Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers generally enjoyed the food, noting it was good and fresh, but there were complaints about cold items and inconsistent quality.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and rude staff.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and inviting atmosphere, others reported issues like musty smells and uncomfortable temperatures.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived value for money, especially regarding portion sizes.
MT
Mark Torney
Dec 23, 2025
4.0
Great price
MM
Meghan McSwain
Dec 21, 2025
2.0
All my kid wanted was to try the apple pie shake. I put an order in via the app thinking we are good since the menu had the shake available. Only to find out at the window that their shake machine is down. Has been down and will be down until after the new year. My question is... WHY have something available on the online menu when it is indeed not available? Please fix your machine or take shakes off of the menu until you do.
LT
Lance Thomas
Dec 3, 2025
3.0
The food is great, the service is fine; but the dining room has a musty smell, along with the restrooms. Definitely needs a renovation.
AA
Alecx
Nov 16, 2025
1.0
Going into the drive thru waiting with no service is wild. Then exiting the drive thru to see the workers smoking outside is crazy work. ZERO STARS
QC
Quinn Cuthbert
Nov 16, 2025
1.0
They are very rude and disrespectful. One of the foods were not cooked all the way and they were cussing on us.