McDonald's

3.2
3431 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7920 Evergreen Way, Everett, WA
98203, United States

Hours

Reviews

3.2
3,431 reviews
5 stars
998
4 stars
647
3 stars
669
2 stars
294
1 star
823

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported cold, poorly assembled food and frequent mistakes with orders.

Service Speed

Many reviews highlighted extremely long wait times, often exceeding 20 minutes, with some customers waiting over an hour.

Customer Service

Numerous complaints about rude staff and poor management, with several customers feeling ignored or disrespected.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Inconsistent Experience

While some customers praised individual staff members for good service, the overall experience was often described as chaotic and frustrating.
  • ID
    Inna Denysiuk
    2 days ago
    1.0
    This McDonald’s showed a complete lack of professionalism. My child had two scheduled interviews and was turned away both times because the manager wasn’t available. This is disrespectful, unprofessional, and a total waste of applicants’ time—essentially dishonest. I will be sharing this feedback wherever possible about this location.
  • CA
    Cyrus Angelos
    6 days ago
    2.0
    Slow. So so slow. Nothing “fast” about this damn place. I’ve had far shorter wait times for takeout at actual restaurants
  • MI
    Mina Ibrahim
    Nov 14, 2025
    1.0
    I had one of the worst customer service experiences at this McDonald’s. My Uber order showed “preparing” for over 25 minutes, so I called the restaurant like the app suggested. The first employee answered, said “one second” loudly, and then never came back. The call was then passed to a woman who couldn’t understand what I was saying, and when I politely asked if she could check on my order, she told me it was “Uber’s fault, not ours,” and hung up on me. There was zero effort to help, no communication, and my food clearly wasn’t being prepared at all. Unprofessional and extremely frustrating. I won’t be ordering from this location again.
  • DO
    Debbie Otava
    Nov 12, 2025
    2.0
    We went through the drive-thru and the audio was terrible. I couldn't understand what the guy on the other end was saying, so I said this is what I'd like to order. I repeated myself 3 times, asking for a happy meal with a sprite and a 2 cheeseburger meal with a coffee. I paid at the first window and got a receipt with the ink so light that I couldn't read it at all. When I went to pick up the food from the next, found that he hadn't put in the order right. No happy meal, just the nuggets and fries, no drink. The other meal was correct. I would not recommend using the drive-thru at this location.
  • KC
    Kathy Castro
    Nov 6, 2025
    1.0
    Vas a comprar comida en tu carro, y Te hacen esperar en el estacionamiento más de 15 minutos cuando se supone vas de prisa. y olvidan llevarte la comida. Tienes que bajar por ella.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7920 Evergreen Way, Everett?

McDonald's at 7920 Evergreen Way in Everett is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.