Subway

3.6
435 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ellensburg Subway® Restaurant at 1301 Canyon Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1301 Canyon Rd, Ellensburg, WA
98926, United States

Hours

Reviews

3.6
435 reviews
5 stars
185
4 stars
93
3 stars
42
2 stars
35
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and lack of attention to orders.

Food Quality

Numerous reviews mentioned subpar food quality, including hard bread, incorrect orders, and insufficient fillings.

Cleanliness

Several customers noted cleanliness issues, particularly with the restroom facilities.

Pricing

Customers expressed dissatisfaction with high prices relative to the quality and quantity of food.

Positive Experiences

A few reviews highlighted excellent service and friendly staff, indicating that some employees provided a great customer experience.
  • JS
    Joel Samsquanch
    2 days ago
    1.0
    Good food, HORRIBLE service. Went thru the drive thru with no line. They said it would be a minute as they were help people inside. Waited 15min then asked how much longer, they said a few more minutes and followed up with saying it would be quicker if I came inside and ordered. Not the point of a drive thru…. Should just close the drive thru if they can’t manage it.
  • LD
    L. D.
    Oct 28, 2025
    2.0
    The location on Canyon Rd. The food is what you expect at a fast food joint. However, have a sandwich your way does not apply to this location. Even more so if you’re unlucky and have the asst. store manager make your sandwich. This young lady is the worse. She needs more training!
  • DS
    deanna Scott
    Oct 24, 2025
    2.0
    The young lady behind the counter was not happy to be at work today and was not at her best customer service level she made no eye contact she was grouchy about our special request of having the vegetables in a separate piece of paper even though I tipped her well and said thank you so much she did not even look up and barely made a noise and acknowledgment. I believe this young lady was hating life and her job today it was not the best experience. But I super appreciated her allowing us to have our vegetables wrapped separately. Which is kind of sad because it was the difference between a 25.00 tip and a $5 tip
  • CB
    Chris Bateman
    Oct 1, 2025
    2.0
    Food was on the lower end of what I normally expect from a subway, but it was really disturbing to use the restroom and get soap on my hands only to have the sink completely inoperable. The one bathroom in the building has no ability for you to wash your hands. Gross
  • GG
    Gage Greer
    Aug 9, 2025
    2.0
    After we ordered they just shoved our food to the side and stopped caring about us. Rude! And my sub was hard as a brick. But the cheese sauce was warm so... 2 stars

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Ellensburg?

The Subway restaurant is located at 1301 Canyon Rd, Kittitas, Ellensburg, WA 98926, US.

What are the operating hours of the Subway at 1301 Canyon Rd?

This Subway is open every day from 9:00 AM to 9:00 PM.