Jimmy John's

Reviews

• FT

  Fernando Taco

  5 days ago
  1.0
  The truth is, I'm a very frequent customer there. They make exquisite sandwiches. I used to go to Subway a lot, but I prefer coming here. Unfortunately, on this occasion, at eight o'clock at night, I came to eat and saw a guy cleaning the table area. Another person was preparing sandwiches, and another woman came from the back. I placed my order with her, and they prepared it very quickly. They offered me the combo, I got my drink, and I sat down, ready to enjoy a good sandwich. My bad experience was that the guy cleaning the tables was throwing chairs and tables around as if he were angry. It's a shame that I had to witness that while trying to have dinner. It's unfortunate that these young employees are so inexperienced, and I should mention that I have over 20 years of experience in customer service, and I know that it takes a long time to gain a customer, but it only takes seconds to lose one. Continuing with my story, it's regrettable that these young people are so unhappy with their jobs. Maybe they're underpaid, or maybe they don't have other options. Maybe they were annoyed that I sat down to eat dinner at Jimmy John's at eight o'clock at night. I work at Fluke, a company that's very close by. I hope that the managers will actually do something about this, at least reprimand them, or hire people who actually enjoy their work. I will return at the same time and sit down again, hoping to enjoy my dinner with a good sandwich. I hope this bad experience won't be repeated.
• EM

  E M

  Oct 25, 2025
  3.0
  To the cashier working tonight — please fix your attitude. The sign says the store is open until 9 PM, and we came in at 8:30 PM. That’s 30 minutes before closing, which means the store is still open for business. We understand that staff starts getting ready to close, but that’s not a reason for the crappy attitude. We work late and were really looking forward to ending a long, hard week with a good sandwich. Instead, we were met with a bad attitude that ruined the experience. If customers coming in 30 minutes before closing is a problem, then maybe management should change the store hours. We love this place and the food, but the customer service tonight was disappointing.
• JS

  Jeremy Stradley

  Sep 15, 2025
  5.0
  Always great option for lunch
• MN

  Matt Neel

  Aug 28, 2025
  2.0
  I called in a mobile order about an hour before close. Got there and the staff was friendly and my order was ready. I got an unwich (lettuce wrapped) and thr lettuce in and wrapped around my sandwich was old and in sad shape. I love jimmy John's, largely for the unwich as I don't eat bread for health reasons. But this one was pathetic.
• TD

  The Dude

  Aug 11, 2025
  2.0
  Sandwiches are so slim compared to what are shown in the photos.