Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Consistency
Customers reported inconsistent food quality, with some items being fresh while others were cold or poorly prepared.
Cleanliness Issues
Several reviews mentioned unsanitary conditions and dirty surroundings, impacting the overall dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific menu items, noting good experiences with certain staff.
Management Concerns
Multiple reviews pointed to poor management practices, including inadequate staff training and handling of customer complaints.
CL
C Lovell
Oct 14, 2025
4.0
There were so many sketchy people in the parking lot, I drove thru. I had 2 young kids in the car who had questions. But the drive thru gal was very nice and put the cones in cups so the kids could focus on the meal in the car.
DM
Danny Mayers
Oct 8, 2025
5.0
Order to go
MN
MARIAMU NAZARETH
Sep 25, 2025
5.0
Our meals were consistent in quality.
JD
Jentry Donaldson
Sep 16, 2025
5.0
It's super clean, and nice! The service was poliet and helpful, plus the food was phenomenal!!!
MR
Martin Rozs
Aug 29, 2025
1.0
I don’t know who yall got working as a manager there, I’m gonna keep this review cute cause I’m trying to change my ways,
There was a hair in my blizzard, I called someone who wasn’t even a manager picked up the phone and when I told her there was a hair she said “seriously” YES, SERIOUSLY. there was a darkish blonde brown hair in the blizzard, she said a manager wasn’t there which is weird why is a manager not always on the floor to run the shift, anyways. I call later A HOSTILE lady manager picked up the phone saying the associate “told me everything” and explicitly called me a liar. Yall might wanna get her on up outta there because they better be glad I didn’t come back in there, I went ahead and called corporate instead of coming back because then I would’ve been going to jail.
Retrain your employees, your losing customers over $6 blizzards
What are the operating hours for Dairy Queen Grill & Chill in Everett, WA?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, it is wheelchair accessible, family-friendly, offers high chairs, outdoor seating, and restrooms, catering well to families and children.
Where is Dairy Queen Grill & Chill located in Everett, WA?
It is located at 230 128th St SW, Everett, WA 98204-6312, United States.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, there is a drive-thru available for convenient ordering and pickup.
Are there any special holiday hours or closures at Dairy Queen Grill & Chill?
The restaurant is closed on major holidays such as November 27, 2025 (Thanksgiving), and December 25, 2025 (Christmas).
Can customers order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, customers can order online via the Dairy Queen website and download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby coffee shops can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby coffee shops include Diedrich Espresso 128th and Starbucks, which are convenient spots to grab a coffee before or after your meal.
Are there other fast food restaurants close to Dairy Queen Grill & Chill?
Yes, KFC, A&W Restaurants, Raliberto's Taco Shop, and Subway are nearby fast food options if you want to explore different cuisines.
What nearby amenities and services can help during a visit to Dairy Queen Grill & Chill?
Nearby amenities include gas stations like Chevron Station / Extra Mile Everett and Shell, ATMs such as The Exchange Network and LibertyX Bitcoin ATM, and lodging options like Motel 6, which could be helpful for travelers.