Jimmy John's

3.7
275 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1510 SE Everett Mall Way, Everett, WA
98208, United States

Hours

Reviews

3.7
275 reviews
5 stars
131
4 stars
50
3 stars
24
2 stars
15
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, often exceeding expectations for a fast food establishment.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others noted rudeness and lack of professionalism.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty tables and poor overall cleanliness.

Food Quality

While some customers enjoyed the sandwiches, others criticized the quality and value, citing bland flavors and insufficient ingredients.
  • MR
    Matthew Rodgers
    Nov 17, 2025
    1.0
    Got the club sandwich here today. $23 for a peice of bread with about $1.50 worth of meat on it. Absolutely flavorless and bland . Not to mention they wouldn’t take a 100 dollar bill and it was just after lunch hour so I’m sure they had a till full of money. Will not go back here ever again.
  • ZS
    Zoe Shields
    Nov 17, 2025
    1.0
    Unfortunately, this is consistently the worst Jimmy John’s location I’ve visited. Not once has my order been ready on time or prepared correctly. I decided to give it one more chance today, but the experience was the same—if not worse. I placed a mobile order and arrived to find the staff standing around, with a long line of unmade mobile orders still hanging from the printer. After I gave my name, the employee flipped through more than eight pending orders to start mine, and I still waited over 10 minutes for a single sandwich. They were also out of ingredients, so I didn’t even receive what I originally ordered. I was the only customer in the store the entire time. What’s the point of mobile ordering to “skip the wait” if I end up waiting anyway? It completely defeats the purpose.
  • LC
    L C
    Nov 10, 2025
    5.0
    Fantastic customer service from Lydia today, who went out of her way with kindness, thoroughness and professionalism. Great location 10/10
  • SL
    Sam Louie
    Oct 24, 2025
    3.0
    The workers should tell us there’s a $4 charge for cheese when they ask, “Do you want cheese on that?” We declined and then noticed the pricing said $2 but the worker said they charge $4…talk about false advertising.
  • RP
    Ron Potts
    Oct 12, 2025
    5.0
    I eat at jimmy John's all the time and this place makes the best sandwich I have had. Thanks!