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Jimmy John's

4.0
(238 reviews)

Business Details

909 Sievers Duecy Blvd, Everett, WA
98203, United States
(425) 265-9868

About

Sandwich Restaurant

Location

Jimmy John's
909 Sievers Duecy Blvd, Everett, WA
98203, United States

Hours

Reviews

4.0
238 reviews
5 stars
133
4 stars
41
3 stars
21
2 stars
16
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and accommodating to rude and unprofessional.

Food Quality

While many customers praised the sandwiches for being delicious and fresh, there were complaints about portion sizes and incorrect orders.

Delivery Issues

Numerous reviews highlighted problems with delivery times, including delays and incomplete orders.

Cleanliness and Management

Concerns were raised about cleanliness and management practices, particularly regarding staff behavior and hygiene.

Overall Experience

Customers expressed a desire for improved consistency in service and order accuracy, despite enjoying the food.
  • TE
    Tesia Echauri
    Feb 11, 2026
    2.0
    Placed an order online, called the store after 20 minutes to be told they didn't have any drivers and partner with Uber more than an HR for food including delivery.
  • DC
    Dylan C
    Feb 4, 2026
    3.0
    Staff is rude and unfriendly but at least the sandwiches are good..
  • FT
    Fernando Taco
    Jan 7, 2026
    1.0
    The truth is, I'm a very frequent customer there. They make exquisite sandwiches. I used to go to Subway a lot, but I prefer coming here. Unfortunately, on this occasion, at eight o'clock at night, I came to eat and saw a guy cleaning the table area. Another person was preparing sandwiches, and another woman came from the back. I placed my order with her, and they prepared it very quickly. They offered me the combo, I got my drink, and I sat down, ready to enjoy a good sandwich. My bad experience was that the guy cleaning the tables was throwing chairs and tables around as if he were angry. It's a shame that I had to witness that while trying to have dinner. It's unfortunate that these young employees are so inexperienced, and I should mention that I have over 20 years of experience in customer service, and I know that it takes a long time to gain a customer, but it only takes seconds to lose one. Continuing with my story, it's regrettable that these young people are so unhappy with their jobs. Maybe they're underpaid, or maybe they don't have other options. Maybe they were annoyed that I sat down to eat dinner at Jimmy John's at eight o'clock at night. I work at Fluke, a company that's very close by. I hope that the managers will actually do something about this, at least reprimand them, or hire people who actually enjoy their work. I will return at the same time and sit down again, hoping to enjoy my dinner with a good sandwich. I hope this bad experience won't be repeated.
  • EM
    E M
    Oct 25, 2025
    3.0
    To the cashier working tonight — please fix your attitude. The sign says the store is open until 9 PM, and we came in at 8:30 PM. That’s 30 minutes before closing, which means the store is still open for business. We understand that staff starts getting ready to close, but that’s not a reason for the crappy attitude. We work late and were really looking forward to ending a long, hard week with a good sandwich. Instead, we were met with a bad attitude that ruined the experience. If customers coming in 30 minutes before closing is a problem, then maybe management should change the store hours. We love this place and the food, but the customer service tonight was disappointing.
  • JS
    Jeremy Stradley
    Sep 15, 2025
    5.0
    Always great option for lunch

Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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