McDonald's

3.3
2679 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2001 Everett Ave, Everett, WA
98201, United States

Hours

Reviews

3.3
2,679 reviews
5 stars
766
4 stars
542
3 stars
530
2 stars
281
1 star
560

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and issues with order accuracy.

Food Quality

There were mixed reviews on food quality, with some customers receiving stale or improperly cooked items, while others praised the freshness.

Cleanliness

The restaurant was noted for being clean, although some customers mentioned unsanitary conditions and issues with restroom access.

Order Accuracy

Numerous complaints about incorrect orders and missing items were highlighted, leading to frustration among customers.

Kiosk Experience

Customers expressed dissatisfaction with the mandatory use of kiosks for ordering, citing difficulties and a preference for human interaction.
  • JP
    Jacob Perkins
    1 day ago
    1.0
    Food is good, well, it’s McDonalds but the workers that work at McDonalds right now are terrible, 3 times now they have refused to make my order because I work really early in the morning, and they claim to be 24 hours but if you show up anywhere between 4-5 you probably won’t get your food unless you’re a door dasher
  • SS
    Skyler Stensrud
    2 days ago
    1.0
    Just came in about 40 minutes ago and did not receive all of my order. Dining room doors locked, and they refused to help me through the drive thru. 16 dollars for a mcdouble is robbery!
  • EE
    Emma
    5 days ago
    1.0
    I ordered from this location which is listed as 24 hours on Google maps - I ordered at 11:50 and arrived at 11:58. I was ignored for 20 minutes by 4 employees who refused to speak to me. Finally after I tried going back through the windows I managed to talk to the manager who told me they closed at midnight. Worst customer service I'd ever seen - which could have been avoided if they told me when I arrived the kitchen was closed for the night, or if the Google maps listing was accurate.
  • AM
    Andrew Miller
    Dec 21, 2025
    4.0
    Definitely one of the better McDonald's in the area in terms of french-fry-freshness. Unfortunately though, they closely follow the theme that customer service is unnecessary. If you don't know how to work one of those stupid kiosks, like myself, I probably wouldn't bother if I were you unless you're doing drive-thru.
  • BB
    babycarry brown
    Dec 15, 2025
    1.0
    Me and my family just stopped there around 5 45 for a quick dinner for my kids. We paid and went right to the checkout Windows via drive thru and both their happy meals French fries and chicken nuggets were both cold and stale I was very upset and I don't usually post a bad review but this one made me upset I tasted both their food myself and it was indeed stale as it left a very bad taste on both me and my daughters tongue. I did not let my son try his food because he is only a toddler and I wanted to try it first to make sure it was safe but this was terrible and I would not recommend this place to anyone. You are serving stale and bad food just horrible and if me and my child both end up sick from this I will be back to complain

Frequently Asked Questions About McDonald's

What are the regular operating hours for the McDonald's at 2001 Everett Ave?

The restaurant is open Monday, Tuesday, and Sunday from 7:00 AM to 8:00 PM, and 24 hours Wednesday through Saturday.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's at 2001 Everett Ave has a drive-thru available, open 5:00 AM to midnight Monday, Tuesday, and Sunday, and 24 hours Wednesday through Saturday.