Subway

3.8
284 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ellensburg Subway® Restaurant at 1512 Hwy 97 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1512 Hwy 97, Ellensburg, WA
98926, United States

Hours

Reviews

3.8
284 reviews
5 stars
125
4 stars
63
3 stars
45
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with their interactions.

Food Quality

While some customers praised the freshness and quality of the sandwiches, others reported issues with old ingredients and poor food preparation.

Operational Issues

Several customers noted that the location was not open 24 hours as advertised, leading to frustration among late-night visitors.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers appreciating the clean restrooms while others reported unsanitary conditions.
  • IM
    I-5 Motorsports
    3 days ago
    5.0
    Great food and best of all, the guy that took my order was happy and kind. After a not so nice salesman at the business i was at just prior to getting lunch, it was a nice surprise to have such a chipper young man to work with!
  • KB
    Kimberly Bauer
    4 days ago
    1.0
    Kaden the shift lead is very rude individual! Does not say welcome to subway just what do you want! Excuse me. I really hope he is not a trainer you may be in a truck stop, however rude service is never appreciated!
  • JO
    James Childress (OTRTexan)
    Oct 16, 2025
    1.0
    10/16 about 5 pm, I went in to get a sandwich. The shift leader, according to his name tag, asked what I wanted. I told him a turkey italiano, I’ve ordered it this way for 4 or 5 years now at subways all over the country and never had an issue, until today. He told me we don’t make those anymore. I said I realize it’s no longer on the menu, but you can still make them. We don’t make them anymore. Ok.. I’ll have an Italian bmt with turkey instead of ham. He said he’d have to charge it as a spicy Italian. I didn’t look, but a spicy italian is probably more somehow, even if it isn’t, he was just being argumentative just because. Absolutely terrible customer service from someone who has no business being in any kind is supervisory position.
  • SG
    Sam Gill
    Oct 16, 2025
    1.0
    Specially night shift guy all the time at break ! Very rude with customers! He is making money from breaks ! Management needs to be watch him ! 10/16/25
  • CC
    Carie Collette
    Oct 12, 2025
    1.0
    When my son walk and and the guy asked what he wanted My Son told him the sandwich he wanted and he told My Son he did not care was super rude and didn’t want to be working

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1512 Hwy 97, Kittitas, Ellensburg, WA 98926, inside Love's Travel Stop #413.

What are the operating hours of the Subway at 1512 Hwy 97?

This Subway location is open 24 hours every day of the week.