Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported cold, poorly assembled food and frequent mistakes with orders.
Service Speed
Many reviews highlighted extremely long wait times, often exceeding 20 minutes, with some customers waiting over an hour.
Customer Service
Numerous complaints about rude staff and poor management, with several customers feeling ignored or disrespected.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Inconsistent Experience
While some customers praised individual staff members for good service, the overall experience was often described as chaotic and frustrating.
ID
Inna Denysiuk
2 days ago
1.0
This McDonald’s showed a complete lack of professionalism. My child had two scheduled interviews and was turned away both times because the manager wasn’t available. This is disrespectful, unprofessional, and a total waste of applicants’ time—essentially dishonest. I will be sharing this feedback wherever possible about this location.
CA
Cyrus Angelos
6 days ago
2.0
Slow. So so slow. Nothing “fast” about this damn place. I’ve had far shorter wait times for takeout at actual restaurants
MI
Mina Ibrahim
Nov 14, 2025
1.0
I had one of the worst customer service experiences at this McDonald’s. My Uber order showed “preparing” for over 25 minutes, so I called the restaurant like the app suggested. The first employee answered, said “one second” loudly, and then never came back. The call was then passed to a woman who couldn’t understand what I was saying, and when I politely asked if she could check on my order, she told me it was “Uber’s fault, not ours,” and hung up on me.
There was zero effort to help, no communication, and my food clearly wasn’t being prepared at all. Unprofessional and extremely frustrating. I won’t be ordering from this location again.
DO
Debbie Otava
Nov 12, 2025
2.0
We went through the drive-thru and the audio was terrible. I couldn't understand what the guy on the other end was saying, so I said this is what I'd like to order. I repeated myself 3 times, asking for a happy meal with a sprite and a 2 cheeseburger meal with a coffee.
I paid at the first window and got a receipt with the ink so light that I couldn't read it at all. When I went to pick up the food from the next, found that he hadn't put in the order right. No happy meal, just the nuggets and fries, no drink. The other meal was correct.
I would not recommend using the drive-thru at this location.
KC
Kathy Castro
Nov 6, 2025
1.0
Vas a comprar comida en tu carro, y Te hacen esperar en el estacionamiento más de 15 minutos cuando se supone vas de prisa. y olvidan llevarte la comida. Tienes que bajar por ella.
What are the operating hours of McDonald's at 7920 Evergreen Way, Everett?
McDonald's at 7920 Evergreen Way in Everett is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's location offer delivery and curbside pickup?
Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android, or use their online ordering platform.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-through service available at this McDonald's?
Yes, drive-through service is available and operates 24/7 at this location.
Where is McDonald's located?
McDonald's is located at 7920 Evergreen Way, Everett, WA 98203, USA.
What are some nearby places to McDonald's at 7920 Evergreen Way that customers might visit?
Nearby places include MOD Pizza, Burgermaster, and Hong Kong Japanese Buffet for additional dining options; Big Lots and Kmart for shopping; and the Four Corners landmark.
Are there gas stations near this McDonald's?
Yes, BP, ARCO, and ampm gas stations are located nearby, convenient for refueling before or after your meal.
What automotive services are available near McDonald's at 7920 Evergreen Way?
Nearby automotive services include Clyde Revord Motors, Pierre GMC of Everett, Tommy's Express Car Wash, Lee Johnson Hyundai, Hyundai Of Everett, Discount Tire, and Genesis of Everett.
Does McDonald's offer any rewards or promotions?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More information can be found on their website.