Dairy Queen Grill & Chill

3.3
862 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
230 128th St SW, Everett, WA
98204-6312, United States

Hours

Reviews

3.3
862 reviews
5 stars
254
4 stars
200
3 stars
150
2 stars
90
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Consistency

Customers reported inconsistent food quality, with some items being fresh while others were cold or poorly prepared.

Cleanliness Issues

Several reviews mentioned unsanitary conditions and dirty surroundings, impacting the overall dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and specific menu items, noting good experiences with certain staff.

Management Concerns

Multiple reviews pointed to poor management practices, including inadequate staff training and handling of customer complaints.
  • CL
    C Lovell
    Oct 14, 2025
    4.0
    There were so many sketchy people in the parking lot, I drove thru. I had 2 young kids in the car who had questions. But the drive thru gal was very nice and put the cones in cups so the kids could focus on the meal in the car.
  • DM
    Danny Mayers
    Oct 8, 2025
    5.0
    Order to go
  • MN
    MARIAMU NAZARETH
    Sep 25, 2025
    5.0
    Our meals were consistent in quality.
  • JD
    Jentry Donaldson
    Sep 16, 2025
    5.0
    It's super clean, and nice! The service was poliet and helpful, plus the food was phenomenal!!!
  • MR
    Martin Rozs
    Aug 29, 2025
    1.0
    I don’t know who yall got working as a manager there, I’m gonna keep this review cute cause I’m trying to change my ways, There was a hair in my blizzard, I called someone who wasn’t even a manager picked up the phone and when I told her there was a hair she said “seriously” YES, SERIOUSLY. there was a darkish blonde brown hair in the blizzard, she said a manager wasn’t there which is weird why is a manager not always on the floor to run the shift, anyways. I call later A HOSTILE lady manager picked up the phone saying the associate “told me everything” and explicitly called me a liar. Yall might wanna get her on up outta there because they better be glad I didn’t come back in there, I went ahead and called corporate instead of coming back because then I would’ve been going to jail. Retrain your employees, your losing customers over $6 blizzards

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes through DQCakes.com.

What are the operating hours for Dairy Queen Grill & Chill in Everett, WA?

The restaurant is open daily from 10:00 AM to 11:00 PM.