Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Temperature
Numerous reviews mentioned receiving cold or improperly prepared food, leading to dissatisfaction.
Cleanliness Issues
Several customers noted concerns about cleanliness, including reports of pests and unsanitary conditions.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during specific visits.
MJ
Matthew Jeffers
Dec 8, 2025
1.0
Same exact order except 2 changes. The drinks were different and one was extra cheese. EXACT same amount of cheese on both despite charged for extra, food was basically at the window moment I showed up within a min of ordering including cold drinks that looked to be sitting there waiting as the next orders drinks were already there too, person was very blunt and basically didn't confirm anything and when asked about straws was told spoons and wasn't even asked if I wanted straws. (Frostys but still, if I ask about straws I probably wanted some right?
So to short change
Charged extra for addition didn't get
Horrible window manner
Food may have been premade and kept warm until someone ordered it.
ADDITIONAL EDIT AFTER EATING: my fries are cold cold not lukewarm not room temp. I am legitimately considering reporting this to either Wendy's complaint line, or the health department.
HM
Hanna Martynenko
Nov 17, 2025
1.0
The worst place, the worst staff, who don't know how to supervise the cooks. They put pork in the chicken burger.
JA
Jessica Aguiar
Oct 21, 2025
1.0
I honestly would love to give zero stars! We live 1 minute down the road and our food was freazing cold. I called and was told idk how we make everything fresh. That is a joke. This is the second time we have tried this Wendy's and its trash. I would eat next door at Dicks and there food is worse but at least its hot
WC
W C
Oct 19, 2025
1.0
Just went here and the people working the drive-thru were rude and condescending. Also apparently they don't have romaine lettuce anymore, replaced with cheaper shredded crap. Really? Now you can't order a lettuce wrap. It's very disappointing!
AS
Aayam Shrestha
Oct 4, 2025
5.0
The employee handed me my bag like they were passing me top-secret documents.
They handed me my food with the confidence of a surgeon and the accuracy of a trained sniper.
Awesome drive-thru where I can order 1,500 calories worth of comfort food while still wearing pajama pants.
The milkshake was 93% whipped cream, 7% regret, and 100% too thick to drink without summoning a plumber.