Brand Certified
McDonald's
3.4(1303 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1010 Basin St SW, Ephrata, WA
98823, United States
Certified by McDonald's • Mar 01, 2026
(509) 754-4915
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,303 reviews
5 stars
435
4 stars
284
3 stars
234
2 stars
112
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating significant service problems.
Food Quality
Several reviews mentioned that food was often cold, stale, or not fresh, leading to dissatisfaction with the meal quality.
Management Concerns
Feedback highlighted poor management and training, with many customers feeling that staff were overwhelmed and unprofessional.
Drive-Thru Experience
Many customers expressed frustration with the drive-thru service, citing long waits and disorganized order fulfillment.
- AGAngie GonzalezFeb 25, 20261.0Mcdonalds says 24 hrs!!!! It's such a LIE@ You order burgers at a time and say wait 30 mins. they have no icecream, they have no meat, they have no deals! then breakfast is on the menu when you already ordered dinner and dinner is in the menu when you order breakfast!! How can you keep up with the menu when it transitions are so much!!!!! Employees do NOT care about customer's It's just a check to most! Mcdonalds is a company that sets so many changes in their menu you can't keep up with it! I'd rather spend my money @ Burger King or Wendy's at least I get what I ask for at any time you ask for what's on the menu. Mcdonalds is over rated!!!!! 1000%
- TETricia EwingFeb 12, 20261.0It defeats the purpose to order online. 15 minutes before getting to the store, having to get stuck in the drive through for over 5 minutes and then still be forced to wait in the drive through pick up cause your food still wasn't ready. Horrible time management.
- JGJeff GalbraithFeb 12, 20265.0Decent burgers. Hot and fresh fries.
- HHhamburger.help.me.111Feb 8, 20261.0The young manager girl that handled my online order on Friday evening was very rude and unprofessional. I truly wish I would have gotten her name. To work under her would be a miserable experience and I truly feel sorry for her crew. I will never order from this particular establishment again.
- DHDarlene HolmanFeb 3, 20262.0Food was not fresh. The fries were OLD and cold.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Ephrata, WA?
McDonald's in Ephrata is open daily from 4:00 AM to 3:00 AM the next day, providing extensive service hours every day of the week.
Does this McDonald's location offer 24/7 delivery service?
Yes, delivery is available 24 hours a day, seven days a week at this location.
What payment options are accepted at McDonald's on 1010 Basin St SW?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and free WiFi for customers.
How can I order McDonald's delivery online for the Ephrata location?
You can order online via the delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on both iOS and Android platforms.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available, allowing you to conveniently order ahead and pick up without leaving your car.
Where can I find McDonald's mobile app to place orders or get rewards?
The McDonald's app is available on the Apple App Store and Google Play Store, offering mobile ordering and MyMcDonald's Rewards program for free food.
What are some nearby places I can visit before or after dining at McDonald's on Basin St SW?
Nearby you can visit The Fabric Patch for arts and crafts shopping, El Agave Mexican Restaurant for Mexican cuisine, or Basin Street Espresso for coffee and café options.
Are there nearby automotive services to McDonald's at 1010 Basin St SW?
Yes, Pro Touch Car Wash 3 and Super Wash car washes are close by, as well as NAPA Auto Parts for automotive supplies, making it convenient to combine vehicle care with your visit.
Can I visit nearby financial or real estate services while at McDonald's in Ephrata?
Certainly, Edward Jones - Financial Advisor Rob Lybbert, AAMS®, Waypoint Wealth Management, and Clear Choice Realty are located nearby, so you can manage your financial or real estate needs conveniently during your visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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