Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ellensburg Subway® Restaurant at 1512 Hwy 97 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
282 reviews
5 stars
124
4 stars
63
3 stars
45
2 stars
11
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the attitude of employees.
Food Quality
While some customers praised the freshness and quality of the sandwiches, others reported issues with old ingredients and poor food handling practices.
Operational Hours
Several customers noted that the location was not open 24 hours as advertised, leading to frustration among late-night visitors.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers appreciating the clean restrooms while others reported unsanitary conditions in food preparation areas.
Speed of Service
The speed of service was generally praised, with many customers noting quick service despite busy periods.
- JOJames Childress (OTRTexan)Oct 16, 20251.010/16 about 5 pm, I went in to get a sandwich. The shift leader, according to his name tag, asked what I wanted. I told him a turkey italiano, I’ve ordered it this way for 4 or 5 years now at subways all over the country and never had an issue, until today. He told me we don’t make those anymore. I said I realize it’s no longer on the menu, but you can still make them. We don’t make them anymore. Ok.. I’ll have an Italian bmt with turkey instead of ham. He said he’d have to charge it as a spicy Italian. I didn’t look, but a spicy italian is probably more somehow, even if it isn’t, he was just being argumentative just because. Absolutely terrible customer service from someone who has no business being in any kind is supervisory position.
- SGSam GillOct 16, 20251.0Specially night shift guy all the time at break ! Very rude with customers! He is making money from breaks ! Management needs to be watch him ! 10/16/25
- CCCarie ColletteOct 12, 20251.0When my son walk and and the guy asked what he wanted My Son told him the sandwich he wanted and he told My Son he did not care was super rude and didn’t want to be working
- JJJoshuaOct 4, 20255.0Stopped in after a particularly rough day. Obviously just for food. Ethan and Morgan casually asked about our day and after briefly filling them in, they were both super kind and had some words of encouragement. In this world its easy to be surface consoling. And had they been, in no way would I fault that. They're there to make food not be grief counslers after all. But their genuine concern and kind words meant ALOT to us after our day. Hope they see this. Keep being genuine humans. Thanks guys
- SMSamir Josue Tito MarquezSep 20, 20251.0Drivers appreciation week deal, 2 subs for 12.99 It said till 09/20. Today I asked the guys about it. They said they dont know and there's no one to ask if the promo is on. Asked a manager about it. It was still on he said, after I leave saw a "manager" taking the sign away. As a professional driver I didn't felt appreciation at this loves.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 1512 Hwy 97, Kittitas, Ellensburg, WA 98926, inside Love's Travel Stop #413.
What are the operating hours of the Subway at 1512 Hwy 97?
This Subway location is open 24 hours every day of the week.
What meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner.
How can I order food from Subway at this location?
You can order through the Subway app or online, get delivery, dine in, or use curbside pickup.
Does this Subway offer catering services?
Yes, catering is available at this Subway location.
Is there dine-in seating available at the Subway in Ellensburg?
Yes, this Subway serves dine-in customers.
Is there a drive-through option at this Subway location?
No, this Subway does not have a drive-through.
What nearby transportation options can help me reach Subway?
The Greyhound Bus station nearby offers convenient transportation to reach the Subway location at Love's Travel Stop.
Are there other food options near the Subway at 1512 Hwy 97?
Yes, nearby dining options include The GrassRoots Grill, Perkins American Food Co., Udder Place coffee shop, Dairy Queen, IHOP, NASCAR Refuel Tenders & Burgers, Arby's, and Cinnabon bakery.
What fuel and automotive services are available near Subway at Love's Travel Stop?
Nearby services include several gas stations like Love's Travel Stops and Country Stores, CAT Scale, Conoco, Chevron, Dollarway Chevron Mini-Mart, 76, Pilot Travel Center, and Pilot, as well as automotive services like Speedco Truck Lube and Tires and JK Tires for tire and car wash services.