Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,288 reviews
5 stars
429
4 stars
285
3 stars
232
2 stars
109
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, often exceeding 20-30 minutes for their orders, particularly in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning stale items and incorrect preparation.
Management Issues
Reviews pointed to poor management and training, with many customers suggesting that staff were overwhelmed and undertrained.
- JGJudith GundersonNov 16, 20255.0Great service, always fresh and fantastic employees
- KTKurt ThomaneckNov 12, 20255.0Love it
- JGJason Styrke (STYRKE Games)Nov 9, 20251.0Food was same as everywhere else, they hooked up the sauce on McRib, but filled my no ice cofffee half way, and forgot my cheeseburger….. I even ask the chick if this was everything and she just ignored me and closed the window.
- CPCathi PriceOct 24, 20254.0Traveling
- SASilvia ArmentaOct 22, 20255.0I usually don't give out review, today I will. I went to order at the infreda, Washington McDonald's. It was right after breakfast so I knew my order might take a little longer because they probably wouldn't be ready for lunch. I ordered 2 kids meals with chicken nuggets. And. Chicken strips. I knew my order was gonna be longer than usual because chicken always takes longer For some reason. We werr asked us to park on the side to wait for our meal we did. when they finally came out to give us our order they apologize. For taking longer than usual, I said it was OK I didn't mind it because I knew they were going to take time on prepare it. they were so apologetic and gave me a voucher. I told them I did not need it that it was okay but they insisted on me having it.Thank you mcdonald's in Ephrata for being so sweet.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Ephrata, WA?
McDonald's in Ephrata is open daily from 4:00 AM to 3:00 AM the next day, providing extensive service hours every day of the week.
Does this McDonald's location offer 24/7 delivery service?
Yes, delivery is available 24 hours a day, seven days a week at this location.
What payment options are accepted at McDonald's on 1010 Basin St SW?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and free WiFi for customers.
How can I order McDonald's delivery online for the Ephrata location?
You can order online via the delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android platforms.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available, allowing you to conveniently order ahead and pick up without leaving your car.
Where can I find McDonald's mobile app to place orders or get rewards?
The McDonald's app is available on the Apple App Store and Google Play Store, offering mobile ordering and MyMcDonald's Rewards program for free food.
What are some nearby places I can visit before or after dining at McDonald's on Basin St SW?
Nearby you can visit The Fabric Patch for arts and crafts shopping, El Agave Mexican Restaurant for Mexican cuisine, or Basin Street Espresso for coffee and café options.
Are there nearby automotive services to McDonald's at 1010 Basin St SW?
Yes, Pro Touch Car Wash 3 and Super Wash car washes are close by, as well as NAPA Auto Parts for automotive supplies, making it convenient to combine vehicle care with your visit.
Can I visit nearby financial or real estate services while at McDonald's in Ephrata?
Certainly, Edward Jones - Financial Advisor Rob Lybbert, AAMS®, Waypoint Wealth Management, and Clear Choice Realty are located nearby, so you can manage your financial or real estate needs conveniently during your visit.