Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,296 reviews
5 stars
434
4 stars
285
3 stars
233
2 stars
110
1 star
234
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers receiving incorrect items or missing components.
Management Issues
Several reviews pointed to poor management and training, leading to disorganized operations and unhelpful staff.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or poorly prepared items.
- CMColumba MontesDec 26, 20255.0The good service is amazing, Jess has excellent service and a great attitude and kindness, thank you very much for your great service..
- JHJeffrey HeinzmanDec 6, 20253.0Meh. Its McDonald's. About average when it comes to a group of McDonalds franchise stores.
- DEDj EngstromNov 30, 20251.0Never get order right. Good enough that I go inside to order now and check my stuff before leaving
- AAAbdulrahman Al-AsidiNov 28, 20251.0I ordered a meal online from this branch and got charged. It said the branch closes at 3 am so I showed up at 8:30 pm and the place was completely shut. Why the hell wasn’t it updated that the branch was closed? Even Carl’s clearly shows on google maps it’s closed for Thanksgiving.
- AOAllan OsborneNov 25, 20252.0Can't follow instructions, not courteous, can't count to 4 apparently and not accommodating for pick up orders.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Ephrata, WA?
McDonald's in Ephrata is open daily from 4:00 AM to 3:00 AM the next day, providing extensive service hours every day of the week.
Does this McDonald's location offer 24/7 delivery service?
Yes, delivery is available 24 hours a day, seven days a week at this location.
What payment options are accepted at McDonald's on 1010 Basin St SW?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and free WiFi for customers.
How can I order McDonald's delivery online for the Ephrata location?
You can order online via the delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android platforms.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available, allowing you to conveniently order ahead and pick up without leaving your car.
Where can I find McDonald's mobile app to place orders or get rewards?
The McDonald's app is available on the Apple App Store and Google Play Store, offering mobile ordering and MyMcDonald's Rewards program for free food.
What are some nearby places I can visit before or after dining at McDonald's on Basin St SW?
Nearby you can visit The Fabric Patch for arts and crafts shopping, El Agave Mexican Restaurant for Mexican cuisine, or Basin Street Espresso for coffee and café options.
Are there nearby automotive services to McDonald's at 1010 Basin St SW?
Yes, Pro Touch Car Wash 3 and Super Wash car washes are close by, as well as NAPA Auto Parts for automotive supplies, making it convenient to combine vehicle care with your visit.
Can I visit nearby financial or real estate services while at McDonald's in Ephrata?
Certainly, Edward Jones - Financial Advisor Rob Lybbert, AAMS®, Waypoint Wealth Management, and Clear Choice Realty are located nearby, so you can manage your financial or real estate needs conveniently during your visit.