Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,112 reviews
5 stars
661
4 stars
452
3 stars
428
2 stars
197
1 star
374
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising the morning crew for being fast and friendly, while others criticized the dinner shift for slow service and incorrect orders.
Order Accuracy
Many reviews highlighted frequent issues with missing items or incorrect orders, particularly with mobile and drive-thru orders.
Food Quality
Feedback indicated a decline in food quality, with complaints about cold food, poorly assembled items, and unsatisfactory freshness.
Cleanliness
Several customers noted cleanliness issues in the dining area and restrooms, with some describing the environment as unwelcoming.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were described as rude or inattentive, leading to a mixed overall impression.
- BJBecca Johnston6 days ago4.0I don't go to this specific location much, but when I do, they're usually pretty good. No major issues. The parking lot however is a wreck. Not a lot of space and hard to get in and out of office the busy street. Lot is shared with other businesses, so there are multiple "peak" times throughout the day.
- JMJennifer MooseNov 10, 20255.0I had my first mcrib of the season.
- SSSEANNov 8, 20255.0They handle large orders like pros, even during busy hours. I’ve seen them juggle mobile orders, dine-in, and drive-thru without missing a beat.
- RRRafaelOct 30, 20255.0Uno de los lugares favoritos de mis hijas
- LLLandyn LeeOct 10, 20252.0This used to be my favorite McDonald’s, but the dinner crew is a night and day difference from the breakfast team — literally. I’ve never had an issue with breakfast; they’re fast, friendly, and always get my order right. But dinner is another story. Tonight I placed a mobile order for 2 Double Cheeseburgers – no onion, only ketchup, and both came out with onion and no ketchup instead. I was patient — I was the only car waiting and gave them plenty of time (about 15 minutes) — but it still came out wrong. This isn’t the first time either, which makes it even more disappointing. I really hope management looks into the difference between the shifts, because the breakfast crew deserves credit, and the dinner team needs serious improvement.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 316 S Everett Mall Way?
The McDonald's location at 316 S Everett Mall Way is open for dine-in from 6:00 AM to 10:00 PM every day of the week.
Does this McDonald's offer drive-thru service, and what are the hours?
Yes, this McDonald's offers drive-thru service daily from 5:00 AM to 1:00 AM.
Can I order McDonald's delivery from this location, and when is delivery available?
Delivery is available daily from 5:30 AM to 12:30 AM. You can order delivery online through their website or app.
What types of pickup and delivery services does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering McDonald's food from this location?
Yes, you can order using the McDonald's app available on iOS and Android.
What are some nearby restaurants I can visit before or after dining at McDonald's?
Nearby restaurants include Panera Bread, Le's Pho, and Starbucks, great for coffee or additional meal options.
How can nearby automotive services benefit customers visiting McDonald's?
Customers can conveniently combine vehicle maintenance at places like Budget Auto Center or KS Auto Repair with a meal at McDonald's.
Are there nearby shopping options close to McDonald's at Everett Mall?
Yes, customers can visit Spirit Halloween for costumes and shopping or GameStop for video games and toys near McDonald's.
Does this McDonald's location have any special promotions or rewards programs?
Yes, customers can join MyMcDonald's Rewards to earn points for free food.