 stars
249
2 stars
84
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, particularly in the drive-thru, leading to a negative experience.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and food being served cold.

Cleanliness

While some customers noted the store was clean, others reported unsanitary conditions and issues with pests.

Food Quality

Feedback on food quality was mixed; some enjoyed the burgers and fries, while others experienced cold or poorly prepared meals.

Management Issues

Several reviews highlighted poor management practices, including staff being untrained and unresponsive to customer complaints.
  • HM
    Hanna Martynenko
    Nov 17, 2025
    1.0
    The worst place, the worst staff, who don't know how to supervise the cooks. They put pork in the chicken burger.
  • JA
    Jessica Aguiar
    Oct 21, 2025
    1.0
    I honestly would love to give zero stars! We live 1 minute down the road and our food was freazing cold. I called and was told idk how we make everything fresh. That is a joke. This is the second time we have tried this Wendy's and its trash. I would eat next door at Dicks and there food is worse but at least its hot
  • WC
    W C
    Oct 19, 2025
    1.0
    Just went here and the people working the drive-thru were rude and condescending. Also apparently they don't have romaine lettuce anymore, replaced with cheaper shredded crap. Really? Now you can't order a lettuce wrap. It's very disappointing!
  • AS
    Aayam Shrestha
    Oct 4, 2025
    5.0
    The employee handed me my bag like they were passing me top-secret documents. They handed me my food with the confidence of a surgeon and the accuracy of a trained sniper. Awesome drive-thru where I can order 1,500 calories worth of comfort food while still wearing pajama pants. The milkshake was 93% whipped cream, 7% regret, and 100% too thick to drink without summoning a plumber.
  • FF
    Flash Forward
    Sep 30, 2025
    5.0
    Store was very clean. Workers were very nice. For example I ordered online and when I got there they said if my coffee was cold from sitting just let them know and they’ll pour a new hot cup. Order was perfect. Prices was good with $2 chicken sandwich, $5 or $6 biggie bags. Food was made better than other stores I visited. Rated high for a Wendy’s experience.

Frequently Asked Questions About Wendy's

Is Hwy 99 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.